It's all in the integration: interview with Erik Neandross
Switching from diesel to natural gas can be a game-changer. But Erik Neandross says the players must know the rules of the game before they hit the field.
Mark Solomon joined DC VELOCITY as senior editor in August 2008, and was promoted to his current position on January 1, 2015. He has spent more than 30 years in the transportation, logistics and supply chain management fields as a journalist and public relations professional. From 1989 to 1994, he worked in Washington as a reporter for the Journal of Commerce, covering the aviation and trucking industries, the Department of Transportation, Congress and the U.S. Supreme Court. Prior to that, he worked for Traffic World for seven years in a similar role. From 1994 to 2008, Mr. Solomon ran Media-Based Solutions, a public relations firm based in Atlanta. He graduated in 1978 with a B.A. in journalism from The American University in Washington, D.C.
The easiest part of converting a fleet from diesel to natural gas power is the gas itself. The stuff is plentiful and is likely to become more so. The trick for the for-hire and private fleets is figuring out how to weave the moving parts—commodity, equipment, and infrastructure—into a cohesive network that benefits all stakeholders.
That's where Erik Neandross comes in. As CEO of Santa Monica, Calif.-based consultancy Gladstein, Neandross & Associates, Neandross has constructed conversion programs for some of the nation's largest private fleets, as well as for the city of Los Angeles. Perhaps the brightest feather in the firm's cap is the program it developed for Frito Lay/Pepsi Co., arguably the most successful private fleet operation in trucking history.
Neandross spoke recently with DC Velocity Senior Editor Mark B. Solomon about the benefits of natural gas conversion (which may seem obvious), the challenges (which may not seem so obvious), and what carriers, shippers, and private fleets need to do to make it all work.
Q: Your company made its name working with for-hire carriers. In recent years, you've expanded into working with private fleets. Are there differences in how the two sides think about this issue? A: Both sides have the same goal, which is to create mutual benefits in terms of cost savings. However, carriers shoulder a great deal of risk because they must make alternative-fuel vehicles fit a variety of routes for different shippers. It is difficult to find the necessary fueling infrastructure on all routes. To address those issues, we work with multiple shippers to consolidate regions where natural gas transportation is desired to make it easier for carriers to provide services.
Q: There are many shippers that can't justify private fleets but that would still benefit from the cost savings derived through natural gas conversion. Are they in a position to influence decisions by carriers to invest in natural gas-powered fleets? A: It's not a question of shippers being unable to afford the conversion; it's that they prefer not to manage the operation of a private fleet and would rather contract it out. The trick is to fine-tune a project so that the incremental investment necessary to acquire more expensive natural gas trucks and infrastructure is shared between the carrier and shipper. Our task is to make that financial equation work.
Q: We've attended conferences and trade shows where liquefied natural gas (LNG) and compressed natural gas (CNG) vendors spent time debating which technology is superior and why. Does this confuse the issue for users? A: Yes. The debate creates a lot of confusion for both shippers and carriers, and for the market as a whole. You need to find the right combination of factors to determine whether LNG or CNG is a better fit. It ultimately can be boiled down to an economic analysis.
Shippers have become savvy about the various technologies and have started to become agnostic on fuel choice. In some areas or applications, that choice might be LNG, but it is leaning toward CNG in a growing number of scenarios.
Q: What do private fleets need to understand about the economics of conversion before exploring such a move? Are there metrics or benchmarks they need to meet before determining this is right for them? A: Regardless of which fuel you choose, NGVs (natural gas vehicles) have a significant capital cost compared with diesel-powered vehicles. The incremental cost needs to be paid back through lower fuel costs. Each fleet must look at how much fuel it burns per vehicle to determine if the savings will cover the incremental cost of the vehicles in an acceptable timeframe. Some heavy-duty fleets simply don't use enough fuel per vehicle to meet their own investment hurdle rates. They will have a difficult time making the switch.
Q: What was the biggest challenge your company faced in convincing shippers to make the switch? A: Our biggest challenges have been convincing shippers that the payback is there and the long-term savings do exist, as well as convincing them that the infrastructure and technology are available to suit their needs. With the proliferation of blue-chip fleets entering the market, the convincing is getting easier.
Q: What did you learn from the Frito-Lay project's development and implementation that could be useful for other fleets considering a similar move? A: What we learned from the Frito-Lay project is that large fleets can really help spur the development of the industry by "anchoring" large public fueling stations. These anchor tenant arrangements are good for the anchor fleets and help the fuel station builders develop projects they might not be able to build on their own on spec. This helps the other heavy-duty fleets in a given area that are also looking for low-cost and accessible fueling stations.
Q: Until recently, it was diesel or nothing. Diesel will remain a key energy source even as natural gas use ramps up. Do fleets face more complexity in their decision-making with an alternate fuel source? If so, what is your best advice as to whether to go with diesel or natural gas? A: While natural gas fueling infrastructure is still a complicating wrinkle in the story, the difficulty in caring for advanced diesel after-treatment systems has made many fleets more willing to trade off the complexities between diesel and natural gas. Where the economics dominate in high fuel use fleets, it really begins to become a no-brainer for natural gas. Without high fuel usage, which will drive the return on incremental capital, today's NGV incremental costs—which we expect to decline as the industry grows—will keep some fleets with diesel.
