Mark Solomon joined DC VELOCITY as senior editor in August 2008, and was promoted to his current position on January 1, 2015. He has spent more than 30 years in the transportation, logistics and supply chain management fields as a journalist and public relations professional. From 1989 to 1994, he worked in Washington as a reporter for the Journal of Commerce, covering the aviation and trucking industries, the Department of Transportation, Congress and the U.S. Supreme Court. Prior to that, he worked for Traffic World for seven years in a similar role. From 1994 to 2008, Mr. Solomon ran Media-Based Solutions, a public relations firm based in Atlanta. He graduated in 1978 with a B.A. in journalism from The American University in Washington, D.C.
A couple of years ago, XPO Logistics Inc. pursued a buy-out of Menlo Worldwide Logistics, the global contract
logistics arm of Con-way Inc., but it couldn't make a deal work. In the months to follow, Bradley S. Jacobs, XPO's
founder, chairman, and CEO, spoke to hundreds of customers who told him that if XPO wanted a "seat at the adult table"
it would, to a large degree, need to control its assets.
Yesterday, Jacobs took his seat, agreeing to spend $3 billion in cash and assumption of debt to buy Ann Arbor,
Mich.-based Con-way Inc. Con-way is the parent of one of the nation's largest less-than-truckload (LTL) carriers,
a moderately-sized truckload unit with operations in the U.S.-Mexico trade lane, the Menlo contract logistics arm, and
its Con-way Multimodal managed transportation division. Combined the company generates about $5.5 billion in annual revenue.
The deal, announced after the markets closed yesterday, works out to a price of $47.60 a share, a sizable premium over
Con-way's closing price yesterday of $35.53 a share. No counteroffers from other bidders are expected.
Jacobs said the acquisition makes Greenwich, Conn.-based XPO the second-largest LTL operator in the U.S., behind only
FedEx Freight, the LTL unit of Memphis-based FedEx Corp. The deal puts XPO squarely in the asset-based arena and represents
a dramatic pivot from the company's strategy of building a multibillion-dollar enterprise from the acquisition and integration
of nonasset-based providers as well as launching nonasset-based operations. In North America, XPO said, it will own approximately
11,000 tractors and 33,000 trailers, will have 6,000 trucks contracted through independent owner-operators, and will have
access to more than 38,000 independent carriers. Globally, XPO will own approximately 19,000 tractors and 46,000 trailers, have
10,000 trucks contracted through independent owner-operators, and gain access to more than 50,000 independent carriers.
In a conference call with analysts and the trade press this morning, Jacobs responded to questions about his apparent shift
from a largely nonasset-based strategy to one that incorporates a significant amount of assets, saying that XPO is seeking a
"more blended model of brokered, owned, and contracted capacity." One major reason for that change—which he termed an
"evolution"—is that by controlling assets, XPO will be able to reliably serve customers during periods of tight capacity.
Jacobs also said that his experience with Norbert Dentressangle, the French 3PL bought in April for US $3.5 billion, had led
him to take a fresh look at XPO's long-term strategy. After speaking with many of Dentressangle's customers, he said, he gained
a greater appreciation of the benefits of being able to offer a broader array of services to existing customers.
"If you have assets, you can do more business with those customers," he said. Otherwise, "you're only going to get 2, 3, or 4
percent of those customers' transportation spend." By adding Con-way and Menlo, XPO can sell its existing services to their
customers, and vice-versa, he said.
END OF ONE ERA, START OF ANOTHER
The deal marks the end of Con-way's 86-year life as an independent entity; during most of that time, the company was known as
Consolidated Freightways (CF). In the mid-1980s, CF was split into various nonunion regional trucking firms that later assumed
the Con-way Freight name, while the old company remained in long-haul trucking. That would prove to be the beginning of CF's end,
as strategic mishaps, reduced demand for long-haul services, and noncompetitive labor costs forced it out of business in 2002.
