Ben Ames has spent 20 years as a journalist since starting out as a daily newspaper reporter in Pennsylvania in 1995. From 1999 forward, he has focused on business and technology reporting for a number of trade journals, beginning when he joined Design News and Modern Materials Handling magazines. Ames is author of the trail guide "Hiking Massachusetts" and is a graduate of the Columbia School of Journalism.
Most logistics professionals participating in DC Velocity's 8th annual "Outlook Survey" of its readers see good times ahead for the U.S. economy in 2016, with 55 percent saying they hold an optimistic view of next year's business climate.
The majority said they plan to put their money where their mouths are, planning to increase spending on everything from material handling to freight transportation and software. About 22 percent said they were pessimistic about the business environment, while 23 percent were unsure.
Every year, DC Velocity polls its readers about their views on the U.S. economy, trends in logistics, and buying plans for related products and services. The 2016 survey compiled the responses of 109 subscribers who responded between Oct. 31 and Nov. 5, 2015. The group included manufacturers (36 percent); distributors (27 percent); service providers such as third party logistics providers (3PLs), warehousing, and trucking (21 percent); retailers (6 percent); and others.
This year, the results show that financial conditions are finally looking more predictable, and many supply chain businesses are ready to get back in the game. About 48 percent of respondents said their companies would generate strong revenue growth in 2016, with 13 percent expecting weak growth and 33 expecting flat numbers. The remaining 7 percent didn't know.
Respondents also showed a lack of concern over the direction of fuel expenses, a perennial nightmare of every transportation-industry professional. After spending 2015 watching oil prices tumble to ever-lower depths, most economists would bet the market would rebound at some point. But when we asked whether rising oil prices would boost the price of fuel at the pump in 2016, respondents shrugged. The responses were nearly even, with 53 percent saying yes and 47 percent saying no.
Another persistent concern for both shippers and carriers is the long-awaited capacity crisis triggered by a shortage of commercial drivers and rigs. About 45 percent said there would be no capacity shortage in 2016, while 29 percent said they were unsure, and 27 percent predicted a shortage of some degree.
LOGISTICS FIRMS LOOSEN THEIR PURSE STRINGS
In expectation of strong revenue growth, companies are loosening their purse strings, with 46 percent of respondents saying they plan to increase spending in 2016 on logistics and related products and services, such as material handling equipment, freight transportation, and supporting information technologies. Thirty-eight percent said they would hold spending steady, just 9 percent said they planned to decrease spending, and 7 percent didn't know.
We asked respondents how much their 2016 budgets would grow over last year's. Nearly 20 percent said their budgets would grow 1 to 2 percent, and a whopping 54 percent said they planned to increase spending by 3 to 5 percent. More than a quarter of respondents planned to boost spending by even more, with 13 percent planning a 5- to 9-percent jump and another 13 percent planning an increase greater than 10 percent.
So where is all that new spending going to go? We asked survey takers which material handling-related products and services they plan to buy in 2016. The top five are: Racks and shelving (37 percent), safety products (37 percent), lift trucks (36 percent), battery handling/batteries (29 percent), and conveyors (26 percent).
Freight transportation will be another supply chain sector seeing increased spending in 2016, with 44 percent of respondents saying their transport budgets would rise, compared to just 9 percent predicting a fall. Thirty-nine percent said this budget line would remain the same as last year, and the remaining 9 percent did not know.
For a more precise prediction, we asked respondents who planned to boost transportation spending how much those budgets would rise. Nearly half of those project a 3- to 5-percent rise in shipping budgets. About 28 percent said their budgets would increase by 1 to 2 percent, 15 percent of respondents said their budgets would increase by 5 to 9 percent, and 10 percent of respondents said their budgets would increase by more than 10 percent.
Respondents said they would focus that new spending primarily in less-than-truckload (LTL) freight (77 percent), followed by truckload motor freight (67 percent), small package (66 percent), airfreight (46 percent), and transportation-based 3PL services (46 percent).
It should be noted that shipping budgets could increase in response to higher freight rates charged by carriers, and may not necessarily be an indicator of improved end demand.
KEEPING A TIGHT REIN ON SPENDING
Survey respondents will also keep a close watch on spending. Asked what steps they planned to take in 2016 to reduce distribution costs, respondents said they would renegotiate rates with carriers (43 percent); consolidate more shipments into truckloads (40 percent); automate more work processes (34 percent); take more control over inbound freight (29 percent); and redesign their supply chain networks (28 percent).
