Ben Ames has spent 20 years as a journalist since starting out as a daily newspaper reporter in Pennsylvania in 1995. From 1999 forward, he has focused on business and technology reporting for a number of trade journals, beginning when he joined Design News and Modern Materials Handling magazines. Ames is author of the trail guide "Hiking Massachusetts" and is a graduate of the Columbia School of Journalism.
Cubing and weighing systems have been important pieces of warehouse equipment for decades, providing precise size and weight data that allow workers to safely store material on racks, collect it on pallets, and load it on trucks.
DC workers often take these systems—which lack the cachet of, say, high-speed sortation systems or sophisticated planning software—for granted. However, recent changes in the industry are shining a spotlight on these devices and giving users a new reason to upgrade their equipment and reap further benefits.
MASTERING "DIM WEIGHT"
Companies in every corner of the supply chain universe felt the ground shift under their feet on Jan. 1 this year, when FedEx Corp. and UPS Inc. changed the way they price ground parcel services. As of that date, the giant carriers extended the dimensional weight pricing structure they had long applied to air and ground shipments of more than three cubic feet to all ground parcel shipments.
Under the new "dim weight" rules, the companies now determine shipping rates for parcels based on a combination of their weight and dimensions, not their weight alone. The change has reverberated particularly loudly for companies shipping lightweight items in large cartons, since the carriers effectively charge them an extra fee for occupying a disproportionate amount of space on a truck.
In turn, the advent of dim weight pricing has made cubing and weighing systems more important than ever. If you're multiplying length by height by width in inches, then dividing by 166 for a domestic shipment, you'd better have an accurate measurement system.
The reason for that is that FedEx and UPS will measure your package too, and then hit you with a chargeback fee if the parcels were rated incorrectly.
"Whether you're a less-than-truckload carrier, a freight forwarder, a big DC, or just a mom-and-pop shop shipping 50 jars of honey, you have to get accurate measurements to manifest freight correctly," said Justin Headley, marketing manager for CubiScan of Farmington, Utah, which makes cubing, weighing, and dimensioning systems.
Installing better dimensioning equipment in a DC can help a company save money on packing material in addition to shipping fees.
In the typical operation, workers often pack items in a slightly bigger box than necessary, filling the empty space with packing material, Headley said. But with precision dimensions delivered by a cubing and weighing machine, the packager can choose a more appropriate (read: smaller) carton, saving money on void fill, freight charges, and corrugate material.
In addition to helping warehouses hold down shipping costs, a dimensioning machine can be a crucial tool for shippers negotiating rates with carriers.
"You're not just going to negotiate by price, you're going to negotiate by volume; you can't rate-shop without giving them dimensions," said Bob Fischer, founder and CEO of Advanced Distribution Solutions Inc. (ADSI) of Schaumburg, Ill.
MEANWHILE, BACK AT THE DC ...
The benefits of capturing the precise dimensions of every item extend well beyond the packing station and shipping dock, however. That information has become critical to efficient DC storage practices as well.
That's because knowing the exact size of items allows DCs to optimize product slotting, packing the maximum number of items into valuable storage space.
It's no accident that some cubing and weighing systems are designed to measure packages with an accuracy of one-tenth of an inch for shipping applications, and an even more precise five one-thousandths of an inch for warehousing and distribution.
"Real estate is costly; if you save space, you save money," Headley said.
Makers of dimensioning machines have kept pace with these demands by upgrading the technology over the years. The first measuring systems used ultrasound-based platforms, but manufacturers quickly moved on to infrared technology, then digital cameras, and finally the laser-based 3D cameras with image processing capabilities found in today's top-line systems.
Among other benefits, these enhancements have made it possible for operations to use the equipment to weigh and measure pallets on freight docks, not just parcels neatly lined up on indoor conveyors, said Jerry Stoll, marketing manager for transportation and logistics at Columbus, Ohio-based Mettler Toledo LLC, a maker of weighing and dimensioning equipment.
Commercial parcel carriers have been using top-shelf dimensioners for years, but many less-than-truckload (LTL) freight carriers are still using manual tape measures to estimate density, Stoll said.
When laser technology finally entered the LTL market in 2006 or 2007, trucking companies realized they could use the data provided by the systems to participate in global multimodal moves with partners who needed precise measurements.
"Even palletized goods are rarely perfectly square," said Stoll. "They can be obscure or 'ugly,' with protrusions sticking out that make them oblong or irregular. The challenge is to determine what the minimal cuboidal shape is; in other words, what's the smallest box it could fit in?"
The latest dimensioning systems can capture far more information than that, however. Today's options include devices equipped with advanced sensors that read bar codes and package IDs, as well as high-end systems that document each item with a photo and a time stamp.
NO ROOM FOR ERROR
Pairing precision measurements with powerful software is quickly becoming an essential element in running a profitable omnichannel fulfillment operation, experts say.
