In Scranton, Pa., home of trucker and third-party logistics (3PL) provider Kane Is Able Inc., Winter Storm Jonas dropped just one inch of snow. Reading, just 100 miles to the south and in Jonas' arc, was slammed with 30 inches.
Yet Kane executives had little time to muse about their relative good fortune. They were too busy helping their employees, equipment, and customers dig out from one of the most powerful storms to ever strike the continental U.S. Before pushing out to sea yesterday, Jonas cut a 1,000-mile swath across the Midwest, Southwest, mid-Atlantic, Northeast, and New England. It dumped more than two inches of snow as far south as Louisiana. Along coastal New Jersey, residents reported storm surges and water damage worse than Superstorm Sandy in October 2012. Record snowfall accumulations were reported at many locations in Maryland, Virginia, Pennsylvania, and New York, states accustomed to big dumps. About 40 inches of snow fell on Frederick, Md., about 50 miles northwest of Washington, D.C.
At Kane, some deliveries scheduled for Saturday were, with the customers' permission, made the day before, according to Alex Stark, the company's senior director, marketing. Some deliveries in southern New Jersey and the Baltimore/Washington area have been delayed until tomorrow to give the region more time to dig out, Stark said in an e-mail.
Supply chain folks with operations in the densely populated region caught two breaks: The storm's intensity diminished by Saturday evening, giving crews of all types a full nonworking day to dig out. In addition, sunny skies and above-freezing temperatures yesterday allowed some of the massive snow pile to begin melting. However, subfreezing overnight temperatures over the next few days will turn many snow-cleared roads to ice, making travel hazardous. Also, the melting snow could trigger massive water runoff, inflicting damage worse than the storm itself.
For now, it appears there has been minimal damage to facilities and infrastructure, leaving the main task for carriers to wait for visibility to clear and get freight moving again. Eastern railroad Norfolk Southern Corp. (NS) issued a late-afternoon update saying its operations in the mid-Atlantic and Northeast continue to be "significantly impacted" by the storm. Operations remain "extremely limited throughout the Northeast corridor, in particular between Wilmington and Baltimore," NS said. Traffic moving within New Jersey has been reduced to allow for recovery efforts, NS said, adding that areas in Virginia, West Virginia, and Pennsylvania are "recovering slowly." Customers should expect delays of 24 to 72 hours on traffic moving through the affected areas, the railroad said.
Intermodal facilities in Harrisburg and in the New York/New Jersey marine-terminal areas remain closed, though other intermodal facilities in the storm-affected areas remain open, NS said.
CSX Corp., the other major Eastern railroad, posted an online update Saturday during the teeth of the storm saying that trains were being held up in the most heavily storm-impacted regions waiting for better weather or because of the unavailability of crews, Areas hit hard included Richmond, Va.; Washington, D.C.; Baltimore; Nashville, Tenn.; Atlanta; and Louisville, Ky., Jacksonville-based CSX said. In Louisville, snow drifts as high as three feet are hampering operations there, the railroad said. Customers should expect delays of up to two days, it said. A CSX spokeswoman said today that Saturday's communique was the most current update available.
UPS Inc. reported no pickups or deliveries in parts of Maryland and Virginia. Atlanta-based UPS' airport gateway operations have remained open, including its "Worldport" global hub in Louisville, according to Susan L. Rosenberg, a company spokeswoman. UPS retained volumes bound for closed businesses, Rosenberg said in an e-mail today. "There will be a few days of recovery, as is the norm with (a) major snow, because the businesses resume on different days," she said. UPS' facilities had power throughout the storm, she said.
FedEx Corp. posted on its website today that Jonas "is still leaving difficult conditions" that are affecting the company's operations. "Unavoidable service delays should be expected due to local road conditions," Memphis-based FedEx said.
FedEx said its "FedEx Express" air and international unit is fully operational. FedEx Ground and FedEx Freight, the company's ground parcel and less-than-truckload (LTL) units, respectively, are providing what the parent termed "partial service" to a large number of ZIP codes in multiple affected states.
Leaders at American ports are cheering the latest round of federal infrastructure funding announced today, which will bring almost $580 million in Port Infrastructure Development Program (PIDP) awards, funding 31 projects in 15 states and one territory.
