To its critics, Compliance, Safety, and Accountability 2010 (CSA 2010),
the Federal Motor Carrier Safety Administration's (FMCSA) ambitious effort to remove unsafe drivers from the roads, has skated on thin ice
throughout its four-year life. In the wake of a federal government study released this week raising concerns
about the program's methodology, the ice may be thinning some more.
On Monday, the Government Accountability Office (GAO), the investigative arm of Congress, issued
a 111-page report analyzing the program's effectiveness in measuring the safety fitness of the more than 500,000 truckers
operating on U.S. roads each year. On one level, the report gave a thumbs-up to the program, better known as CSA
2010, and a controversial system called Safety Measurement System (SMS),
which tries to identify high-risk truckers by gathering carrier performance data from accident investigations or roadside
inspections and then grading the carriers by calculating violation rates for those analyzed and comparing them to similar
carriers over a matrix of seven categories.
According to the GAO report, SMS has improved public safety by broadening the number of potentially high-risk truckers
subject to the agency's "intervention." This often involves the issuance of warning letters but can also take the form of
unannounced inspections of a carrier's facilities. In a period of five fiscal years ending with fiscal 2012, FMCSA more than
doubled its number of annual interventions, GAO noted.
However, the report said the flaws in the system's methodology make it difficult for FMCSA to reliably assess the
safety risks of most carriers. GAO said that in order for SMS to effectively identify carriers most likely to be involved
in accidents, the violations that the agency uses to calculate SMS scores should have a "strong predictive relationship"
with crashes. But the federal regulations used to compute SMS scores are not violated often enough to strongly associate
them with the crash risk of individual carriers, according to GAO.
The report also found that most truckers lack sufficient safety data to ensure that their performance can be reliably
compared to other carriers. About 95 percent of the nation's fleets operate less than 20 vehicles, and FMCSA lacks the
funding to inspect such a broad universe frequently enough to collect even the minimum amount of data to generate a reliable
SMS score. The grading system is the agency's way of squeezing the most inspection productivity from scarce resources. Critics
allege this "grading on the curve" approach lumps together high-risk and low-risk carriers, making otherwise fit carriers guilty
by association and casting a cloud over the efficacy of the program.
The report urged FMCSA to revise its SMS methodology to better reflect the limitations it has in gathering safety information
and for using it to compare carrier performance. Those limitations should also be taken into account when FMCSA determines a
carrier's fitness to operate, the report said. GAO said the Department of Transportation, the FMCSA's umbrella agency, agreed
to consider the recommendations.
The GAO report was requested by the House Transportation & Infrastructure Committee. Failing to take any steps in response to
the findings would be tantamount to FMCSA, in the words of an individual close to the issue, "thumbing its nose" at the committee.
FMCSA plans to use CSA data when it opens a safety fitness rulemaking scheduled for later in 2014. In addition, it publishes
the SMS scores on its website. Neither the use of CSA in a rulemaking or the public disclosure of SMS scores sits well with
truckers, brokers, or shippers. For example, by making scores publicly available FMCSA invites erroneous carrier-selection
judgments based on inaccurate data, they argued. This, in turn, exposes shippers and brokers to significant liability risk
in the event of a crash-related fatality or injury if a plaintiffs' lawyer argues they chose a carrier that they thought
was in good safety stead but actually wasn't, or that they declined to rely on CSA data that showed a history of one or
two safety infractions, they said.
The best near-term remedy is "removing the scores from public view," said Dave Osiecki, executive vice president and chief
of national advocacy for the American Trucking Associations (ATA), a trade group of large carriers. The ATA has long supported
CSA's objectives but, over the years, has grown increasingly uncomfortable with the validity of the process. The association
said the GAO report confirms that the SMS scores don't present an accurate assessment of the safety of many truckers. The group
urged FMCSA to make immediate changes to the program.
In a statement on its website,
FMCSA said the GAO report shows that the SMS program has been more effective in identifying carriers for "targeted enforcement"
than the old safety measurement program, known as "SafeStat," which was replaced in 2010. According to the agency, researchers
analyzed the links between historical safety data and future crash involvement by taking two years of pre-SMS safety information
for a subset of carriers, running it through the SMS algorithms, and then following those companies' crash records for eighteen
months. The results showed that the companies that SMS would have identified for intervention had a future crash rate of twice
the national average, according to FMCSA.
In addition, 79 percent of the carriers that SMS would have ranked as high risk in at least one of the seven categories had
higher future crash rates compared to those the system would not have identified, according to the FMCSA statement.
Editor's note: An earlier version of this article incorrectly stated that FMCSA's intervention could take the form of announced inspections instead of unannounced inspections.
The “series B” funding round was financed by an unnamed “strategic customer” as well as Teradyne Robotics Ventures, Toyota Ventures, Ranpak, Third Kind Venture Capital, One Madison Group, Hyperplane, Catapult Ventures, and others.
The fresh backing comes as Massachusetts-based Pickle reported a spate of third quarter orders, saying that six customers placed orders for over 30 production robots to deploy in the first half of 2025. The new orders include pilot conversions, existing customer expansions, and new customer adoption.
“Pickle is hitting its strides delivering innovation, development, commercial traction, and customer satisfaction. The company is building groundbreaking technology while executing on essential recurring parts of a successful business like field service and manufacturing management,” Omar Asali, Pickle board member and CEO of investor Ranpak, said in a release.
According to Pickle, its truck-unloading robot applies “Physical AI” technology to one of the most labor-intensive, physically demanding, and highest turnover work areas in logistics operations. The platform combines a powerful vision system with generative AI foundation models trained on millions of data points from real logistics and warehouse operations that enable Pickle’s robotic hardware platform to perform physical work at human-scale or better, the company says.
