Susan Lacefield has been working for supply chain publications since 1999. Before joining DC VELOCITY, she was an associate editor for Supply Chain Management Review and wrote for Logistics Management magazine. She holds a master's degree in English.
To the untrained eye, it can be hard to distinguish between a raven and a crow. But birders know that ravens are bigger than crows, have a different call, and sport a wedge-shaped—instead of a fan-shaped—tail.
Similarly, to the untrained eye, one rack can look pretty much like another. But if you hang around distribution centers and warehouses long enough, you know there are many different types of racks and that each boasts unique characteristics.
Just as wildlife guides can help you identify which birds and animals you'd expect to find in which environments, the following field guide to racks can help you distinguish between some of the most common types of manual pallet racks. Ultimately, this information, coupled with a good understanding of your operation, should help you decide which racks are best for you.
SELECTIVE RACK
If you're mentally picturing a rack right now, chances are you're imagining a selective rack. Featuring the most basic of designs—two upright frames and shelf beams placed between them—selective racks are like the pigeons or sparrows of the rack world. Walk into just about any distribution center or warehouse, and you're likely to see selective racking somewhere in the facility.
Selective racking is only one pallet deep, and racks can be placed either against a wall or back to back. In a single bay of selective racking, you can have multiple beam levels, with forklift trucks generally used to place the pallets on the shelf beams.
Selective rack is the most common type, with a very basic designs—two upright frames and shelf beams placed between them.
This type of pallet rack is called "selective rack" because it has a high level of selectivity, meaning that you can access every pallet in the racking system. The drawback is that the system does not provide as high a degree of storage density as other racking systems do.
Selective racks can be either welded or bolted together. The welded (or boltless) design is most popular in the U.S. due to the high cost of labor required to assemble racks on site and concerns around liability if the rack manufacturer is not directly involved in assembly. Bolted designs, however, are preferred when racks are being shipped long distances, particularly overseas.
Benefits:
More economical than other types of rack systems, with the lowest cost per pallet position
Can be easily reconfigured
Provides more selectivity and flexibility than high-density rack systems because pallets are not stored in front of one another
Does not require the use of specialized lift trucks
Applications:
Can be installed in just about any setting/environment and can be adapted to handle products of almost any volume, weight, or size
Well suited to product lines with low turnover and high differentiation
Good for operations with a high stock-keeping unit (SKU) count but low volume
DOUBLE-DEEP RACK
Double-deep racking is created by placing one row of selective rack behind another. The result is racking that's twice as deep as selective racking. In most cases, two pallets with the same product are stored in a slot, and a deep-reach lift truck or a lift truck with a double-deep handling attachment is required to access loads in the rear position.
While double-deep racking looks like selective racking, it is actually considered a type of high-density racking. High-density racking helps users optimize warehouse cube use by allowing more pallets to be stored per cubic foot. However, it is not as flexible as selective racking, and pallets are not as accessible. For example, in a double-deep rack, workers cannot access the rear pallet unless the front pallet position is empty.
Double-deep racking is made up of two rows of selective rack, one behind the other. A deep-reach lift truck or a lift truck with a double-deep handling attachment is needed to access loads in the back rack.
Benefits:
Cost per pallet position is lower than with other high-density options
Increases the productive use of floor space by 60 to 65 percent over selective racking
Applications:
Facilities that require high-density storage
Last-in, first-out inventory operations. Double-deep racking is not as suitable for first-in, first-out inventory management, as that would require double handling of pallets (removing the front pallet in order to access the back pallet)
DRIVE-IN/DRIVE-THROUGH RACK
Drive-in and drive-through racks are a type of high-density racking. They're designed so that lift trucks can enter the rack structure to deposit and retrieve pallets.
Drive-in and drive-through racks represent another type of high-density racking. They are designed so that lift trucks can enter the rack structure to deposit and retrieve pallets. The pallets are stored on rails that run the length of the rack, as opposed to on a shelf beam that's placed between two upright frames. These racks can store pallets two, three, or more deep.
Drive-in racks have one entry/exit point and therefore work well in operations that manage inventory on a last-in, first-out basis. Drive-through racks have an entry point on both sides of the bay and can be used in first-in, first-out inventory operations, as product can be loaded from one aisle and retrieved from the other.
It's important to note that because lift trucks are driven into these racking systems, these racks typically suffer more impacts than other types of racks do.
