Susan Lacefield has been working for supply chain publications since 1999. Before joining DC VELOCITY, she was an associate editor for Supply Chain Management Review and wrote for Logistics Management magazine. She holds a master's degree in English.
With the rise of the environmentally conscious consumer and the growing importance of sustainability to corporate boardrooms, more and more companies are looking to reduce their carbon footprint and the amount of waste they send to the landfill.
One area that is increasingly being viewed through a green lens is packaging. Pallet companies and trade groups have responded by touting their particular type of pallet—wood, corrugated, plastic, or metal—as a sustainable choice. But if you dig a little deeper, you'll find that each material has both strengths and weaknesses.
Here's a rundown of each type of pallet's impact on the planet.
WOOD IS GOOD
Wood is by far the most common type of material being used to make pallets today, and it has a lot to recommend it as far as sustainability goes. Wood is a renewable resource, and, according to the National Wooden Pallet and Container Association (NWPCA), it requires far less energy to produce than any other common type of pallet material. "You plant a tree, you leave it, it grows," says Patrick Atagi, the group's executive vice president of advocacy and external affairs.
Of course, it's not quite as simple as that. Trees do not grow overnight; it takes 30 to 40 years before a tree is large enough to be harvested for wood. But decades of forest management efforts mean that the United States is in little danger of running low on wood, even if housing starts return to the levels seen during the housing bubble. According to the "National Report on Sustainable Forests" published by the U.S. Forest Service in 2010, the number of acres of forest in the United States has remained stable for the last 50 years and the amount of wood being produced per acre has actually increased.
Wood pallets are also reusable and/or recyclable. If damaged, a wooden pallet can easily be repaired—typically, all that's required is to pull off the old board and hammer on a new one. When a pallet can no longer be repaired or remanufactured into a recycled pallet, it can be reprocessed and the wood fibers used in such products as mulch, particleboard, and animal bedding. All of these end-of-life efforts, however, require that the pallet user have effective waste management processes in place, typically working with a pallet recycler. (Companies looking to locate a pallet recycler near their facilities can search the online directory available on NWPCA's website.)
THE INCREDIBLE LIGHTNESS OF CARDBOARD
Not everyone believes that wood pallets are the best choice for the environment. A nonprofit organization launched last year called Change the Pallet is making aggressive claims that switching to corrugated cardboard pallets could greatly reduce carbon emissions. The group was heavily involved in an attempt to pass a bill in Oregon's House of Representatives to require state agencies to switch to cardboard pallets where appropriate. While the bill never made it out of committee, the governor did approve a pilot with the Department of Corrections.
The reason that cardboard pallets lead to reductions in carbon emissions, according to the group's executive director, Adam Pener, is weight. While wood pallets typically weigh around 50 pounds, cardboard pallets weigh about 10. When trucks transport less weight, he says, they consume less fuel.
A case in point is the global furniture company Ikea, which made headlines in 2012 when it announced an initiative to switch from wood pallets to cardboard or paperboard pallets. According to Ikea, since 2012, the company has cut its carbon emissions by more than 300,000 metric tons and reduced the number of trucks it uses by 15 percent, while transporting the same volume of goods.
The one area where cardboard pallets do not measure up to their competitors is in length of life. Although cardboard pallets can be made as strong as wood, they are typically designed to be used only once. Skeptics have also expressed concern about their durability and water resistance, although Pener insists that they can easily be treated with a waterproof coating.
Cardboard pallets, however, are much easier to recycle than other pallet types. According to Pener, companies can simply toss their cardboard pallets into a baler and recycle them along with their other corrugate.
PLASTICS FOR LIFE
In contrast to their counterparts over on the cardboard pallet side, makers of plastic pallets stake their sustainability claims on their pallets' longevity. According to Adam Gurga, national account manager, consumer packaged goods supply chains, for the plastic pallet manufacturer Rehrig Pacific, plastic pallets often last five to six years. "And I've been in some of our customers' facilities where they're still using pallets they purchased 10 years ago," he says.
That durability also helps the pallet to better protect the product it is transporting. The less damage that occurs to both the pallet and the product, the fewer resources will be consumed in making replacements. On top of that, companies will be minimizing their carbon footprint because they won't be transporting as many replacement pallets and goods.
No matter how durable a pallet is, however, if you run it over with an 8,000-pound forklift, it's going to break. While some plastic pallets are repairable, most are not. Still, plastic pallets can be recycled, and many plastic pallet companies will even pick up the damaged units from you. The pallets are ground down into plastic resin, which can be reused to make recycled plastic pallets (although the quality is not as high as it is with new ones) or other plastic products.
That said, potential plastic pallet users must weigh the environmental costs of simply manufacturing plastic. Unlike wood or cardboard, plastic pallets are typically made from high-density polyethylene or polypropylene, which requires nonrenewable resources such as oil or natural gas to produce.
Finally, for plastic pallets to be truly sustainable (not just environmentally but also economically), companies either need to use a pooler or have some way of guaranteeing that they can get their pallets back.