Q: Your company has its finger in the public policy pie. Do you believe there should be federal and/or state subsidies to encourage fleet investment and/or infrastructure buildouts? A: There is room for funding for high-volume fuel stations that provide support for a developing market. There is also room for some funding of high-volume fuel users because high initial capital costs are still prohibitive for fleets that might be cash constrained. With additional vehicles being built, the cost of all components tends to drop. This helps stimulate the larger industry. Once the public infrastructure is there, it will be easier for owner/operators to make the switch. However, we need to see a decrease in vehicle incremental costs before we'll see these smaller operators enter the market.
Q: The cold weather this winter led to a significant drawdown of natural gas inventories and a corresponding rise in prices. People who may have grown accustomed to prices only declining saw that they could also rise. If market price patterns become more volatile, will that dull the industry's appetite for conversion? A: Recent price spikes for natural gas on the spot market are unlikely to have much effect on the cost of compressed natural gas for vehicles. The situation is isolated to the Northeast and Midwest due to pipeline congestion issues from winter cold spells. If these price increases were due to fundamental shortages of natural gas in the U.S., we'd see similar dramatic increases in other regions.
As for CNG, most sourced gas comes from local utilities and often under a long-term contract. The bottom line is that this is a short-term price spike that won't significantly affect customers with long-term fuel price contracts or who purchase gas through local utilities.
Q: What can shippers do—either in word or deed—to facilitate or expedite the conversion? A: Both parties must have an honest dialogue to determine where a project can be successfully implemented. It will also take attention and focus by both sides to figure out how to make a project work. Issues such as backhauls, appropriate fueling infrastructure, and contractual terms need to be thoroughly reviewed and addressed.
The supply chain risk management firm Overhaul has landed $55 million in backing, saying the financing will fuel its advancements in artificial intelligence and support its strategic acquisition roadmap.
The equity funding round comes from the private equity firm Springcoast Partners, with follow-on participation from existing investors Edison Partners and Americo. As part of the investment, Springcoast’s Chris Dederick and Holger Staude will join Overhaul’s board of directors.
According to Austin, Texas-based Overhaul, the money comes as macroeconomic and global trade dynamics are driving consequential transformations in supply chains. That makes cargo visibility and proactive risk management essential tools as shippers manage new routes and suppliers.
“The supply chain technology space will see significant consolidation over the next 12 to 24 months,” Barry Conlon, CEO of Overhaul, said in a release. “Overhaul is well-positioned to establish itself as the ultimate integrated solution, delivering a comprehensive suite of tools for supply chain risk management, efficiency, and visibility under a single trusted platform.”
Artificial intelligence (AI) and data science were hot business topics in 2024 and will remain on the front burner in 2025, according to recent research published in AI in Action, a series of technology-focused columns in the MIT Sloan Management Review.
In Five Trends in AI and Data Science for 2025, researchers Tom Davenport and Randy Bean outline ways in which AI and our data-driven culture will continue to shape the business landscape in the coming year. The information comes from a range of recent AI-focused research projects, including the 2025 AI & Data Leadership Executive Benchmark Survey, an annual survey of data, analytics, and AI executives conducted by Bean’s educational firm, Data & AI Leadership Exchange.
The five trends range from the promise of agentic AI to the struggle over which C-suite role should oversee data and AI responsibilities. At a glance, they reveal that:
Leaders will grapple with both the promise and hype around agentic AI. Agentic AI—which handles tasks independently—is on the rise, in the form of generative AI bots that can perform some content-creation tasks. But the authors say it will be a while before such tools can handle major tasks—like make a travel reservation or conduct a banking transaction.
The time has come to measure results from generative AI experiments. The authors say very few companies are carefully measuring productivity gains from AI projects—particularly when it comes to figuring out what their knowledge-based workers are doing with the freed-up time those projects provide. Doing so is vital to profiting from AI investments.
The reality about data-driven culture sets in. The authors found that 92% of survey respondents feel that cultural and change management challenges are the primary barriers to becoming data- and AI-driven—indicating that the shift to AI is about much more than just the technology.
Unstructured data is important again. The ability to apply Generative AI tools to manage unstructured data—such as text, images, and video—is putting a renewed focus on getting all that data into shape, which takes a whole lot of human effort. As the authors explain “organizations need to pick the best examples of each document type, tag or graph the content, and get it loaded into the system.” And many companies simply aren’t there yet.
Who should run data and AI? Expect continued struggle. Should these roles be concentrated on the business or tech side of the organization? Opinions differ, and as the roles themselves continue to evolve, the authors say companies should expect to continue to wrestle with responsibilities and reporting structures.
Shippers today are praising an 11th-hour contract agreement that has averted the threat of a strike by dockworkers at East and Gulf coast ports that could have frozen container imports and exports as soon as January 16.
