Mark Solomon joined DC VELOCITY as senior editor in August 2008, and was promoted to his current position on January 1, 2015. He has spent more than 30 years in the transportation, logistics and supply chain management fields as a journalist and public relations professional. From 1989 to 1994, he worked in Washington as a reporter for the Journal of Commerce, covering the aviation and trucking industries, the Department of Transportation, Congress and the U.S. Supreme Court. Prior to that, he worked for Traffic World for seven years in a similar role. From 1994 to 2008, Mr. Solomon ran Media-Based Solutions, a public relations firm based in Atlanta. He graduated in 1978 with a B.A. in journalism from The American University in Washington, D.C.
In 1994, President Bill Clinton signed legislation pre-empting state economic regulation of the interstate trucking industry. In 1995, the federal pre-emption statute was extended to the freight brokerage segment, completing an extraordinary 17-year arc that took U.S. freight transportation from a regulated utility to a mostly free-market creature.
However, to hear some trucking companies—mostly large ones—tell it, there are those who either missed the pre-emption memo, or have ignored it. Those purported outliers are appellate court judges in the 9th Circuit who ruled in 2014 that California's regulations governing meal and rest times for truckers were not subject to pre-emption because the policies did not bind motor carriers to specific prices, routes, or services, and didn't interfere with the competitive market forces in the industry.
The court's ruling came despite claims that California's break laws do impact a carrier's ability to compete because the carrier must integrate driver rest times into a myriad of decisions that determine a truck's delivery time and speed, and prices that are set to meet the customer's requirements.
Big trucking companies and their advocates petitioned the U.S. Supreme Court to take up the case, but the High Court declined. Frustrated, they went to Capitol Hill for a solution. They lobbied Rep. Jeff Denham, R-Calif., to include an amendment to last year's transport-spending bill to block 22 states with driver meal and rest times on their books from imposing laws or regulations on drivers operating in interstate commerce. But the provision was dropped from the final version, known as the FAST Act, which became law in December.
Undeterred, pre-emption supporters got language embedded in the recently introduced "Aviation Innovation, Reform, and Reauthorization Act of 2016" that, similar to the Denham amendment, would grant federal power over state and local trucking laws. The House Transportation and Infrastructure Committee is scheduled to vote today on the bill, whose primary function is to authorize six years of funding for the Federal Aviation Administration (FAA). It would also establish a nonprofit corporation outside of the federal government tasked with modernizing air-traffic control services, a provision that drew strong criticism from Democrats on the Committee at Capitol Hill hearings yesterday.
The truck pre-emption provision, which appears in the bill as "Section 611," has drawn the wrath of those who would typically oppose such language: Namely the Teamsters union and the Owner-Operator Independent Drivers Association (OOIDA), which lobbies for small fleets, many of which are single-driver operations.
The Teamsters, which suffered one of its worst legislative defeats in years when the 1994 pre-emption bill became law, have vowed to defeat any effort to override the powers of the 22 states to set driver meal- and rest-break rules. The Section 611 provision jeopardizes highway safety by forcing drivers to spend as much time as possible behind the wheel, limits how drivers can be paid, and fails to compensate them for time spent performing such procedures as pre-trip inspections that don't involve driving time, the union said in a statement late last week. The provision "overrules the fundamental principle that all workers should be paid for the time they work," said James P. Hoffa, the union's general president.
OOIDA echoed the Teamsters concerns, saying the provision would do away with driver compensation for any type of work that didn't involve driving. But in articulating what could be opponents' bigger concern, OOIDA said the provision could effectively gut the states' future roles in dealing with these types of issues. Todd Spencer, the group's executive vice president and point man on Capitol Hill, said although the provision is "intended as a response to the California meal- and rest-break law, its implications go well beyond that state."
Sean McNally, a spokesman for the American Trucking Associations (ATA), which represents big truckers, said the provision "clarifies that Congress intended the trucking industry to be governed by a single set of federal rules and break requirements" created by the Federal Motor Carrier Safety Administration (FMCSA), the unit of the Department of Transportation that oversees truck safety. Lawmakers said Congress "did not intend carriers who pay drivers by the mile, or by the load, to have to change those practices depending on what state they're in," McNally said.
FMCSA already requires drivers to pull off for at least 30 minutes in their first eight hours of driving.
There is no language in Section 611 that eliminates breaks for truckers, McNally said, noting that federal law authorizes drivers to pull off the road if they are fatigued. The provision also doesn't compel carriers to short-change drivers, he said. "On (the) contrary, it expressly requires that carriers paying drivers by the mile or by the load ensure that drivers receive as much [as] or more than they would have been entitled to had they been paid by the hour," he said.