Before the rise of e-commerce, warehouses typically shipped items in full case- or pallet-load quantities to other DCs or retail stores. But as online sales took off, they found themselves filling more consumer orders for individual items (or a handful of assorted items), and the job grew far more challenging.
"Let's say a customer orders a ball point pen, a ball cap, a baseball, and some apparel items all in one box. What is the best size box for shipping that?" Cubiscan's Headley said. "In omnichannel, there is really a lot of value to minimizing inefficiencies, and the savings will start to compound."
An e-commerce website may charge a consumer $8 in estimated shipping fees for that combination of items but face a $16 charge from the parcel carrier if a DC worker places the gear in an oversized mailing box.
"Then companies have a choice to make: Do they pass that extra cost on to the customer or do they eat it? One hundred percent of the time, they're going to end up eating it," Headley said.
Retailers can avoid that conflict if they run the items through a dimensioner first, export the cube and weight data to a warehouse management system (WMS), and use the software's load-planning or carton-optimization features to specify the exact size box to use.
Some companies take this approach to the extreme and build custom boxes for each order. These warehouses link their WMS's dimensional data with an on-demand box-making machine. These systems calculate box geometries and cut flat sheets of corrugate cardboard to the exact size needed. Workers then fold the sheet like a pizza box into a carton that's tailored to the specific order.
Given the proliferating business benefits, many companies have found they can achieve a quick return on investment by installing cubing and weighing systems in multiple locations throughout the DC. Whether they use the data to solve the challenges of dimensional weight shipping, warehouse slotting, or omnichannel fulfillment, users say these precision machines are here to stay.
A move by federal regulators to reinforce requirements for broker transparency in freight transactions is stirring debate among transportation groups, after the Federal Motor Carrier Safety Administration (FMCSA) published a “notice of proposed rulemaking” this week.
According to FMCSA, its draft rule would strive to make broker transparency more common, requiring greater sharing of the material information necessary for transportation industry parties to make informed business decisions and to support the efficient resolution of disputes.
The proposed rule titled “Transparency in Property Broker Transactions” would address what FMCSA calls the lack of access to information among shippers and motor carriers that can impact the fairness and efficiency of the transportation system, and would reframe broker transparency as a regulatory duty imposed on brokers, with the goal of deterring non-compliance. Specifically, the move would require brokers to keep electronic records, and require brokers to provide transaction records to motor carriers and shippers upon request and within 48 hours of that request.
Under federal regulatory processes, public comments on the move are due by January 21, 2025. However, transportation groups are not waiting on the sidelines to voice their opinions.
According to the Transportation Intermediaries Association (TIA), an industry group representing the third-party logistics (3PL) industry, the potential rule is “misguided overreach” that fails to address the more pressing issue of freight fraud. In TIA’s view, broker transparency regulation is “obsolete and un-American,” and has no place in today’s “highly transparent” marketplace. “This proposal represents a misguided focus on outdated and unnecessary regulations rather than tackling issues that genuinely threaten the safety and efficiency of our nation’s supply chains,” TIA said.
But trucker trade group the Owner-Operator Independent Drivers Association (OOIDA) welcomed the proposed rule, which it said would ensure that brokers finally play by the rules. “We appreciate that FMCSA incorporated input from our petition, including a requirement to make records available electronically and emphasizing that brokers have a duty to comply with regulations. As FMCSA noted, broker transparency is necessary for a fair, efficient transportation system, and is especially important to help carriers defend themselves against alleged claims on a shipment,” OOIDA President Todd Spencer said in a statement.
Additional pushback came from the Small Business in Transportation Coalition (SBTC), a network of transportation professionals in small business, which said the potential rule didn’t go far enough. “This is too little too late and is disappointing. It preserves the status quo, which caters to Big Broker & TIA. There is no question now that FMCSA has been captured by Big Broker. Truckers and carriers must now come out in droves and file comments in full force against this starting tomorrow,” SBTC executive director James Lamb said in a LinkedIn post.
Bloomington, Indiana-based FTR said its Trucking Conditions Index declined in September to -2.47 from -1.39 in August as weakness in the principal freight dynamics – freight rates, utilization, and volume – offset lower fuel costs and slightly less unfavorable financing costs.
Those negative numbers are nothing new—the TCI has been positive only twice – in May and June of this year – since April 2022, but the group’s current forecast still envisions consistently positive readings through at least a two-year forecast horizon.
“Aside from a near-term boost mostly related to falling diesel prices, we have not changed our Trucking Conditions Index forecast significantly in the wake of the election,” Avery Vise, FTR’s vice president of trucking, said in a release. “The outlook continues to be more favorable for carriers than what they have experienced for well over two years. Our analysis indicates gradual but steadily rising capacity utilization leading to stronger freight rates in 2025.”
