Mark Solomon joined DC VELOCITY as senior editor in August 2008, and was promoted to his current position on January 1, 2015. He has spent more than 30 years in the transportation, logistics and supply chain management fields as a journalist and public relations professional. From 1989 to 1994, he worked in Washington as a reporter for the Journal of Commerce, covering the aviation and trucking industries, the Department of Transportation, Congress and the U.S. Supreme Court. Prior to that, he worked for Traffic World for seven years in a similar role. From 1994 to 2008, Mr. Solomon ran Media-Based Solutions, a public relations firm based in Atlanta. He graduated in 1978 with a B.A. in journalism from The American University in Washington, D.C.
Reports surfacing last night that UPS Inc. is in talks to buy privately held freight broker Coyote Logistics LLC for at least $1.8 billion came as no surprise to some inside the brokerage and third-party logistics (3PL) communities. Private-equity firm Warburg Pincus LLC, Chicago-based Coyote's majority owner, has shopped the company for about a year, but with little success, as potential suitors have shied away from Coyote's lofty valuation—based on Warburg's reported asking price, which, according to industry sources, is at 18 times Coyote's roughly $100 million annual earnings before interest, taxes, depreciation, and amortization (EBITDA). Broker valuations have a wide range, but 18 times EBITDA is considered very high. Japanese firm Kintetsu World Express paid 15 times EBITDA when it acquired APL Logistics in February. Talks with Atlanta-based UPS have been underway for about three months.
As with any rumored deal, it could go nowhere. UPS is a cautious company, and it's possible that it will conclude that buying a truckload brokerage operation—which is Coyote's forte, but largely alien to UPS—is not a good fit at the price being proffered. Satish Jindel, head of transport consultancy SJ Consulting Group Inc., predicted that UPS will not pursue Coyote because of the cost of the proposed deal, the risks of buying into an unfamiliar industry, and post-acquisition concerns of losing Coyote's primary asset, namely its people, many of whom could decide they don't want to join a company whose conservative culture is antithetical to freewheeling Coyote's. UPS and Coyote declined comment.
What is certain is that a transaction of this size would be the largest in UPS' 108-year history, topping its $1.25-billion purchase of less-than-truckload (LTL) carrier Overnite Transportation Co. 10 years ago almost to the day. If the combined entity is folded into UPS Supply Chain Solutions, the company's supply chain arm, the division would become the world's eighth-largest 3PL based on gross revenue, which is revenue before the cost of purchased transportation, according to Armstrong & Associates, a consultancy. It would spell the end of Warburg Pincus' eight-year investment in Coyote, moot Warburg's purported plans to take Coyote public, and provide Jeff and Marianne Silver, the husband-and-wife team who founded Coyote in 2006 and built it into a brokerage powerhouse, with a roughly $200-million payday; they own about 13 percent of Coyote, according to industry sources.
For shippers, a UPS-Coyote deal would likely be a net negative. It would take a big player out of the market and reduce an already-narrow field of the top brokers in an otherwise fragmented market. Coyote is considered an aggressive competitor and generally offers shippers a reasonable price for its services. As part of a much larger company, there would be some question as to whether the fiery style that has been so instrumental in Coyote's success would remain sufficiently stoked.
For the brokerage industry, a UPS-Coyote deal would likely be a net positive for essentially the same reasons. In addition, other brokers could benefit from the customer churn that could ensue if Coyote's people chose not to stay with UPS. There is also a question as to whether the Silvers would remain with an owner like UPS, which has a very traditional way of doing things.
"Traditional" is a word not found in the Coyote lexicon. The company's culture is entrepreneurial and risk-taking. Jeff and Marianne Silver built a workforce around those traits, hiring younger people with an entrepreneurial mindset and encouraging them to work hard and play hard. It might resemble a frat house at times, but it's hard to argue with the results. Coyote grew its revenue at a compound average growth rate of 473 percent from 2007 to 2010, according to Armstrong data. It should exceed $2 billion in 2015 gross revenue, Armstrong projected. The 2007-to-2010 results include the 2008 acquisition of Integra Logistics Services LLC, a rail-intermodal management services firm, and the 2009 purchase of General Freight Services, a North American truck and intermodal services provider.
Evan Armstrong, Armstrong's president, said he would urge UPS not to disrupt Coyote's culture, which Armstrong called Coyote's "secret sauce." However, Jindel of SJ Consulting said it would be almost impossible for a company like UPS, with such deeply rooted internal controls and processes, to "just leave Coyote alone."
UPS' August 2005 acquisition of Overnite is an example of the latter philosophy. Soon after the deal closed, UPS executives descended on Overnite's Richmond, Va., headquarters to begin the transition. It overlaid "the UPS way" on Overnite's business, even though UPS had never run an LTL operation before. UPS struggled with integrating Overnite's Eastern operations with the trucker's Western unit, known as Motor Cargo. It has taken several years, but the operation, which was rebranded as UPS Freight, is finally on solid operational ground.