The XPO-Con-way deal isn't expected to close until the end of October, and Jacobs, in a phone interview today, declined to
comment on how he expects Con-way's operations to fully evolve. For now, the LTL unit will operate on the roads as it currently
does, with XPO's truckload system cross-selling its products and services, Jacobs said. Con-way's contract logistics business
and small $200 million truck-brokerage operation will be folded into XPO's existing service lines, he added. Jacobs said he has
not yet met with the executives running Con-way Multimodal, a $1.3 billion-a-year managed transportation operation. When the
deal closes, the combination of XPO's existing managed transportation business and Con-Way Multimodal will have about $2.7 billion in freight under management, Jacobs said. All of Con-way's units
will be rebranded as XPO Logistics.
XPO said in a statement yesterday that it expects to boost Con-way's annual operating profits by $170 million to $210 million
over the next two years through what it calls "synergies and operational improvements." Con-way President and CEO Douglas W.
Stotlar, who in recent years has been criticized by analysts for failing to maximize the value of the company's assets, will
serve in a limited role as an independent advisor through the first quarter of next year. Because there are few trucking
executives available to step in and run an LTL operation the size of Con-way Freight, it is expected that most of the
projected profit increases will come from enhanced operational and information technology efficiencies, rather than
through significant growth sparked by the cachet of a powerhouse trucking executive at the helm.
Jacobs said in the conference call, however, that he would run Con-way's LTL business himself for the time being, and
that XPO would seek a new leader soon. The eventual choice would not necessarily come from within the trucking industry,
although that would be preferable, he added.
One theory making the rounds is that Jacobs will eventually sell off the trucking operations because only Menlo and Con-way
Multimodal blend well with XPO's existing businesses. Con-way's asset-based units have been considered underperformers for years.
The LTL business, while stable, has not been able to return to the stellar operating ratios—the ratio of revenues to expenses
that is a benchmark of efficiency and profitability—that some of its better-run peers have achieved in recent years. Con-Way
Truckload, which operated as Contract Freighters Inc. (CFI) before it was acquired by Con-way in 2007 for $750 million, has
generally been viewed as a disastrous acquisition. In a note this morning, Kevin Sterling, transport analyst for BB&T Capital
Markets, an investment firm, pegged Con-way Truckload's 2015 market value at $540 million, which includes $108 million in
earnings before interest, taxes, depreciation, and amortization (EBITDA) and $425 million in debt, roughly the same amount
of debt Con-way assumed when it bought the old CFI.
Although Con-way Truckload is smaller and considered less of a core business than Con-way Freight, its strong U.S.-Mexico
presence would appear to mesh somewhat effectively with the former Pacer International, an intermodal marketing company bought
by XPO in January 2014 that at the time generated about 40 percent of its revenue in the U.S.-Mexico intermodal corridor.
Once it closes, the Con-way deal will increase XPO's third-party logistics (3PL) revenues (not including the Con-way trucking
operations) to approximately $10 billion, making it the sixth-largest global 3PL, according to data from Armstrong & Associates,
a consultancy. The deal would make 2015 the largest year for 3PL deals of more than $100 million in value since Armstrong began
tracking activity in 1999, it said.
Menlo may end up being the jewel in the crown—a term Jacobs himself used in today's conference call. It had 2014 gross
revenues of $1.7 billion and net revenue (revenue minus costs) of $748 million and manages 138 warehouses totaling 21 million
square feet, Armstrong said. The combination will expand XPO's global contract logistics platform by 22 million square feet to
151 million square feet, XPO said.
In a note yesterday, Armstrong said Menlo has significantly grown its China and Southeast Asia networks, which will be a
strong addition for XPO. Menlo has also expanded in Europe, which will serve XPO well as it continues to integrate the newly
acquired Norbert Dentressangle into its global network, Armstrong said.
Senior editor Toby Gooley contributed to this article.
Supply chains are poised for accelerated adoption of mobile robots and drones as those technologies mature and companies focus on implementing artificial intelligence (AI) and automation across their logistics operations.