Jim Mullen, executive vice president and general counsel of Omaha-based truckload and logistics giant Werner Enterprises Inc., said he was surprised by OOIDA's comments, believing that the group supported the provision. Mullen added that the language only applies to driver employees, not owner-operators. When asked if OOIDA was aware of the distinction, Mullen replied, "We tried to tell them that. All we were met with was blank stares."
Progress in generative AI (GenAI) is poised to impact business procurement processes through advancements in three areas—agentic reasoning, multimodality, and AI agents—according to Gartner Inc.
Those functions will redefine how procurement operates and significantly impact the agendas of chief procurement officers (CPOs). And 72% of procurement leaders are already prioritizing the integration of GenAI into their strategies, thus highlighting the recognition of its potential to drive significant improvements in efficiency and effectiveness, Gartner found in a survey conducted in July, 2024, with 258 global respondents.
Gartner defined the new functions as follows:
Agentic reasoning in GenAI allows for advanced decision-making processes that mimic human-like cognition. This capability will enable procurement functions to leverage GenAI to analyze complex scenarios and make informed decisions with greater accuracy and speed.
Multimodality refers to the ability of GenAI to process and integrate multiple forms of data, such as text, images, and audio. This will make GenAI more intuitively consumable to users and enhance procurement's ability to gather and analyze diverse information sources, leading to more comprehensive insights and better-informed strategies.
AI agents are autonomous systems that can perform tasks and make decisions on behalf of human operators. In procurement, these agents will automate procurement tasks and activities, freeing up human resources to focus on strategic initiatives, complex problem-solving and edge cases.
As CPOs look to maximize the value of GenAI in procurement, the study recommended three starting points: double down on data governance, develop and incorporate privacy standards into contracts, and increase procurement thresholds.
“These advancements will usher procurement into an era where the distance between ideas, insights, and actions will shorten rapidly,” Ryan Polk, senior director analyst in Gartner’s Supply Chain practice, said in a release. "Procurement leaders who build their foundation now through a focus on data quality, privacy and risk management have the potential to reap new levels of productivity and strategic value from the technology."
Businesses are cautiously optimistic as peak holiday shipping season draws near, with many anticipating year-over-year sales increases as they continue to battle challenging supply chain conditions.
That’s according to the DHL 2024 Peak Season Shipping Survey, released today by express shipping service provider DHL Express U.S. The company surveyed small and medium-sized enterprises (SMEs) to gauge their holiday business outlook compared to last year and found that a mix of optimism and “strategic caution” prevail ahead of this year’s peak.
Nearly half (48%) of the SMEs surveyed said they expect higher holiday sales compared to 2023, while 44% said they expect sales to remain on par with last year, and just 8% said they foresee a decline. Respondents said the main challenges to hitting those goals are supply chain problems (35%), inflation and fluctuating consumer demand (34%), staffing (16%), and inventory challenges (14%).
But respondents said they have strategies in place to tackle those issues. Many said they began preparing for holiday season earlier this year—with 45% saying they started planning in Q2 or earlier, up from 39% last year. Other strategies include expanding into international markets (35%) and leveraging holiday discounts (32%).
Sixty percent of respondents said they will prioritize personalized customer service as a way to enhance customer interactions and loyalty this year. Still others said they will invest in enhanced web and mobile experiences (23%) and eco-friendly practices (13%) to draw customers this holiday season.
That challenge is one of the reasons that fewer shoppers overall are satisfied with their shopping experiences lately, Lincolnshire, Illinois-based Zebra said in its “17th Annual Global Shopper Study.”th Annual Global Shopper Study.” While 85% of shoppers last year were satisfied with both the in-store and online experiences, only 81% in 2024 are satisfied with the in-store experience and just 79% with online shopping.
In response, most retailers (78%) say they are investing in technology tools that can help both frontline workers and those watching operations from behind the scenes to minimize theft and loss, Zebra said.
Just 38% of retailers currently use AI-based prescriptive analytics for loss prevention, but a much larger 50% say they plan to use it in the next 1-3 years. That was followed by self-checkout cameras and sensors (45%), computer vision (46%), and RFID tags and readers (42%) that are planned for use within the next three years, specifically for loss prevention.
Those strategies could help improve the brick and mortar shopping experience, since 78% of shoppers say it’s annoying when products are locked up or secured within cases. Adding to that frustration is that it’s hard to find an associate while shopping in stores these days, according to 70% of consumers. In response, some just walk out; one in five shoppers has left a store without getting what they needed because a retail associate wasn’t available to help, an increase over the past two years.