There are solid macro reasons to explain UPS' rumored interest in Coyote. The segment of 3PL known as "domestic transportation management"—traditional freight brokerage elevated by sophisticated IT systems, and Coyote's stock-in-trade—has grown by 11.5 percent on a compounded basis from 1995 to 2014, according to Armstrong data. The category is expected to experience strong growth in the years ahead as more shippers look to firms like Coyote to optimize transportation modes and routes. Coyote's transportation management system, known as "Bazooka," is considered one of the better broker-owned technologies in the market.
UPS may also want to gain access to a cluster of big accounts, expand its service offerings, and beef up its network scale. That's something other firms have done—for example, Memphis-based FedEx Corp., with its December 2014 acquisition of Pittsburgh-based Genco Supply Chain Solutions, and Greenwich, Conn.-based XPO Logistics, which in April acquired French logistics firm Norbert Dentressangle S.A. for $3.5 billion. So far this year, there have been seven deals valued at more than $100 million, and M&A activity is on track to surpass the record of nine set in 2007, according to Armstrong data. "We are on our way to having a banner year for large M&A deals," said Armstrong.
UPS could also be attracted to Coyote's unique model, which uses split sales and operations teams for domestic transportation management and brokerage. In the split model, Coyote's sales staff focuses on securing shipments, while the carrier-capacity staff focuses on securing carrier capacity to transport the shipments. In traditional operations, the person who secures a shipment from a customer is also responsible for finding a carrier to cover the load. Coyote believes that the split model allows it to arrange transportation for more shipments per employee versus the traditional brokerage operations.
Leaders at American ports are cheering the latest round of federal infrastructure funding announced today, which will bring almost $580 million in Port Infrastructure Development Program (PIDP) awards, funding 31 projects in 15 states and one territory.
“Modernizing America’s port infrastructure is essential to strengthening the multimodal network that supports our nation's supply chain,” Maritime Administrator Ann Phillips said in a release. “Approximately 2.3 billion short tons of goods move through U.S. waterways each year, and the benefits of developing port infrastructure extend far beyond the maritime sector. This funding enhances the flow and capacity of goods moved, bolstering supply chain resilience across all transportation modes, and addressing the environmental and health impacts on port communities.”
Even as the new awardees begin the necessary paperwork, industry group the American Association of Port Authorities (AAPA) said it continues to urge Congress to continue funding PIDP at the full authorized amount and get shovels in the ground faster by passing the bipartisan Permitting Optimization for Responsible Transportation (PORT) Act, which slashes red tape, streamlines outdated permitting, and makes the process more efficient and predictable.
"Our nation's ports sincerely thank our bipartisan Congressional leaders, as well as the USDOT for making these critical awards possible," Cary Davis, AAPA President and CEO, said in a release. "Now comes the hard part. AAPA ports will continue working closely with our Federal Government partners to get the money deployed and shovels in the ground as soon as possible so we can complete these port infrastructure upgrades and realize the benefits to our nation's supply chain and people faster."
Supply chains are poised for accelerated adoption of mobile robots and drones as those technologies mature and companies focus on implementing artificial intelligence (AI) and automation across their logistics operations.
That’s according to data from Gartner’s Hype Cycle for Mobile Robots and Drones, released this week. The report shows that several mobile robotics technologies will mature over the next two to five years, and also identifies breakthrough and rising technologies set to have an impact further out.
Gartner’s Hype Cycle is a graphical depiction of a common pattern that arises with each new technology or innovation through five phases of maturity and adoption. Chief supply chain officers can use the research to find robotic solutions that meet their needs, according to Gartner.
Gartner, Inc.
The mobile robotic technologies set to mature over the next two to five years are: collaborative in-aisle picking robots, light-cargo delivery robots, autonomous mobile robots (AMRs) for transport, mobile robotic goods-to-person systems, and robotic cube storage systems.
“As organizations look to further improve logistic operations, support automation and augment humans in various jobs, supply chain leaders have turned to mobile robots to support their strategy,” Dwight Klappich, VP analyst and Gartner fellow with the Gartner Supply Chain practice, said in a statement announcing the findings. “Mobile robots are continuing to evolve, becoming more powerful and practical, thus paving the way for continued technology innovation.”
Technologies that are on the rise include autonomous data collection and inspection technologies, which are expected to deliver benefits over the next five to 10 years. These include solutions like indoor-flying drones, which utilize AI-enabled vision or RFID to help with time-consuming inventory management, inspection, and surveillance tasks. The technology can also alleviate safety concerns that arise in warehouses, such as workers counting inventory in hard-to-reach places.
“Automating labor-intensive tasks can provide notable benefits,” Klappich said. “With AI capabilities increasingly embedded in mobile robots and drones, the potential to function unaided and adapt to environments will make it possible to support a growing number of use cases.”
Humanoid robots—which resemble the human body in shape—are among the technologies in the breakthrough stage, meaning that they are expected to have a transformational effect on supply chains, but their mainstream adoption could take 10 years or more.
