Mark Solomon joined DC VELOCITY as senior editor in August 2008, and was promoted to his current position on January 1, 2015. He has spent more than 30 years in the transportation, logistics and supply chain management fields as a journalist and public relations professional. From 1989 to 1994, he worked in Washington as a reporter for the Journal of Commerce, covering the aviation and trucking industries, the Department of Transportation, Congress and the U.S. Supreme Court. Prior to that, he worked for Traffic World for seven years in a similar role. From 1994 to 2008, Mr. Solomon ran Media-Based Solutions, a public relations firm based in Atlanta. He graduated in 1978 with a B.A. in journalism from The American University in Washington, D.C.
As if it hadn't already been drummed into shippers' collective heads, the message coming from the National Industrial
Transportation League's (NITL) annual meeting in Fort Lauderdale, Fla., this week was more of the same: Years of tight capacity
and higher rates lie ahead, with no guarantee of superior service in return.
The story is nothing new: Capacity levels have reached a crisis stage. There isn't sufficient labor to move what is available.
Shippers need to brace themselves to pay more, and to pay up repeatedly, perhaps for the rest of the decade. And they will be
willing to do so, especially for truck service, according to John G. Larkin, lead transportation analyst for investment firm
Stifel. In this environment, "capacity assurance becomes a competitive advantage," Larkin said during a panel discussion on
Wednesday at the NITL meeting.
Larkin said he expects truck-rate hikes to be in the mid- to upper-single digits for years to come. These increases will be the
cumulative result of an increase in freight demand, a worsening driver shortage, and compliance with ever increasing federal
safety regulations. According to Larkin, compliance with safety regulations will remove an additional 5 to 15 percent of capacity
from the market as small to mid-size carriers get squeezed out of business.
Because truck driving holds little appeal at any price to the younger people needed to replace those leaving the business, even the promise of much higher wages is unlikely to make much of a dent in the shortage, Larkin said. Instead, merger and acquisition activity are likely to increase, as companies look to buy their way into an existing driver workforce rather than prospect for labor from scratch, he said.
The situation is not much different in the less-than-truckload (LTL) sector, which is benefitting from continued strength in
manufacturing and more rational pricing to push through rate increases with more frequency. During the same panel discussion, Ken
Hoexter, transport analyst for Bank of America/Merrill Lynch, said that 2014 would mark only the third year in the past 20 that
most LTL carriers have instituted two rate hikes in the same year.
One pressure point that may be lessening is equipment availability. Earlier this month, consultancy FTR said that North
American heavy-duty truck "net orders"—the number of new orders minus order cancellations—hit 45,795 units in
October, the second-highest month of orders ever recorded. While many of those rigs will replace older equipment, it is hard
to believe that some fleets aren't now adding trucks for growth rather than just for replacement.
Added incentives to buy now, according to Larkin, include the soaring resale value of used trucks with three to four years
of road time and the superior fuel efficiency of the newer engines, which can get as much as nine miles per gallon.
PROBLEM PREVALENT ACROSS ALL MODES
Like trucking providers, ocean carriers are also seeking to raise rates on any trade lane they can, but they are being
thwarted by ship overcapacity as well as weak demand from struggling European economies on the world's largest lane,
Asia-to-Europe. Still, worsening congestion at U.S. West Coast ports and concerns over labor unrest, as the International
Longshore and Warehouse Union (ILWU) dicker with ship management over a new contract, have led trans-Pacific carriers to impose
"congestion surcharges" on the eastbound trades of up to $1,000 per forty-foot equivalent unit (FEU) for cargoes scheduled to be
unloaded on or after Nov. 17. The charge, roughly equivalent to the benchmark rate for moving a FEU container eastbound, is being
assessed on boxes still on the water, a scenario that few people can recall occurring.
The congestion problems are forcing shippers to switch some of their seagoing shipments to air freight. That, in turn, is driving up air demand and rates, which is compelling large freight forwarders like UTi Worldwide and Ceva Logistics to arrange for massive air charters just to get goods to market.
It's hard to imagine that many ocean shippers feeling they are getting better service for their money. A survey by marine consultancy SeaIntel found that schedule reliability among the top 20 global carriers dropped to 71.3 percent in the third quarter from 75.5 percent in the second quarter. Severe congestion at major hub ports in North Europe, the United States, and Asia was cited
as the main reason for the decline.
The railroads, meanwhile, are poised to reprice their contract rates by 5 to 7 percent in 2015 in response to mid- to upper-single digit increases in demand, even as they continue to struggle with subpar service metrics. At a shipper panel session on Tuesday, one of the panelists asked a roomful of about 80 brethren if they used railroads to move their goods. Virtually every hand was raised. The panelist then asked how many were satisfied with their current level of rail service. Not one hand went up.
Service levels have been dropping since before last winter due to the terrible winter weather, rising demand, a shortage of
locomotives and crews, and persistent congestion at the national chokepoint in Chicago. However, Jason Long, transport analyst at
investment firm Stephens Inc., said industry executives have told him that service could improve as early as the spring. Long
thinks that projection is ambitious, especially if large parts of the country get hit with similar weather this winter.