ALUMINUM REINCARNATION
The weight of most metal pallets makes them unsuitable for many applications. Aluminum pallets, however, weigh on average less than 40 pounds, and aluminum pallet companies like to tout their environmental benefits.
To be sure, the environmental cost of producing aluminum is high. For starters, the raw material, bauxite, must be mined from the earth. On top of that, processing and manufacturing aluminum consumes a great deal of energy.
However, once it is produced, aluminum is "infinitely recyclable," in the words of Peter Johnson, president of Eco Aluminum Pallets. And unlike the situation with plastic, the recycling process does not degrade the quality of aluminum. So one way to lessen the pallets' environmental impact is to use pallets made out of recycled aluminum. Recycled aluminum is readily available, and Johnson has no concerns about the supply's decreasing.
Aluminum pallets are also durable. Eco Aluminum Pallets, for example, guarantees its pallets for 10 years. While the majority of metal pallets are nonrepairable, Eco Aluminum Pallets has created a repairable version that is riveted together.
Aluminum pallets are not for everyone, however. They are best suited for closed-loop or captive environments, where the company can maintain control of the pallet and runs little risk of losing a valuable asset.
THE THREE Rs
If you take a close look at each type of pallet, you'll see that there are pluses and minuses for each in terms of sustainability. The best advice might be to evaluate which type of pallet makes the most sense for your operation and product. It might be that a change could benefit your particular operation.
But no matter what type of pallet they use, most companies could benefit from thinking about their pallets in terms of the three Rs: reduce, reuse, and recycle.
Companies can start by asking themselves whether there are ways they can reduce the number of pallets they use. For example, can they redesign their pallet load so they can add an extra layer of product on the pallet? The more product you get on one pallet, the fewer pallets you use (and ultimately, the fewer trucks you'll need). This means fewer resources used to create the pallet itself and fewer trucks on the road, which cuts down on carbon emissions. (For a few examples, see "Six small packaging changes that can save big money,"DC Velocity, March 2016.)
When it comes to reuse, are there ways the company can get more use out of its pallets? Could its pallets be designed to last longer, maybe by using a higher-quality material? Many wood pallet companies can use special pallet design software to create a pallet that is optimized to your needs. In addition, effective education on pallet handling—particularly for those who operate pallet jacks and forklift trucks—can reduce the amount of damage that a pallet sustains and the number of replacement pallets needed.
Finally, does the company have an effective recycling program in place for pallets that have reached the end of their life? And do your employees know what that policy is?
Such changes may have as much to do with creating a sustainable pallet operation as the type of material that the pallets are made of.
Logistics real estate developer Prologis today named a new chief executive, saying the company’s current president, Dan Letter, will succeed CEO and co-founder Hamid Moghadam when he steps down in about a year.
After retiring on January 1, 2026, Moghadam will continue as San Francisco-based Prologis’ executive chairman, providing strategic guidance. According to the company, Moghadam co-founded Prologis’ predecessor, AMB Property Corporation, in 1983. Under his leadership, the company grew from a startup to a global leader, with a successful IPO in 1997 and its merger with ProLogis in 2011.
Letter has been with Prologis since 2004, and before being president served as global head of capital deployment, where he had responsibility for the company’s Investment Committee, deployment pipeline management, and multi-market portfolio acquisitions and dispositions.
Irving F. “Bud” Lyons, lead independent director for Prologis’ Board of Directors, said: “We are deeply grateful for Hamid’s transformative leadership. Hamid’s 40-plus-year tenure—starting as an entrepreneurial co-founder and evolving into the CEO of a major public company—is a rare achievement in today’s corporate world. We are confident that Dan is the right leader to guide Prologis in its next chapter, and this transition underscores the strength and continuity of our leadership team.”
The New York-based industrial artificial intelligence (AI) provider Augury has raised $75 million for its process optimization tools for manufacturers, in a deal that values the company at more than $1 billion, the firm said today.
According to Augury, its goal is deliver a new generation of AI solutions that provide the accuracy and reliability manufacturers need to make AI a trusted partner in every phase of the manufacturing process.
The “series F” venture capital round was led by Lightrock, with participation from several of Augury’s existing investors; Insight Partners, Eclipse, and Qumra Capital as well as Schneider Electric Ventures and Qualcomm Ventures. In addition to securing the new funding, Augury also said it has added Elan Greenberg as Chief Operating Officer.
“Augury is at the forefront of digitalizing equipment maintenance with AI-driven solutions that enhance cost efficiency, sustainability performance, and energy savings,” Ashish (Ash) Puri, Partner at Lightrock, said in a release. “Their predictive maintenance technology, boasting 99.9% failure detection accuracy and a 5-20x ROI when deployed at scale, significantly reduces downtime and energy consumption for its blue-chip clients globally, offering a compelling value proposition.”
The money supports the firm’s approach of "Hybrid Autonomous Mobile Robotics (Hybrid AMRs)," which integrate the intelligence of "Autonomous Mobile Robots (AMRs)" with the precision and structure of "Automated Guided Vehicles (AGVs)."