Another way to streamline logistics operations is by investing in software platforms. In 2016, survey respondents plan to invest in a broad range of automated solutions, led by warehouse management systems (WMS—30 percent); inventory optimization software (22 percent); transportation management systems (TMS—21 percent); enterprise resource planning (ERP—20 percent); and business analytics/intelligence (19 percent).
About half of the group (51 percent) said their businesses use the services of a 3PL. The respondents themselves were closely connected to their firms' forecasting and buying decisions, with 74 percent saying they were personally involved in buying logistics-related products and services for their operations.
Supply chains are poised for accelerated adoption of mobile robots and drones as those technologies mature and companies focus on implementing artificial intelligence (AI) and automation across their logistics operations.
That’s according to data from Gartner’s Hype Cycle for Mobile Robots and Drones, released this week. The report shows that several mobile robotics technologies will mature over the next two to five years, and also identifies breakthrough and rising technologies set to have an impact further out.
Gartner’s Hype Cycle is a graphical depiction of a common pattern that arises with each new technology or innovation through five phases of maturity and adoption. Chief supply chain officers can use the research to find robotic solutions that meet their needs, according to Gartner.
Gartner, Inc.
The mobile robotic technologies set to mature over the next two to five years are: collaborative in-aisle picking robots, light-cargo delivery robots, autonomous mobile robots (AMRs) for transport, mobile robotic goods-to-person systems, and robotic cube storage systems.
“As organizations look to further improve logistic operations, support automation and augment humans in various jobs, supply chain leaders have turned to mobile robots to support their strategy,” Dwight Klappich, VP analyst and Gartner fellow with the Gartner Supply Chain practice, said in a statement announcing the findings. “Mobile robots are continuing to evolve, becoming more powerful and practical, thus paving the way for continued technology innovation.”
Technologies that are on the rise include autonomous data collection and inspection technologies, which are expected to deliver benefits over the next five to 10 years. These include solutions like indoor-flying drones, which utilize AI-enabled vision or RFID to help with time-consuming inventory management, inspection, and surveillance tasks. The technology can also alleviate safety concerns that arise in warehouses, such as workers counting inventory in hard-to-reach places.
“Automating labor-intensive tasks can provide notable benefits,” Klappich said. “With AI capabilities increasingly embedded in mobile robots and drones, the potential to function unaided and adapt to environments will make it possible to support a growing number of use cases.”
Humanoid robots—which resemble the human body in shape—are among the technologies in the breakthrough stage, meaning that they are expected to have a transformational effect on supply chains, but their mainstream adoption could take 10 years or more.
“For supply chains with high-volume and predictable processes, humanoid robots have the potential to enhance or supplement the supply chain workforce,” Klappich also said. “However, while the pace of innovation is encouraging, the industry is years away from general-purpose humanoid robots being used in more complex retail and industrial environments.”
An eight-year veteran of the Georgia company, Hakala will begin his new role on January 1, when the current CEO, Tero Peltomäki, will retire after a long and noteworthy career, continuing as a member of the board of directors, Cimcorp said.
According to Hakala, automation is an inevitable course in Cimcorp’s core sectors, and the company’s end-to-end capabilities will be crucial for clients’ success. In the past, both the tire and grocery retail industries have automated individual machines and parts of their operations. In recent years, automation has spread throughout the facilities, as companies want to be able to see their entire operation with one look, utilize analytics, optimize processes, and lead with data.
“Cimcorp has always grown by starting small in the new business segments. We’ve created one solution first, and as we’ve gained more knowledge of our clients’ challenges, we have been able to expand,” Hakala said in a release. “In every phase, we aim to bring our experience to the table and even challenge the client’s initial perspective. We are interested in what our client does and how it could be done better and more efficiently.”
Although many shoppers will
return to physical stores this holiday season, online shopping remains a driving force behind peak-season shipping challenges, especially when it comes to the last mile. Consumers still want fast, free shipping if they can get it—without any delays or disruptions to their holiday deliveries.
One disruptor that gets a lot of headlines this time of year is package theft—committed by so-called “porch pirates.” These are thieves who snatch parcels from front stairs, side porches, and driveways in neighborhoods across the country. The problem adds up to billions of dollars in stolen merchandise each year—not to mention headaches for shippers, parcel delivery companies, and, of course, consumers.