But FTR said its forecast remains unchanged. “Just like everyone else, we’ll be watching closely to see exactly what trade and other economic policies are implemented and over what time frame. Some freight disruptions are likely due to tariffs and other factors, but it is not yet clear that those actions will do more than shift the timing of activity,” Vise said.
The TCI tracks the changes representing five major conditions in the U.S. truck market: freight volumes, freight rates, fleet capacity, fuel prices, and financing costs. Combined into a single index indicating the industry’s overall health, a positive score represents good, optimistic conditions while a negative score shows the inverse.
Specifically, the new global average robot density has reached a record 162 units per 10,000 employees in 2023, which is more than double the mark of 74 units measured seven years ago.
Broken into geographical regions, the European Union has a robot density of 219 units per 10,000 employees, an increase of 5.2%, with Germany, Sweden, Denmark and Slovenia in the global top ten. Next, North America’s robot density is 197 units per 10,000 employees – up 4.2%. And Asia has a robot density of 182 units per 10,000 persons employed in manufacturing - an increase of 7.6%. The economies of Korea, Singapore, mainland China and Japan are among the top ten most automated countries.
Broken into individual countries, the U.S. ranked in 10th place in 2023, with a robot density of 295 units. Higher up on the list, the top five are:
The Republic of Korea, with 1,012 robot units, showing a 5% increase on average each year since 2018 thanks to its strong electronics and automotive industries.
Singapore had 770 robot units, in part because it is a small country with a very low number of employees in the manufacturing industry, so it can reach a high robot density with a relatively small operational stock.
China took third place in 2023, surpassing Germany and Japan with a mark of 470 robot units as the nation has managed to double its robot density within four years.
Germany ranks fourth with 429 robot units for a 5% CAGR since 2018.
Japan is in fifth place with 419 robot units, showing growth of 7% on average each year from 2018 to 2023.
Progress in generative AI (GenAI) is poised to impact business procurement processes through advancements in three areas—agentic reasoning, multimodality, and AI agents—according to Gartner Inc.
Those functions will redefine how procurement operates and significantly impact the agendas of chief procurement officers (CPOs). And 72% of procurement leaders are already prioritizing the integration of GenAI into their strategies, thus highlighting the recognition of its potential to drive significant improvements in efficiency and effectiveness, Gartner found in a survey conducted in July, 2024, with 258 global respondents.
Gartner defined the new functions as follows:
Agentic reasoning in GenAI allows for advanced decision-making processes that mimic human-like cognition. This capability will enable procurement functions to leverage GenAI to analyze complex scenarios and make informed decisions with greater accuracy and speed.
Multimodality refers to the ability of GenAI to process and integrate multiple forms of data, such as text, images, and audio. This will make GenAI more intuitively consumable to users and enhance procurement's ability to gather and analyze diverse information sources, leading to more comprehensive insights and better-informed strategies.
AI agents are autonomous systems that can perform tasks and make decisions on behalf of human operators. In procurement, these agents will automate procurement tasks and activities, freeing up human resources to focus on strategic initiatives, complex problem-solving and edge cases.
As CPOs look to maximize the value of GenAI in procurement, the study recommended three starting points: double down on data governance, develop and incorporate privacy standards into contracts, and increase procurement thresholds.
“These advancements will usher procurement into an era where the distance between ideas, insights, and actions will shorten rapidly,” Ryan Polk, senior director analyst in Gartner’s Supply Chain practice, said in a release. "Procurement leaders who build their foundation now through a focus on data quality, privacy and risk management have the potential to reap new levels of productivity and strategic value from the technology."
Businesses are cautiously optimistic as peak holiday shipping season draws near, with many anticipating year-over-year sales increases as they continue to battle challenging supply chain conditions.
That’s according to the DHL 2024 Peak Season Shipping Survey, released today by express shipping service provider DHL Express U.S. The company surveyed small and medium-sized enterprises (SMEs) to gauge their holiday business outlook compared to last year and found that a mix of optimism and “strategic caution” prevail ahead of this year’s peak.
Nearly half (48%) of the SMEs surveyed said they expect higher holiday sales compared to 2023, while 44% said they expect sales to remain on par with last year, and just 8% said they foresee a decline. Respondents said the main challenges to hitting those goals are supply chain problems (35%), inflation and fluctuating consumer demand (34%), staffing (16%), and inventory challenges (14%).
But respondents said they have strategies in place to tackle those issues. Many said they began preparing for holiday season earlier this year—with 45% saying they started planning in Q2 or earlier, up from 39% last year. Other strategies include expanding into international markets (35%) and leveraging holiday discounts (32%).
Sixty percent of respondents said they will prioritize personalized customer service as a way to enhance customer interactions and loyalty this year. Still others said they will invest in enhanced web and mobile experiences (23%) and eco-friendly practices (13%) to draw customers this holiday season.