The agreement came late last night between the International Longshoremen’s Association (ILA) representing some 45,000 workers and the United States Maritime Alliance (USMX) that includes the operators of port facilities up and down the coast.
Details of the new agreement on those issues have not yet been made public, but in the meantime, retailers and manufacturers are heaving sighs of relief that trade flows will continue.
“Providing certainty with a new contract and avoiding further disruptions is paramount to ensure retail goods arrive in a timely manner for consumers. The agreement will also pave the way for much-needed modernization efforts, which are essential for future growth at these ports and the overall resiliency of our nation’s supply chain,” Gold said.
The next step in the process is for both sides to ratify the tentative agreement, so negotiators have agreed to keep those details private in the meantime, according to identical statements released by the ILA and the USMX. In their joint statement, the groups called the six-year deal a “win-win,” saying: “This agreement protects current ILA jobs and establishes a framework for implementing technologies that will create more jobs while modernizing East and Gulf coasts ports – making them safer and more efficient, and creating the capacity they need to keep our supply chains strong. This is a win-win agreement that creates ILA jobs, supports American consumers and businesses, and keeps the American economy the key hub of the global marketplace.”
The breakthrough hints at broader supply chain trends, which will focus on the tension between operational efficiency and workforce job protection, not just at ports but across other sectors as well, according to a statement from Judah Levine, head of research at Freightos, a freight booking and payment platform. Port automation was the major sticking point leading up to this agreement, as the USMX pushed for technologies to make ports more efficient, while the ILA opposed automation or semi-automation that could threaten jobs.
"This is a six-year détente in the tech-versus-labor tug-of-war at U.S. ports," Levine said. “Automation remains a lightning rod—and likely one we’ll see in other industries—but this deal suggests a cautious path forward."
Editor's note: This story was revised on January 9 to include additional input from the ILA, USMX, and Freightos.
Logistics industry growth slowed in December due to a seasonal wind-down of inventory and following one of the busiest holiday shopping seasons on record, according to the latest Logistics Managers’ Index (LMI) report, released this week.
The monthly LMI was 57.3 in December, down more than a percentage point from November’s reading of 58.4. Despite the slowdown, economic activity across the industry continued to expand, as an LMI reading above 50 indicates growth and a reading below 50 indicates contraction.
The LMI researchers said the monthly conditions were largely due to seasonal drawdowns in inventory levels—and the associated costs of holding them—at the retail level. The LMI’s Inventory Levels index registered 50, falling from 56.1 in November. That reduction also affected warehousing capacity, which slowed but remained in expansion mode: The LMI’s warehousing capacity index fell 7 points to a reading of 61.6.
December’s results reflect a continued trend toward more typical industry growth patterns following recent years of volatility—and they point to a successful peak holiday season as well.
“Retailers were clearly correct in their bet to stock [up] on goods ahead of the holiday season,” the LMI researchers wrote in their monthly report. “Holiday sales from November until Christmas Eve were up 3.8% year-over-year according to Mastercard. This was largely driven by a 6.7% increase in e-commerce sales, although in-person spending was up 2.9% as well.”
And those results came during a compressed peak shopping cycle.
“The increase in spending came despite the shorter holiday season due to the late Thanksgiving,” the researchers also wrote, citing National Retail Federation (NRF) estimates that U.S. shoppers spent just short of a trillion dollars in November and December, making it the busiest holiday season of all time.
The LMI is a monthly survey of logistics managers from across the country. It tracks industry growth overall and across eight areas: inventory levels and costs; warehousing capacity, utilization, and prices; and transportation capacity, utilization, and prices. The report is released monthly by researchers from Arizona State University, Colorado State University, Rochester Institute of Technology, Rutgers University, and the University of Nevada, Reno, in conjunction with the Council of Supply Chain Management Professionals (CSCMP).
As U.S. small and medium-sized enterprises (SMEs) face an uncertain business landscape in 2025, a substantial majority (67%) expect positive growth in the new year compared to 2024, according to a survey from DHL.
However, the survey also showed that businesses could face a rocky road to reach that goal, as they navigate a complex environment of regulatory/policy shifts and global market volatility. Both those issues were cited as top challenges by 36% of respondents, followed by staffing/talent retention (11%) and digital threats and cyber attacks (2%).
Against that backdrop, SMEs said that the biggest opportunity for growth in 2025 lies in expanding into new markets (40%), followed by economic improvements (31%) and implementing new technologies (14%).
As the U.S. prepares for a broad shift in political leadership in Washington after a contentious election, the SMEs in DHL’s survey were likely split evenly on their opinion about the impact of regulatory and policy changes. A plurality of 40% were on the fence (uncertain, still evaluating), followed by 24% who believe regulatory changes could negatively impact growth, 20% who see these changes as having a positive impact, and 16% predicting no impact on growth at all.
That uncertainty also triggered a split when respondents were asked how they planned to adjust their strategy in 2025 in response to changes in the policy or regulatory landscape. The largest portion (38%) of SMEs said they remained uncertain or still evaluating, followed by 30% who will make minor adjustments, 19% will maintain their current approach, and 13% who were willing to significantly adjust their approach.