Benefits:
Requires fewer aisles than selective racking, increasing storage density
While the cost per pallet position is higher than with selective and double-deep racks, it is lower than with other high-density racking systems
Allows you to store up to 75 percent more pallets per square foot than with selective racking
Applications:
Works well for storing similar products on like-sized pallets
Suitable for high-volume SKU storage
Often used for freezer/cooler storage
Good for items that have a long storage life and don't require immediate access
Well suited to storing large quantities of relatively few product types
PUSHBACK RACKS
The rails of pushback pallet racks hold nesting carts that glide along the rails.
In pushback pallet rack systems, the pallet is placed on a series of nesting carts that glide on rails. New pallets are stored by pushing back the previously loaded pallets and placing the new load in the next cart position. Typically, pallets are stored two to six deep. When a pallet is retrieved, the next pallet drops forward into the ready position. As a result, pushback racks operate according to a "last-in, first-out" principle. Pushback racks do not require the use of any type of specialized lift trucks.
With a pushback rack, new pallets are stored by pushing back the pallets that are already there.
Benefits:
Provides similar storage density to drive-in racking's but with better selectivity and accessibility to a range of SKUs
Reduces picking time when a large number of pick faces are required
Provides higher utilization of available pallet positions than most storage systems do
Require fewer aisles than selective racking does
Faster to load or unload than drive-in racks are
Applications:
Operations that have a large number of SKUs and need a lot of pick faces
Bulk storage
Operations that store several products in quantities of more than five pallets per SKU
PALLET FLOW/GRAVITY FLOW
Pallet flow racks help make good use of space; they eliminate aisles.
Pallet flow racks usually feature a metal or nylon stop to keep the pallets in the bay.
In this type of high-density rack, pallet loads are placed at the end of a series of rollers or skate wheels and then flow down an incline to be picked at the opposite end. As a result, they are a first-in, first-out storage solution. Typically, there is a nylon or metal stop at the end to keep the pallets in the bay.
Benefits:
No limit to how deep you can go. Pallet flow racks that are equipped with a brake system have been known to go 20 pallets deep.
Maximizes space by eliminating aisles and storing pallets in lanes
Applications:
Works well in deeper systems
Can be used for pick modules and staging areas
Works well when you have a large volume per SKU
Good for high-throughput operations and for managing perishable and time-sensitive products
This guide has attempted to differentiate among some of the most common types of racking, but it is far from comprehensive. There are many other types of racks that we have not featured here. For example, cantilever racks store long or bulky items such as furniture, lumber, tubing, textiles, and piping. Carton flow racking operates like pallet flow racks but at the carton level. Mobile pallet racking mounts existing pallet racking or shelving on mobile carriages that move with the help of a mechanical-assist handle or an electric-powered system.
WHAT'S BEST FOR YOU?
Developing a basic understanding of the different types of pallet racks is not enough, however. Ultimately, companies need to determine the best rack or mix of rack for their particular operation, and that can be a complex undertaking.
According to Domenick Iellimo, vice president of sales for Frazier Industrial Co., it's important to consider three factors when selecting a pallet rack: the unit to be stored (product load), the method of handling equipment (type of lift truck that you're using), and the area available for storage.
In addition, Dave S. Olson, national sales and marketing manager for the rack maker Ridg-U-Rak, recommends taking at look at what your operation's constraints are. Are you space-constrained? Then you may want to consider a high-density racking solution. Does your operation require that your inventory be managed on a first-in, first-out basis? Then you should know that drive-in or pushback racks won't work for you. How much capital can you invest? If you're looking for the most economical solution, selective racking may be the best choice.
The more informed you are about the different equipment options and the needs of your own facility, the more likely it is that you'll select the right rack for your operation.
Want to know more?
There's a wealth of information available on different types of pallet racks. This article provides only a starting point. Here are a few other resources on racks:
The Rack Manufacturers Institute—one of MHI's industry groups—is always a good place to start for information. The institute's website includes specifications and guidelines as well as a glossary and frequently asked questions.
Many manufacturers offer excellent guides to the different types of pallet racks on their websites. A few used to create this article include "A Guide to Pallet Rack" by Cisco-Eagle, "Storage Rack Selection Guide" by Ridg-U-Rak, and Frazier Industrial Co.'s "Rack 101."
The website of the Australian forklift company Adaptalift Hyster features a Warehouse Racking Guide, a series of blog posts that look at the issue from a forklift user's perspective.
Penske said today that its facility in Channahon, Illinois, is now fully operational, and is predominantly powered by an onsite photovoltaic (PV) solar system, expected to generate roughly 80% of the building's energy needs at 200 KW capacity. Next, a Grand Rapids, Michigan, location will be also active in the coming months, and Penske's Linden, New Jersey, location is expected to go online in 2025.