Operators are doing what they can to, in transport nomenclature, "increase fluidity" in their systems. Western railroad BNSF
Railway said yesterday it plans to make a record $6 billion in capital expenditures in 2015, coming off a record $5.5 billion in
capital expenditures this year. It is expected that other railroads will follow suit, resulting in another all-time industry
record for capital expenditures next year. The improvements are badly needed. Long said he was told by executives at Union Pacific
Corp., BNSF's archrival in the west, that a one-mile-per-hour increase in train velocity effectively frees up 250 locomotives for
utilization.
EFFECT ON GROWTH
The good news is the continued strength of U.S. manufacturing and the remarkably swift and sudden downturn in oil prices. The
drop in oil prices should result in a decrease in carrier fuel surcharges, which in turn may encourage shippers to "trade up" for
faster and premium air services—at least after the holiday rush—without getting hammered with onerous charges. The
positive manufacturing story is likely to continue, driven by better productivity and efficiency, according to William Strauss,
senior economist and economic adviser at the Federal Reserve Bank of Chicago. The decline in oil prices is just "the cherry on
the top" of an already solid trend, Strauss said on yesterday's panel.
However, the tight capacity situation, which is due in part to better demand from an improving economy, could end up curtailing
economic activity. Larkin said gross domestic product growth could slow if shippers and their third-party partners find it
difficult to get the rigs and drivers they need to haul their product.
Leaders at American ports are cheering the latest round of federal infrastructure funding announced today, which will bring almost $580 million in Port Infrastructure Development Program (PIDP) awards, funding 31 projects in 15 states and one territory.
“Modernizing America’s port infrastructure is essential to strengthening the multimodal network that supports our nation's supply chain,” Maritime Administrator Ann Phillips said in a release. “Approximately 2.3 billion short tons of goods move through U.S. waterways each year, and the benefits of developing port infrastructure extend far beyond the maritime sector. This funding enhances the flow and capacity of goods moved, bolstering supply chain resilience across all transportation modes, and addressing the environmental and health impacts on port communities.”
Even as the new awardees begin the necessary paperwork, industry group the American Association of Port Authorities (AAPA) said it continues to urge Congress to continue funding PIDP at the full authorized amount and get shovels in the ground faster by passing the bipartisan Permitting Optimization for Responsible Transportation (PORT) Act, which slashes red tape, streamlines outdated permitting, and makes the process more efficient and predictable.
"Our nation's ports sincerely thank our bipartisan Congressional leaders, as well as the USDOT for making these critical awards possible," Cary Davis, AAPA President and CEO, said in a release. "Now comes the hard part. AAPA ports will continue working closely with our Federal Government partners to get the money deployed and shovels in the ground as soon as possible so we can complete these port infrastructure upgrades and realize the benefits to our nation's supply chain and people faster."
Supply chains are poised for accelerated adoption of mobile robots and drones as those technologies mature and companies focus on implementing artificial intelligence (AI) and automation across their logistics operations.
That’s according to data from Gartner’s Hype Cycle for Mobile Robots and Drones, released this week. The report shows that several mobile robotics technologies will mature over the next two to five years, and also identifies breakthrough and rising technologies set to have an impact further out.
Gartner’s Hype Cycle is a graphical depiction of a common pattern that arises with each new technology or innovation through five phases of maturity and adoption. Chief supply chain officers can use the research to find robotic solutions that meet their needs, according to Gartner.
Gartner, Inc.
The mobile robotic technologies set to mature over the next two to five years are: collaborative in-aisle picking robots, light-cargo delivery robots, autonomous mobile robots (AMRs) for transport, mobile robotic goods-to-person systems, and robotic cube storage systems.
“As organizations look to further improve logistic operations, support automation and augment humans in various jobs, supply chain leaders have turned to mobile robots to support their strategy,” Dwight Klappich, VP analyst and Gartner fellow with the Gartner Supply Chain practice, said in a statement announcing the findings. “Mobile robots are continuing to evolve, becoming more powerful and practical, thus paving the way for continued technology innovation.”
Technologies that are on the rise include autonomous data collection and inspection technologies, which are expected to deliver benefits over the next five to 10 years. These include solutions like indoor-flying drones, which utilize AI-enabled vision or RFID to help with time-consuming inventory management, inspection, and surveillance tasks. The technology can also alleviate safety concerns that arise in warehouses, such as workers counting inventory in hard-to-reach places.
“Automating labor-intensive tasks can provide notable benefits,” Klappich said. “With AI capabilities increasingly embedded in mobile robots and drones, the potential to function unaided and adapt to environments will make it possible to support a growing number of use cases.”
Humanoid robots—which resemble the human body in shape—are among the technologies in the breakthrough stage, meaning that they are expected to have a transformational effect on supply chains, but their mainstream adoption could take 10 years or more.