That’s according to data from Gartner’s Hype Cycle for Mobile Robots and Drones, released this week. The report shows that several mobile robotics technologies will mature over the next two to five years, and also identifies breakthrough and rising technologies set to have an impact further out.
Gartner’s Hype Cycle is a graphical depiction of a common pattern that arises with each new technology or innovation through five phases of maturity and adoption. Chief supply chain officers can use the research to find robotic solutions that meet their needs, according to Gartner.
Gartner, Inc.
The mobile robotic technologies set to mature over the next two to five years are: collaborative in-aisle picking robots, light-cargo delivery robots, autonomous mobile robots (AMRs) for transport, mobile robotic goods-to-person systems, and robotic cube storage systems.
“As organizations look to further improve logistic operations, support automation and augment humans in various jobs, supply chain leaders have turned to mobile robots to support their strategy,” Dwight Klappich, VP analyst and Gartner fellow with the Gartner Supply Chain practice, said in a statement announcing the findings. “Mobile robots are continuing to evolve, becoming more powerful and practical, thus paving the way for continued technology innovation.”
Technologies that are on the rise include autonomous data collection and inspection technologies, which are expected to deliver benefits over the next five to 10 years. These include solutions like indoor-flying drones, which utilize AI-enabled vision or RFID to help with time-consuming inventory management, inspection, and surveillance tasks. The technology can also alleviate safety concerns that arise in warehouses, such as workers counting inventory in hard-to-reach places.
“Automating labor-intensive tasks can provide notable benefits,” Klappich said. “With AI capabilities increasingly embedded in mobile robots and drones, the potential to function unaided and adapt to environments will make it possible to support a growing number of use cases.”
Humanoid robots—which resemble the human body in shape—are among the technologies in the breakthrough stage, meaning that they are expected to have a transformational effect on supply chains, but their mainstream adoption could take 10 years or more.
“For supply chains with high-volume and predictable processes, humanoid robots have the potential to enhance or supplement the supply chain workforce,” Klappich also said. “However, while the pace of innovation is encouraging, the industry is years away from general-purpose humanoid robots being used in more complex retail and industrial environments.”
An eight-year veteran of the Georgia company, Hakala will begin his new role on January 1, when the current CEO, Tero Peltomäki, will retire after a long and noteworthy career, continuing as a member of the board of directors, Cimcorp said.
According to Hakala, automation is an inevitable course in Cimcorp’s core sectors, and the company’s end-to-end capabilities will be crucial for clients’ success. In the past, both the tire and grocery retail industries have automated individual machines and parts of their operations. In recent years, automation has spread throughout the facilities, as companies want to be able to see their entire operation with one look, utilize analytics, optimize processes, and lead with data.
“Cimcorp has always grown by starting small in the new business segments. We’ve created one solution first, and as we’ve gained more knowledge of our clients’ challenges, we have been able to expand,” Hakala said in a release. “In every phase, we aim to bring our experience to the table and even challenge the client’s initial perspective. We are interested in what our client does and how it could be done better and more efficiently.”
Although many shoppers will
return to physical stores this holiday season, online shopping remains a driving force behind peak-season shipping challenges, especially when it comes to the last mile. Consumers still want fast, free shipping if they can get it—without any delays or disruptions to their holiday deliveries.
One disruptor that gets a lot of headlines this time of year is package theft—committed by so-called “porch pirates.” These are thieves who snatch parcels from front stairs, side porches, and driveways in neighborhoods across the country. The problem adds up to billions of dollars in stolen merchandise each year—not to mention headaches for shippers, parcel delivery companies, and, of course, consumers.
Given the scope of the problem, it’s no wonder online shoppers are worried about it—especially during holiday season. In its annual report on package theft trends, released in October, the
security-focused research and product review firm Security.org found that:
17% of Americans had a package stolen in the past three months, with the typical stolen parcel worth about $50. Some 44% said they’d had a package taken at some point in their life.
Package thieves poached more than $8 billion in merchandise over the past year.