And over the coming year, the Pennsylvania-based company will add seven more sites under its power purchase agreement with Sunrock Distributed Generation, retrofitting them with new PV solar systems which are expected to yield a total of roughly 600 KW of renewable energy. Those additional sites are all in California: Fresno, Hayward, La Mirada, National City, Riverside, San Diego, and San Leandro.
On average, four solar panel-powered Penske Truck Leasing facilities will generate an estimated 1-million-kilowatt hours (kWh) of renewable energy annually and will result in an emissions avoidance of 442 metric tons (MT) CO2e, which is equal to powering nearly 90 homes for one year.
"The initiative to install solar systems at our locations is a part of our company's LEED-certified facilities process," Ivet Taneva, Penske’s vice president of environmental affairs, said in a release. "Investing in solar has considerable economic impacts for our operations as well as the environmental benefits of further reducing emissions related to electricity use."
Overall, Penske Truck Leasing operates and maintains more than 437,000 vehicles and serves its customers from nearly 1,000 maintenance facilities and more than 2,500 truck rental locations across North America.
That challenge is one of the reasons that fewer shoppers overall are satisfied with their shopping experiences lately, Lincolnshire, Illinois-based Zebra said in its “17th Annual Global Shopper Study.”th Annual Global Shopper Study.” While 85% of shoppers last year were satisfied with both the in-store and online experiences, only 81% in 2024 are satisfied with the in-store experience and just 79% with online shopping.
In response, most retailers (78%) say they are investing in technology tools that can help both frontline workers and those watching operations from behind the scenes to minimize theft and loss, Zebra said.
Just 38% of retailers currently use AI-based prescriptive analytics for loss prevention, but a much larger 50% say they plan to use it in the next 1-3 years. That was followed by self-checkout cameras and sensors (45%), computer vision (46%), and RFID tags and readers (42%) that are planned for use within the next three years, specifically for loss prevention.
Those strategies could help improve the brick and mortar shopping experience, since 78% of shoppers say it’s annoying when products are locked up or secured within cases. Adding to that frustration is that it’s hard to find an associate while shopping in stores these days, according to 70% of consumers. In response, some just walk out; one in five shoppers has left a store without getting what they needed because a retail associate wasn’t available to help, an increase over the past two years.
The survey also identified additional frustrations faced by retailers and associates:
challenges with offering easy options for click-and-collect or returns, despite high shopper demand for them
the struggle to confirm current inventory and pricing
lingering labor shortages and increasing loss incidents, even as shoppers return to stores
“Many retailers are laying the groundwork to build a modern store experience,” Matt Guiste, Global Retail Technology Strategist, Zebra Technologies, said in a release. “They are investing in mobile and intelligent automation technologies to help inform operational decisions and enable associates to do the things that keep shoppers happy.”
The survey was administered online by Azure Knowledge Corporation and included 4,200 adult shoppers (age 18+), decision-makers, and associates, who replied to questions about the topics of shopper experience, device and technology usage, and delivery and fulfillment in store and online.
Supply chains are poised for accelerated adoption of mobile robots and drones as those technologies mature and companies focus on implementing artificial intelligence (AI) and automation across their logistics operations.
That’s according to data from Gartner’s Hype Cycle for Mobile Robots and Drones, released this week. The report shows that several mobile robotics technologies will mature over the next two to five years, and also identifies breakthrough and rising technologies set to have an impact further out.
Gartner’s Hype Cycle is a graphical depiction of a common pattern that arises with each new technology or innovation through five phases of maturity and adoption. Chief supply chain officers can use the research to find robotic solutions that meet their needs, according to Gartner.
Gartner, Inc.
The mobile robotic technologies set to mature over the next two to five years are: collaborative in-aisle picking robots, light-cargo delivery robots, autonomous mobile robots (AMRs) for transport, mobile robotic goods-to-person systems, and robotic cube storage systems.
“As organizations look to further improve logistic operations, support automation and augment humans in various jobs, supply chain leaders have turned to mobile robots to support their strategy,” Dwight Klappich, VP analyst and Gartner fellow with the Gartner Supply Chain practice, said in a statement announcing the findings. “Mobile robots are continuing to evolve, becoming more powerful and practical, thus paving the way for continued technology innovation.”
Technologies that are on the rise include autonomous data collection and inspection technologies, which are expected to deliver benefits over the next five to 10 years. These include solutions like indoor-flying drones, which utilize AI-enabled vision or RFID to help with time-consuming inventory management, inspection, and surveillance tasks. The technology can also alleviate safety concerns that arise in warehouses, such as workers counting inventory in hard-to-reach places.