The survey also identified additional frustrations faced by retailers and associates:
challenges with offering easy options for click-and-collect or returns, despite high shopper demand for them
the struggle to confirm current inventory and pricing
lingering labor shortages and increasing loss incidents, even as shoppers return to stores
“Many retailers are laying the groundwork to build a modern store experience,” Matt Guiste, Global Retail Technology Strategist, Zebra Technologies, said in a release. “They are investing in mobile and intelligent automation technologies to help inform operational decisions and enable associates to do the things that keep shoppers happy.”
The survey was administered online by Azure Knowledge Corporation and included 4,200 adult shoppers (age 18+), decision-makers, and associates, who replied to questions about the topics of shopper experience, device and technology usage, and delivery and fulfillment in store and online.
An eight-year veteran of the Georgia company, Hakala will begin his new role on January 1, when the current CEO, Tero Peltomäki, will retire after a long and noteworthy career, continuing as a member of the board of directors, Cimcorp said.
According to Hakala, automation is an inevitable course in Cimcorp’s core sectors, and the company’s end-to-end capabilities will be crucial for clients’ success. In the past, both the tire and grocery retail industries have automated individual machines and parts of their operations. In recent years, automation has spread throughout the facilities, as companies want to be able to see their entire operation with one look, utilize analytics, optimize processes, and lead with data.
“Cimcorp has always grown by starting small in the new business segments. We’ve created one solution first, and as we’ve gained more knowledge of our clients’ challenges, we have been able to expand,” Hakala said in a release. “In every phase, we aim to bring our experience to the table and even challenge the client’s initial perspective. We are interested in what our client does and how it could be done better and more efficiently.”
Although many shoppers will
return to physical stores this holiday season, online shopping remains a driving force behind peak-season shipping challenges, especially when it comes to the last mile. Consumers still want fast, free shipping if they can get it—without any delays or disruptions to their holiday deliveries.
One disruptor that gets a lot of headlines this time of year is package theft—committed by so-called “porch pirates.” These are thieves who snatch parcels from front stairs, side porches, and driveways in neighborhoods across the country. The problem adds up to billions of dollars in stolen merchandise each year—not to mention headaches for shippers, parcel delivery companies, and, of course, consumers.
Given the scope of the problem, it’s no wonder online shoppers are worried about it—especially during holiday season. In its annual report on package theft trends, released in October, the
security-focused research and product review firm Security.org found that:
17% of Americans had a package stolen in the past three months, with the typical stolen parcel worth about $50. Some 44% said they’d had a package taken at some point in their life.
Package thieves poached more than $8 billion in merchandise over the past year.
18% of adults said they’d had a package stolen that contained a gift for someone else.
Ahead of the holiday season, 88% of adults said they were worried about theft of online purchases, with more than a quarter saying they were “extremely” or “very” concerned.
But it doesn’t have to be that way. There are some low-tech steps consumers can take to help guard against porch piracy along with some high-tech logistics-focused innovations in the pipeline that can protect deliveries in the last mile. First, some common-sense advice on avoiding package theft from the Security.org research:
Install a doorbell camera, which is a relatively low-cost deterrent.
Bring packages inside promptly or arrange to have them delivered to a secure location if no one will be at home.
Consider using click-and-collect options when possible.
If the retailer allows you to specify delivery-time windows, consider doing so to avoid having packages sit outside for extended periods.
These steps may sound basic, but they are by no means a given: Fewer than half of Americans consider the timing of deliveries, less than a third have a doorbell camera, and nearly one-fifth take no precautions to prevent package theft, according to the research.
Tech vendors are stepping up to help. One example is
Arrive AI, which develops smart mailboxes for last-mile delivery and pickup. The company says its Mailbox-as-a-Service (MaaS) platform will revolutionize the last mile by building a network of parcel-storage boxes that can be accessed by people, drones, or robots. In a nutshell: Packages are placed into a weatherproof box via drone, robot, driverless carrier, or traditional delivery method—and no one other than the rightful owner can access it.
Although the platform is still in development, the company already offers solutions for business clients looking to secure high-value deliveries and sensitive shipments. The health-care industry is one example: Arrive AI offers secure drone delivery of medical supplies, prescriptions, lab samples, and the like to hospitals and other health-care facilities. The platform provides real-time tracking, chain-of-custody controls, and theft-prevention features. Arrive is conducting short-term deployments between logistics companies and health-care partners now, according to a company spokesperson.
The MaaS solution has a pretty high cool factor. And the common-sense best practices just seem like solid advice. Maybe combining both is the key to a more secure last mile—during peak shipping season and throughout the year as well.