Given the scope of the problem, it’s no wonder online shoppers are worried about it—especially during holiday season. In its annual report on package theft trends, released in October, the
security-focused research and product review firm Security.org found that:
17% of Americans had a package stolen in the past three months, with the typical stolen parcel worth about $50. Some 44% said they’d had a package taken at some point in their life.
Package thieves poached more than $8 billion in merchandise over the past year.
18% of adults said they’d had a package stolen that contained a gift for someone else.
Ahead of the holiday season, 88% of adults said they were worried about theft of online purchases, with more than a quarter saying they were “extremely” or “very” concerned.
But it doesn’t have to be that way. There are some low-tech steps consumers can take to help guard against porch piracy along with some high-tech logistics-focused innovations in the pipeline that can protect deliveries in the last mile. First, some common-sense advice on avoiding package theft from the Security.org research:
Install a doorbell camera, which is a relatively low-cost deterrent.
Bring packages inside promptly or arrange to have them delivered to a secure location if no one will be at home.
Consider using click-and-collect options when possible.
If the retailer allows you to specify delivery-time windows, consider doing so to avoid having packages sit outside for extended periods.
These steps may sound basic, but they are by no means a given: Fewer than half of Americans consider the timing of deliveries, less than a third have a doorbell camera, and nearly one-fifth take no precautions to prevent package theft, according to the research.
Tech vendors are stepping up to help. One example is
Arrive AI, which develops smart mailboxes for last-mile delivery and pickup. The company says its Mailbox-as-a-Service (MaaS) platform will revolutionize the last mile by building a network of parcel-storage boxes that can be accessed by people, drones, or robots. In a nutshell: Packages are placed into a weatherproof box via drone, robot, driverless carrier, or traditional delivery method—and no one other than the rightful owner can access it.
Although the platform is still in development, the company already offers solutions for business clients looking to secure high-value deliveries and sensitive shipments. The health-care industry is one example: Arrive AI offers secure drone delivery of medical supplies, prescriptions, lab samples, and the like to hospitals and other health-care facilities. The platform provides real-time tracking, chain-of-custody controls, and theft-prevention features. Arrive is conducting short-term deployments between logistics companies and health-care partners now, according to a company spokesperson.
The MaaS solution has a pretty high cool factor. And the common-sense best practices just seem like solid advice. Maybe combining both is the key to a more secure last mile—during peak shipping season and throughout the year as well.
The Boston-based enterprise software vendor Board has acquired the California company Prevedere, a provider of predictive planning technology, saying the move will integrate internal performance metrics with external economic intelligence.
According to Board, the combined technologies will integrate millions of external data points—ranging from macroeconomic indicators to AI-driven predictive models—to help companies build predictive models for critical planning needs, cutting costs by reducing inventory excess and optimizing logistics in response to global trade dynamics.
That is particularly valuable in today’s rapidly changing markets, where companies face evolving customer preferences and economic shifts, the company said. “Our customers spend significant time analyzing internal data but often lack visibility into how external factors might impact their planning,” Jeff Casale, CEO of Board, said in a release. “By integrating Prevedere, we eliminate those blind spots, equipping executives with a complete view of their operating environment. This empowers them to respond dynamically to market changes and make informed decisions that drive competitive advantage.”
Material handling automation provider Vecna Robotics today named Karl Iagnemma as its new CEO and announced $14.5 million in additional funding from existing investors, the Waltham, Massachusetts firm said.
The fresh funding is earmarked to accelerate technology and product enhancements to address the automation needs of operators in automotive, general manufacturing, and high-volume warehousing.
Iagnemma comes to the company after roles as an MIT researcher and inventor, and with leadership titles including co-founder and CEO of autonomous vehicle technology company nuTonomy. The tier 1 supplier Aptiv acquired Aptiv in 2017 for $450 million, and named Iagnemma as founding CEO of Motional, its $4 billion robotaxi joint venture with automaker Hyundai Motor Group.
“Automation in logistics today is similar to the current state of robotaxis, in that there is a massive market opportunity but little market penetration,” Iagnemma said in a release. “I join Vecna Robotics at an inflection point in the material handling market, where operators are poised to adopt automation at scale. Vecna is uniquely positioned to shape the market with state-of-the-art technology and products that are easy to purchase, deploy, and operate reliably across many different workflows.”