According to Anscer, it supports the acceleration to Industry 4.0 by ensuring that its autonomous solutions seamlessly integrate with customers’ existing infrastructures to help transform material handling and warehouse automation.
Leading the new U.S. office will be Mark Messina, who was named this week as Anscer’s Managing Director & CEO, Americas. He has been tasked with leading the firm’s expansion by bringing its automation solutions to industries such as manufacturing, logistics, retail, food & beverage, and third-party logistics (3PL).
Supply chains continue to deal with a growing volume of returns following the holiday peak season, and 2024 was no exception. Recent survey data from product information management technology company Akeneo showed that 65% of shoppers made holiday returns this year, with most reporting that their experience played a large role in their reason for doing so.
The survey—which included information from more than 1,000 U.S. consumers gathered in January—provides insight into the main reasons consumers return products, generational differences in return and online shopping behaviors, and the steadily growing influence that sustainability has on consumers.
Among the results, 62% of consumers said that having more accurate product information upfront would reduce their likelihood of making a return, and 59% said they had made a return specifically because the online product description was misleading or inaccurate.
And when it comes to making those returns, 65% of respondents said they would prefer to return in-store, if possible, followed by 22% who said they prefer to ship products back.
“This indicates that consumers are gravitating toward the most sustainable option by reducing additional shipping,” the survey authors said in a statement announcing the findings, adding that 68% of respondents said they are aware of the environmental impact of returns, and 39% said the environmental impact factors into their decision to make a return or exchange.
The authors also said that investing in the product experience and providing reliable product data can help brands reduce returns, increase loyalty, and provide the best customer experience possible alongside profitability.
When asked what products they return the most, 60% of respondents said clothing items. Sizing issues were the number one reason for those returns (58%) followed by conflicting or lack of customer reviews (35%). In addition, 34% cited misleading product images and 29% pointed to inaccurate product information online as reasons for returning items.
More than 60% of respondents said that having more reliable information would reduce the likelihood of making a return.
“Whether customers are shopping directly from a brand website or on the hundreds of e-commerce marketplaces available today [such as Amazon, Walmart, etc.] the product experience must remain consistent, complete and accurate to instill brand trust and loyalty,” the authors said.
When you get the chance to automate your distribution center, take it.
That's exactly what leaders at interior design house
Thibaut Design did when they relocated operations from two New Jersey distribution centers (DCs) into a single facility in Charlotte, North Carolina, in 2019. Moving to an "empty shell of a building," as Thibaut's Michael Fechter describes it, was the perfect time to switch from a manual picking system to an automated one—in this case, one that would be driven by voice-directed technology.
"We were 100% paper-based picking in New Jersey," Fechter, the company's vice president of distribution and technology, explained in a
case study published by Voxware last year. "We knew there was a need for automation, and when we moved to Charlotte, we wanted to implement that technology."
Fechter cites Voxware's promise of simple and easy integration, configuration, use, and training as some of the key reasons Thibaut's leaders chose the system. Since implementing the voice technology, the company has streamlined its fulfillment process and can onboard and cross-train warehouse employees in a fraction of the time it used to take back in New Jersey.
And the results speak for themselves.
"We've seen incredible gains [from a] productivity standpoint," Fechter reports. "A 50% increase from pre-implementation to today."
THE NEED FOR SPEED
Thibaut was founded in 1886 and is the oldest operating wallpaper company in the United States, according to Fechter. The company works with a global network of designers, shipping samples of wallpaper and fabrics around the world.
For the design house's warehouse associates, picking, packing, and shipping thousands of samples every day was a cumbersome, labor-intensive process—and one that was prone to inaccuracy. With its paper-based picking system, mispicks were common—Fechter cites a 2% to 5% mispick rate—which necessitated stationing an extra associate at each pack station to check that orders were accurate before they left the facility.
All that has changed since implementing Voxware's Voice Management Suite (VMS) at the Charlotte DC. The system automates the workflow and guides associates through the picking process via a headset, using voice commands. The hands-free, eyes-free solution allows workers to focus on locating and selecting the right item, with no paper-based lists to check or written instructions to follow.
Thibaut also uses the tech provider's analytics tool, VoxPilot, to monitor work progress, check orders, and keep track of incoming work—managers can see what orders are open, what's in process, and what's completed for the day, for example. And it uses VoxTempo, the system's natural language voice recognition (NLVR) solution, to streamline training. The intuitive app whittles training time down to minutes and gets associates up and working fast—and Thibaut hitting minimum productivity targets within hours, according to Fechter.
EXPECTED RESULTS REALIZED
Key benefits of the project include a reduction in mispicks—which have dropped to zero—and the elimination of those extra quality-control measures Thibaut needed in the New Jersey DCs.
"We've gotten to the point where we don't even measure mispicks today—because there are none," Fechter said in the case study. "Having an extra person at a pack station to [check] every order before we pack [it]—that's been eliminated. Not only is the pick right the first time, but [the order] also gets packed and shipped faster than ever before."
The system has increased inventory accuracy as well. According to Fechter, it's now "well over 99.9%."