“For supply chains with high-volume and predictable processes, humanoid robots have the potential to enhance or supplement the supply chain workforce,” Klappich also said. “However, while the pace of innovation is encouraging, the industry is years away from general-purpose humanoid robots being used in more complex retail and industrial environments.”
An eight-year veteran of the Georgia company, Hakala will begin his new role on January 1, when the current CEO, Tero Peltomäki, will retire after a long and noteworthy career, continuing as a member of the board of directors, Cimcorp said.
According to Hakala, automation is an inevitable course in Cimcorp’s core sectors, and the company’s end-to-end capabilities will be crucial for clients’ success. In the past, both the tire and grocery retail industries have automated individual machines and parts of their operations. In recent years, automation has spread throughout the facilities, as companies want to be able to see their entire operation with one look, utilize analytics, optimize processes, and lead with data.
“Cimcorp has always grown by starting small in the new business segments. We’ve created one solution first, and as we’ve gained more knowledge of our clients’ challenges, we have been able to expand,” Hakala said in a release. “In every phase, we aim to bring our experience to the table and even challenge the client’s initial perspective. We are interested in what our client does and how it could be done better and more efficiently.”
Although many shoppers will
return to physical stores this holiday season, online shopping remains a driving force behind peak-season shipping challenges, especially when it comes to the last mile. Consumers still want fast, free shipping if they can get it—without any delays or disruptions to their holiday deliveries.
One disruptor that gets a lot of headlines this time of year is package theft—committed by so-called “porch pirates.” These are thieves who snatch parcels from front stairs, side porches, and driveways in neighborhoods across the country. The problem adds up to billions of dollars in stolen merchandise each year—not to mention headaches for shippers, parcel delivery companies, and, of course, consumers.
Given the scope of the problem, it’s no wonder online shoppers are worried about it—especially during holiday season. In its annual report on package theft trends, released in October, the
security-focused research and product review firm Security.org found that:
17% of Americans had a package stolen in the past three months, with the typical stolen parcel worth about $50. Some 44% said they’d had a package taken at some point in their life.
Package thieves poached more than $8 billion in merchandise over the past year.
18% of adults said they’d had a package stolen that contained a gift for someone else.
Ahead of the holiday season, 88% of adults said they were worried about theft of online purchases, with more than a quarter saying they were “extremely” or “very” concerned.
But it doesn’t have to be that way. There are some low-tech steps consumers can take to help guard against porch piracy along with some high-tech logistics-focused innovations in the pipeline that can protect deliveries in the last mile. First, some common-sense advice on avoiding package theft from the Security.org research:
Install a doorbell camera, which is a relatively low-cost deterrent.
Bring packages inside promptly or arrange to have them delivered to a secure location if no one will be at home.
Consider using click-and-collect options when possible.
If the retailer allows you to specify delivery-time windows, consider doing so to avoid having packages sit outside for extended periods.
These steps may sound basic, but they are by no means a given: Fewer than half of Americans consider the timing of deliveries, less than a third have a doorbell camera, and nearly one-fifth take no precautions to prevent package theft, according to the research.
Tech vendors are stepping up to help. One example is
Arrive AI, which develops smart mailboxes for last-mile delivery and pickup. The company says its Mailbox-as-a-Service (MaaS) platform will revolutionize the last mile by building a network of parcel-storage boxes that can be accessed by people, drones, or robots. In a nutshell: Packages are placed into a weatherproof box via drone, robot, driverless carrier, or traditional delivery method—and no one other than the rightful owner can access it.
Although the platform is still in development, the company already offers solutions for business clients looking to secure high-value deliveries and sensitive shipments. The health-care industry is one example: Arrive AI offers secure drone delivery of medical supplies, prescriptions, lab samples, and the like to hospitals and other health-care facilities. The platform provides real-time tracking, chain-of-custody controls, and theft-prevention features. Arrive is conducting short-term deployments between logistics companies and health-care partners now, according to a company spokesperson.
The MaaS solution has a pretty high cool factor. And the common-sense best practices just seem like solid advice. Maybe combining both is the key to a more secure last mile—during peak shipping season and throughout the year as well.
The Boston-based enterprise software vendor Board has acquired the California company Prevedere, a provider of predictive planning technology, saying the move will integrate internal performance metrics with external economic intelligence.
According to Board, the combined technologies will integrate millions of external data points—ranging from macroeconomic indicators to AI-driven predictive models—to help companies build predictive models for critical planning needs, cutting costs by reducing inventory excess and optimizing logistics in response to global trade dynamics.
That is particularly valuable in today’s rapidly changing markets, where companies face evolving customer preferences and economic shifts, the company said. “Our customers spend significant time analyzing internal data but often lack visibility into how external factors might impact their planning,” Jeff Casale, CEO of Board, said in a release. “By integrating Prevedere, we eliminate those blind spots, equipping executives with a complete view of their operating environment. This empowers them to respond dynamically to market changes and make informed decisions that drive competitive advantage.”