“Automating labor-intensive tasks can provide notable benefits,” Klappich said. “With AI capabilities increasingly embedded in mobile robots and drones, the potential to function unaided and adapt to environments will make it possible to support a growing number of use cases.”
Humanoid robots—which resemble the human body in shape—are among the technologies in the breakthrough stage, meaning that they are expected to have a transformational effect on supply chains, but their mainstream adoption could take 10 years or more.
“For supply chains with high-volume and predictable processes, humanoid robots have the potential to enhance or supplement the supply chain workforce,” Klappich also said. “However, while the pace of innovation is encouraging, the industry is years away from general-purpose humanoid robots being used in more complex retail and industrial environments.”
An eight-year veteran of the Georgia company, Hakala will begin his new role on January 1, when the current CEO, Tero Peltomäki, will retire after a long and noteworthy career, continuing as a member of the board of directors, Cimcorp said.
According to Hakala, automation is an inevitable course in Cimcorp’s core sectors, and the company’s end-to-end capabilities will be crucial for clients’ success. In the past, both the tire and grocery retail industries have automated individual machines and parts of their operations. In recent years, automation has spread throughout the facilities, as companies want to be able to see their entire operation with one look, utilize analytics, optimize processes, and lead with data.
“Cimcorp has always grown by starting small in the new business segments. We’ve created one solution first, and as we’ve gained more knowledge of our clients’ challenges, we have been able to expand,” Hakala said in a release. “In every phase, we aim to bring our experience to the table and even challenge the client’s initial perspective. We are interested in what our client does and how it could be done better and more efficiently.”
Although many shoppers will
return to physical stores this holiday season, online shopping remains a driving force behind peak-season shipping challenges, especially when it comes to the last mile. Consumers still want fast, free shipping if they can get it—without any delays or disruptions to their holiday deliveries.
One disruptor that gets a lot of headlines this time of year is package theft—committed by so-called “porch pirates.” These are thieves who snatch parcels from front stairs, side porches, and driveways in neighborhoods across the country. The problem adds up to billions of dollars in stolen merchandise each year—not to mention headaches for shippers, parcel delivery companies, and, of course, consumers.
Given the scope of the problem, it’s no wonder online shoppers are worried about it—especially during holiday season. In its annual report on package theft trends, released in October, the
security-focused research and product review firm Security.org found that:
17% of Americans had a package stolen in the past three months, with the typical stolen parcel worth about $50. Some 44% said they’d had a package taken at some point in their life.
Package thieves poached more than $8 billion in merchandise over the past year.
18% of adults said they’d had a package stolen that contained a gift for someone else.
Ahead of the holiday season, 88% of adults said they were worried about theft of online purchases, with more than a quarter saying they were “extremely” or “very” concerned.
But it doesn’t have to be that way. There are some low-tech steps consumers can take to help guard against porch piracy along with some high-tech logistics-focused innovations in the pipeline that can protect deliveries in the last mile. First, some common-sense advice on avoiding package theft from the Security.org research:
Install a doorbell camera, which is a relatively low-cost deterrent.
Bring packages inside promptly or arrange to have them delivered to a secure location if no one will be at home.
Consider using click-and-collect options when possible.
If the retailer allows you to specify delivery-time windows, consider doing so to avoid having packages sit outside for extended periods.
These steps may sound basic, but they are by no means a given: Fewer than half of Americans consider the timing of deliveries, less than a third have a doorbell camera, and nearly one-fifth take no precautions to prevent package theft, according to the research.
Tech vendors are stepping up to help. One example is
Arrive AI, which develops smart mailboxes for last-mile delivery and pickup. The company says its Mailbox-as-a-Service (MaaS) platform will revolutionize the last mile by building a network of parcel-storage boxes that can be accessed by people, drones, or robots. In a nutshell: Packages are placed into a weatherproof box via drone, robot, driverless carrier, or traditional delivery method—and no one other than the rightful owner can access it.
Although the platform is still in development, the company already offers solutions for business clients looking to secure high-value deliveries and sensitive shipments. The health-care industry is one example: Arrive AI offers secure drone delivery of medical supplies, prescriptions, lab samples, and the like to hospitals and other health-care facilities. The platform provides real-time tracking, chain-of-custody controls, and theft-prevention features. Arrive is conducting short-term deployments between logistics companies and health-care partners now, according to a company spokesperson.
The MaaS solution has a pretty high cool factor. And the common-sense best practices just seem like solid advice. Maybe combining both is the key to a more secure last mile—during peak shipping season and throughout the year as well.