“For supply chains with high-volume and predictable processes, humanoid robots have the potential to enhance or supplement the supply chain workforce,” Klappich also said. “However, while the pace of innovation is encouraging, the industry is years away from general-purpose humanoid robots being used in more complex retail and industrial environments.”
An eight-year veteran of the Georgia company, Hakala will begin his new role on January 1, when the current CEO, Tero Peltomäki, will retire after a long and noteworthy career, continuing as a member of the board of directors, Cimcorp said.
According to Hakala, automation is an inevitable course in Cimcorp’s core sectors, and the company’s end-to-end capabilities will be crucial for clients’ success. In the past, both the tire and grocery retail industries have automated individual machines and parts of their operations. In recent years, automation has spread throughout the facilities, as companies want to be able to see their entire operation with one look, utilize analytics, optimize processes, and lead with data.
“Cimcorp has always grown by starting small in the new business segments. We’ve created one solution first, and as we’ve gained more knowledge of our clients’ challenges, we have been able to expand,” Hakala said in a release. “In every phase, we aim to bring our experience to the table and even challenge the client’s initial perspective. We are interested in what our client does and how it could be done better and more efficiently.”
Although many shoppers will
return to physical stores this holiday season, online shopping remains a driving force behind peak-season shipping challenges, especially when it comes to the last mile. Consumers still want fast, free shipping if they can get it—without any delays or disruptions to their holiday deliveries.
One disruptor that gets a lot of headlines this time of year is package theft—committed by so-called “porch pirates.” These are thieves who snatch parcels from front stairs, side porches, and driveways in neighborhoods across the country. The problem adds up to billions of dollars in stolen merchandise each year—not to mention headaches for shippers, parcel delivery companies, and, of course, consumers.
Given the scope of the problem, it’s no wonder online shoppers are worried about it—especially during holiday season. In its annual report on package theft trends, released in October, the
security-focused research and product review firm Security.org found that:
17% of Americans had a package stolen in the past three months, with the typical stolen parcel worth about $50. Some 44% said they’d had a package taken at some point in their life.
Package thieves poached more than $8 billion in merchandise over the past year.
18% of adults said they’d had a package stolen that contained a gift for someone else.
Ahead of the holiday season, 88% of adults said they were worried about theft of online purchases, with more than a quarter saying they were “extremely” or “very” concerned.
But it doesn’t have to be that way. There are some low-tech steps consumers can take to help guard against porch piracy along with some high-tech logistics-focused innovations in the pipeline that can protect deliveries in the last mile. First, some common-sense advice on avoiding package theft from the Security.org research:
Install a doorbell camera, which is a relatively low-cost deterrent.
Bring packages inside promptly or arrange to have them delivered to a secure location if no one will be at home.
Consider using click-and-collect options when possible.
If the retailer allows you to specify delivery-time windows, consider doing so to avoid having packages sit outside for extended periods.
These steps may sound basic, but they are by no means a given: Fewer than half of Americans consider the timing of deliveries, less than a third have a doorbell camera, and nearly one-fifth take no precautions to prevent package theft, according to the research.
Tech vendors are stepping up to help. One example is
Arrive AI, which develops smart mailboxes for last-mile delivery and pickup. The company says its Mailbox-as-a-Service (MaaS) platform will revolutionize the last mile by building a network of parcel-storage boxes that can be accessed by people, drones, or robots. In a nutshell: Packages are placed into a weatherproof box via drone, robot, driverless carrier, or traditional delivery method—and no one other than the rightful owner can access it.
Although the platform is still in development, the company already offers solutions for business clients looking to secure high-value deliveries and sensitive shipments. The health-care industry is one example: Arrive AI offers secure drone delivery of medical supplies, prescriptions, lab samples, and the like to hospitals and other health-care facilities. The platform provides real-time tracking, chain-of-custody controls, and theft-prevention features. Arrive is conducting short-term deployments between logistics companies and health-care partners now, according to a company spokesperson.
The MaaS solution has a pretty high cool factor. And the common-sense best practices just seem like solid advice. Maybe combining both is the key to a more secure last mile—during peak shipping season and throughout the year as well.
The Boston-based enterprise software vendor Board has acquired the California company Prevedere, a provider of predictive planning technology, saying the move will integrate internal performance metrics with external economic intelligence.
According to Board, the combined technologies will integrate millions of external data points—ranging from macroeconomic indicators to AI-driven predictive models—to help companies build predictive models for critical planning needs, cutting costs by reducing inventory excess and optimizing logistics in response to global trade dynamics.
That is particularly valuable in today’s rapidly changing markets, where companies face evolving customer preferences and economic shifts, the company said. “Our customers spend significant time analyzing internal data but often lack visibility into how external factors might impact their planning,” Jeff Casale, CEO of Board, said in a release. “By integrating Prevedere, we eliminate those blind spots, equipping executives with a complete view of their operating environment. This empowers them to respond dynamically to market changes and make informed decisions that drive competitive advantage.”