“Modernizing America’s port infrastructure is essential to strengthening the multimodal network that supports our nation's supply chain,” Maritime Administrator Ann Phillips said in a release. “Approximately 2.3 billion short tons of goods move through U.S. waterways each year, and the benefits of developing port infrastructure extend far beyond the maritime sector. This funding enhances the flow and capacity of goods moved, bolstering supply chain resilience across all transportation modes, and addressing the environmental and health impacts on port communities.”
Even as the new awardees begin the necessary paperwork, industry group the American Association of Port Authorities (AAPA) said it continues to urge Congress to continue funding PIDP at the full authorized amount and get shovels in the ground faster by passing the bipartisan Permitting Optimization for Responsible Transportation (PORT) Act, which slashes red tape, streamlines outdated permitting, and makes the process more efficient and predictable.
"Our nation's ports sincerely thank our bipartisan Congressional leaders, as well as the USDOT for making these critical awards possible," Cary Davis, AAPA President and CEO, said in a release. "Now comes the hard part. AAPA ports will continue working closely with our Federal Government partners to get the money deployed and shovels in the ground as soon as possible so we can complete these port infrastructure upgrades and realize the benefits to our nation's supply chain and people faster."
Supply chains are poised for accelerated adoption of mobile robots and drones as those technologies mature and companies focus on implementing artificial intelligence (AI) and automation across their logistics operations.
That’s according to data from Gartner’s Hype Cycle for Mobile Robots and Drones, released this week. The report shows that several mobile robotics technologies will mature over the next two to five years, and also identifies breakthrough and rising technologies set to have an impact further out.
Gartner’s Hype Cycle is a graphical depiction of a common pattern that arises with each new technology or innovation through five phases of maturity and adoption. Chief supply chain officers can use the research to find robotic solutions that meet their needs, according to Gartner.
Gartner, Inc.
The mobile robotic technologies set to mature over the next two to five years are: collaborative in-aisle picking robots, light-cargo delivery robots, autonomous mobile robots (AMRs) for transport, mobile robotic goods-to-person systems, and robotic cube storage systems.
“As organizations look to further improve logistic operations, support automation and augment humans in various jobs, supply chain leaders have turned to mobile robots to support their strategy,” Dwight Klappich, VP analyst and Gartner fellow with the Gartner Supply Chain practice, said in a statement announcing the findings. “Mobile robots are continuing to evolve, becoming more powerful and practical, thus paving the way for continued technology innovation.”
Technologies that are on the rise include autonomous data collection and inspection technologies, which are expected to deliver benefits over the next five to 10 years. These include solutions like indoor-flying drones, which utilize AI-enabled vision or RFID to help with time-consuming inventory management, inspection, and surveillance tasks. The technology can also alleviate safety concerns that arise in warehouses, such as workers counting inventory in hard-to-reach places.
“Automating labor-intensive tasks can provide notable benefits,” Klappich said. “With AI capabilities increasingly embedded in mobile robots and drones, the potential to function unaided and adapt to environments will make it possible to support a growing number of use cases.”
Humanoid robots—which resemble the human body in shape—are among the technologies in the breakthrough stage, meaning that they are expected to have a transformational effect on supply chains, but their mainstream adoption could take 10 years or more.
“For supply chains with high-volume and predictable processes, humanoid robots have the potential to enhance or supplement the supply chain workforce,” Klappich also said. “However, while the pace of innovation is encouraging, the industry is years away from general-purpose humanoid robots being used in more complex retail and industrial environments.”
An eight-year veteran of the Georgia company, Hakala will begin his new role on January 1, when the current CEO, Tero Peltomäki, will retire after a long and noteworthy career, continuing as a member of the board of directors, Cimcorp said.
According to Hakala, automation is an inevitable course in Cimcorp’s core sectors, and the company’s end-to-end capabilities will be crucial for clients’ success. In the past, both the tire and grocery retail industries have automated individual machines and parts of their operations. In recent years, automation has spread throughout the facilities, as companies want to be able to see their entire operation with one look, utilize analytics, optimize processes, and lead with data.