Bloomington, Indiana-based FTR said its Trucking Conditions Index declined in September to -2.47 from -1.39 in August as weakness in the principal freight dynamics – freight rates, utilization, and volume – offset lower fuel costs and slightly less unfavorable financing costs.
Those negative numbers are nothing new—the TCI has been positive only twice – in May and June of this year – since April 2022, but the group’s current forecast still envisions consistently positive readings through at least a two-year forecast horizon.
“Aside from a near-term boost mostly related to falling diesel prices, we have not changed our Trucking Conditions Index forecast significantly in the wake of the election,” Avery Vise, FTR’s vice president of trucking, said in a release. “The outlook continues to be more favorable for carriers than what they have experienced for well over two years. Our analysis indicates gradual but steadily rising capacity utilization leading to stronger freight rates in 2025.”
But FTR said its forecast remains unchanged. “Just like everyone else, we’ll be watching closely to see exactly what trade and other economic policies are implemented and over what time frame. Some freight disruptions are likely due to tariffs and other factors, but it is not yet clear that those actions will do more than shift the timing of activity,” Vise said.
The TCI tracks the changes representing five major conditions in the U.S. truck market: freight volumes, freight rates, fleet capacity, fuel prices, and financing costs. Combined into a single index indicating the industry’s overall health, a positive score represents good, optimistic conditions while a negative score shows the inverse.
Specifically, the new global average robot density has reached a record 162 units per 10,000 employees in 2023, which is more than double the mark of 74 units measured seven years ago.
Broken into geographical regions, the European Union has a robot density of 219 units per 10,000 employees, an increase of 5.2%, with Germany, Sweden, Denmark and Slovenia in the global top ten. Next, North America’s robot density is 197 units per 10,000 employees – up 4.2%. And Asia has a robot density of 182 units per 10,000 persons employed in manufacturing - an increase of 7.6%. The economies of Korea, Singapore, mainland China and Japan are among the top ten most automated countries.
Broken into individual countries, the U.S. ranked in 10th place in 2023, with a robot density of 295 units. Higher up on the list, the top five are:
The Republic of Korea, with 1,012 robot units, showing a 5% increase on average each year since 2018 thanks to its strong electronics and automotive industries.
Singapore had 770 robot units, in part because it is a small country with a very low number of employees in the manufacturing industry, so it can reach a high robot density with a relatively small operational stock.
China took third place in 2023, surpassing Germany and Japan with a mark of 470 robot units as the nation has managed to double its robot density within four years.
Germany ranks fourth with 429 robot units for a 5% CAGR since 2018.
Japan is in fifth place with 419 robot units, showing growth of 7% on average each year from 2018 to 2023.
Progress in generative AI (GenAI) is poised to impact business procurement processes through advancements in three areas—agentic reasoning, multimodality, and AI agents—according to Gartner Inc.
Those functions will redefine how procurement operates and significantly impact the agendas of chief procurement officers (CPOs). And 72% of procurement leaders are already prioritizing the integration of GenAI into their strategies, thus highlighting the recognition of its potential to drive significant improvements in efficiency and effectiveness, Gartner found in a survey conducted in July, 2024, with 258 global respondents.
Gartner defined the new functions as follows:
Agentic reasoning in GenAI allows for advanced decision-making processes that mimic human-like cognition. This capability will enable procurement functions to leverage GenAI to analyze complex scenarios and make informed decisions with greater accuracy and speed.
Multimodality refers to the ability of GenAI to process and integrate multiple forms of data, such as text, images, and audio. This will make GenAI more intuitively consumable to users and enhance procurement's ability to gather and analyze diverse information sources, leading to more comprehensive insights and better-informed strategies.
AI agents are autonomous systems that can perform tasks and make decisions on behalf of human operators. In procurement, these agents will automate procurement tasks and activities, freeing up human resources to focus on strategic initiatives, complex problem-solving and edge cases.
As CPOs look to maximize the value of GenAI in procurement, the study recommended three starting points: double down on data governance, develop and incorporate privacy standards into contracts, and increase procurement thresholds.
“These advancements will usher procurement into an era where the distance between ideas, insights, and actions will shorten rapidly,” Ryan Polk, senior director analyst in Gartner’s Supply Chain practice, said in a release. "Procurement leaders who build their foundation now through a focus on data quality, privacy and risk management have the potential to reap new levels of productivity and strategic value from the technology."
Businesses are cautiously optimistic as peak holiday shipping season draws near, with many anticipating year-over-year sales increases as they continue to battle challenging supply chain conditions.
That’s according to the DHL 2024 Peak Season Shipping Survey, released today by express shipping service provider DHL Express U.S. The company surveyed small and medium-sized enterprises (SMEs) to gauge their holiday business outlook compared to last year and found that a mix of optimism and “strategic caution” prevail ahead of this year’s peak.
Nearly half (48%) of the SMEs surveyed said they expect higher holiday sales compared to 2023, while 44% said they expect sales to remain on par with last year, and just 8% said they foresee a decline. Respondents said the main challenges to hitting those goals are supply chain problems (35%), inflation and fluctuating consumer demand (34%), staffing (16%), and inventory challenges (14%).
But respondents said they have strategies in place to tackle those issues. Many said they began preparing for holiday season earlier this year—with 45% saying they started planning in Q2 or earlier, up from 39% last year. Other strategies include expanding into international markets (35%) and leveraging holiday discounts (32%).
Sixty percent of respondents said they will prioritize personalized customer service as a way to enhance customer interactions and loyalty this year. Still others said they will invest in enhanced web and mobile experiences (23%) and eco-friendly practices (13%) to draw customers this holiday season.