18% of adults said they’d had a package stolen that contained a gift for someone else.
Ahead of the holiday season, 88% of adults said they were worried about theft of online purchases, with more than a quarter saying they were “extremely” or “very” concerned.
But it doesn’t have to be that way. There are some low-tech steps consumers can take to help guard against porch piracy along with some high-tech logistics-focused innovations in the pipeline that can protect deliveries in the last mile. First, some common-sense advice on avoiding package theft from the Security.org research:
Install a doorbell camera, which is a relatively low-cost deterrent.
Bring packages inside promptly or arrange to have them delivered to a secure location if no one will be at home.
Consider using click-and-collect options when possible.
If the retailer allows you to specify delivery-time windows, consider doing so to avoid having packages sit outside for extended periods.
These steps may sound basic, but they are by no means a given: Fewer than half of Americans consider the timing of deliveries, less than a third have a doorbell camera, and nearly one-fifth take no precautions to prevent package theft, according to the research.
Tech vendors are stepping up to help. One example is
Arrive AI, which develops smart mailboxes for last-mile delivery and pickup. The company says its Mailbox-as-a-Service (MaaS) platform will revolutionize the last mile by building a network of parcel-storage boxes that can be accessed by people, drones, or robots. In a nutshell: Packages are placed into a weatherproof box via drone, robot, driverless carrier, or traditional delivery method—and no one other than the rightful owner can access it.
Although the platform is still in development, the company already offers solutions for business clients looking to secure high-value deliveries and sensitive shipments. The health-care industry is one example: Arrive AI offers secure drone delivery of medical supplies, prescriptions, lab samples, and the like to hospitals and other health-care facilities. The platform provides real-time tracking, chain-of-custody controls, and theft-prevention features. Arrive is conducting short-term deployments between logistics companies and health-care partners now, according to a company spokesperson.
The MaaS solution has a pretty high cool factor. And the common-sense best practices just seem like solid advice. Maybe combining both is the key to a more secure last mile—during peak shipping season and throughout the year as well.
The Boston-based enterprise software vendor Board has acquired the California company Prevedere, a provider of predictive planning technology, saying the move will integrate internal performance metrics with external economic intelligence.
According to Board, the combined technologies will integrate millions of external data points—ranging from macroeconomic indicators to AI-driven predictive models—to help companies build predictive models for critical planning needs, cutting costs by reducing inventory excess and optimizing logistics in response to global trade dynamics.
That is particularly valuable in today’s rapidly changing markets, where companies face evolving customer preferences and economic shifts, the company said. “Our customers spend significant time analyzing internal data but often lack visibility into how external factors might impact their planning,” Jeff Casale, CEO of Board, said in a release. “By integrating Prevedere, we eliminate those blind spots, equipping executives with a complete view of their operating environment. This empowers them to respond dynamically to market changes and make informed decisions that drive competitive advantage.”
Material handling automation provider Vecna Robotics today named Karl Iagnemma as its new CEO and announced $14.5 million in additional funding from existing investors, the Waltham, Massachusetts firm said.
The fresh funding is earmarked to accelerate technology and product enhancements to address the automation needs of operators in automotive, general manufacturing, and high-volume warehousing.
Iagnemma comes to the company after roles as an MIT researcher and inventor, and with leadership titles including co-founder and CEO of autonomous vehicle technology company nuTonomy. The tier 1 supplier Aptiv acquired Aptiv in 2017 for $450 million, and named Iagnemma as founding CEO of Motional, its $4 billion robotaxi joint venture with automaker Hyundai Motor Group.
“Automation in logistics today is similar to the current state of robotaxis, in that there is a massive market opportunity but little market penetration,” Iagnemma said in a release. “I join Vecna Robotics at an inflection point in the material handling market, where operators are poised to adopt automation at scale. Vecna is uniquely positioned to shape the market with state-of-the-art technology and products that are easy to purchase, deploy, and operate reliably across many different workflows.”