“Cimcorp has always grown by starting small in the new business segments. We’ve created one solution first, and as we’ve gained more knowledge of our clients’ challenges, we have been able to expand,” Hakala said in a release. “In every phase, we aim to bring our experience to the table and even challenge the client’s initial perspective. We are interested in what our client does and how it could be done better and more efficiently.”
Although many shoppers will
return to physical stores this holiday season, online shopping remains a driving force behind peak-season shipping challenges, especially when it comes to the last mile. Consumers still want fast, free shipping if they can get it—without any delays or disruptions to their holiday deliveries.
One disruptor that gets a lot of headlines this time of year is package theft—committed by so-called “porch pirates.” These are thieves who snatch parcels from front stairs, side porches, and driveways in neighborhoods across the country. The problem adds up to billions of dollars in stolen merchandise each year—not to mention headaches for shippers, parcel delivery companies, and, of course, consumers.
Given the scope of the problem, it’s no wonder online shoppers are worried about it—especially during holiday season. In its annual report on package theft trends, released in October, the
security-focused research and product review firm Security.org found that:
17% of Americans had a package stolen in the past three months, with the typical stolen parcel worth about $50. Some 44% said they’d had a package taken at some point in their life.
Package thieves poached more than $8 billion in merchandise over the past year.
18% of adults said they’d had a package stolen that contained a gift for someone else.
Ahead of the holiday season, 88% of adults said they were worried about theft of online purchases, with more than a quarter saying they were “extremely” or “very” concerned.
But it doesn’t have to be that way. There are some low-tech steps consumers can take to help guard against porch piracy along with some high-tech logistics-focused innovations in the pipeline that can protect deliveries in the last mile. First, some common-sense advice on avoiding package theft from the Security.org research:
Install a doorbell camera, which is a relatively low-cost deterrent.
Bring packages inside promptly or arrange to have them delivered to a secure location if no one will be at home.
Consider using click-and-collect options when possible.
If the retailer allows you to specify delivery-time windows, consider doing so to avoid having packages sit outside for extended periods.
These steps may sound basic, but they are by no means a given: Fewer than half of Americans consider the timing of deliveries, less than a third have a doorbell camera, and nearly one-fifth take no precautions to prevent package theft, according to the research.
Tech vendors are stepping up to help. One example is
Arrive AI, which develops smart mailboxes for last-mile delivery and pickup. The company says its Mailbox-as-a-Service (MaaS) platform will revolutionize the last mile by building a network of parcel-storage boxes that can be accessed by people, drones, or robots. In a nutshell: Packages are placed into a weatherproof box via drone, robot, driverless carrier, or traditional delivery method—and no one other than the rightful owner can access it.
Although the platform is still in development, the company already offers solutions for business clients looking to secure high-value deliveries and sensitive shipments. The health-care industry is one example: Arrive AI offers secure drone delivery of medical supplies, prescriptions, lab samples, and the like to hospitals and other health-care facilities. The platform provides real-time tracking, chain-of-custody controls, and theft-prevention features. Arrive is conducting short-term deployments between logistics companies and health-care partners now, according to a company spokesperson.
The MaaS solution has a pretty high cool factor. And the common-sense best practices just seem like solid advice. Maybe combining both is the key to a more secure last mile—during peak shipping season and throughout the year as well.
The Boston-based enterprise software vendor Board has acquired the California company Prevedere, a provider of predictive planning technology, saying the move will integrate internal performance metrics with external economic intelligence.
According to Board, the combined technologies will integrate millions of external data points—ranging from macroeconomic indicators to AI-driven predictive models—to help companies build predictive models for critical planning needs, cutting costs by reducing inventory excess and optimizing logistics in response to global trade dynamics.
That is particularly valuable in today’s rapidly changing markets, where companies face evolving customer preferences and economic shifts, the company said. “Our customers spend significant time analyzing internal data but often lack visibility into how external factors might impact their planning,” Jeff Casale, CEO of Board, said in a release. “By integrating Prevedere, we eliminate those blind spots, equipping executives with a complete view of their operating environment. This empowers them to respond dynamically to market changes and make informed decisions that drive competitive advantage.”