Mark Solomon joined DC VELOCITY as senior editor in August 2008, and was promoted to his current position on January 1, 2015. He has spent more than 30 years in the transportation, logistics and supply chain management fields as a journalist and public relations professional. From 1989 to 1994, he worked in Washington as a reporter for the Journal of Commerce, covering the aviation and trucking industries, the Department of Transportation, Congress and the U.S. Supreme Court. Prior to that, he worked for Traffic World for seven years in a similar role. From 1994 to 2008, Mr. Solomon ran Media-Based Solutions, a public relations firm based in Atlanta. He graduated in 1978 with a B.A. in journalism from The American University in Washington, D.C.
The federal government's new rules governing a commercial truck driver's hours of service (HOS)
has reduced median driver wages by between 3.2 and 5.6 percent by cutting the number of hours in a
driver's workweek, according to a survey by the National Transportation Institute (NTI), a Kansas
City-based consultancy.
The survey, to be released later this month, canvassed 412 trucking firms. Specific wage reductions
will depend on the nature of the job and the types of services that drivers perform, according to Gordon
Klemp, founder and president of NTI.
NTI estimates align closely with projections by Cameron Holzer, president of CRST Expedited, which announced
earlier this month a $10 million wage increase over the next 12 months covering about 4,000 drivers. The increases,
which take effect tomorrow, are the largest in the Cedar Rapids, Ia.-based truckload transportation and logistics carrier's
58-year history. CRST Expedited is the largest unit of the $1.3 billion concern CRST International.
Holzer said the increases are aimed in part at offsetting the roughly 5-percent wage hit its drivers have taken as
a result of HOS compliance. Holzer wouldn't comment on driver wages at his company. It is believed that base wages for
truckload drivers range between $48,000 and $55,000 a year.
The hours-of-service rules were written in December 2011 and enforced 18 months later. The rules reduce a driver's
seven-day workweek by 15 percent to 70 hours from 82 hours. For the first time ever, drivers have limits placed on their
traditional 34-hour minimum restart period, requiring it to occur once every seven days and to include two rest periods
between 1 a.m. and 5 a.m. over two consecutive days. The 2011 rule bars truckers from driving more than eight hours without
first taking at least a 30-minute break. The rule left unchanged language allowing drivers to operate 11 consecutive hours
behind the wheel; safety advocates had hoped the agency would reduce it to 10 hours.
The rules were the subject of a fierce legal battle pitting the Federal Motor Carrier Safety Administration (FMCSA), which
wrote and enforced the rules, against the unlikely alliance of safety groups and the American Trucking Associations (ATA).
However, in early August a federal appeals court in Washington, D.C., let stand virtually all of the FMCSA rules, effectively
ending the legal fight.
To accommodate the rules, CRST Expedited uses two-driver "sleeper" teams that operate dry van services over a median length of
haul of 1,400 miles. A typical sleeper team can make a 1,000 to 1,200-mile run in a 24-hour period while still meeting HOS
guidelines, according to Charles W. Clowdis Jr., managing director-transportation for consultancy IHS Global Insight.
EXPEDITED VS. NONEXPEDITED
Expedited shipments are time-sensitive in nature and can command as much as a 50-percent rate premium over shipments not needing
rush deliveries, according to Clowdis. Shippers are willing to pay more for urgent, time-definite deliveries, and CRST Expedited
will be able to embed the higher labor costs in its rates, Clowdis said. Holzer said customers understand CRST Expedited's
position and are willing to tolerate higher rates. Perhaps not surprisingly, Holzer said the wage increases would not apply
to drivers working for CRST's nonexpedited operation.
Holzer said the increases are also designed to retain CRST Expedited's existing drivers and to add about 200 new drivers to its
fleet. CRST Expedited is experiencing driver shortages in California, the Midwest, and Texas, Holzer said. "We will hire from most
any region at this time," he said in an e-mail.
Wage increases will continue beyond this year, and top performers can see their wages rise well above the median per-driver
rate, Holzer added.
OVERDUE FOR RATE INCREASE?
The last time industrywide driver wages rose appreciably was in 2004 and 2005 when they increased by about 20 percent over
the two years, according to Noel Perry, a principal for Transport Fundamentals, a consultancy. The gains were fueled by a
tight market for drivers and by an economic boomlet propelled by what was in retrospect a pyrrhic rise in housing-related
activity. A freight recession which began in 2006, the collapse of the housing market, and the financial crisis and subsequent
recession forced drivers to effectively give back half of those gains, Perry said.
Perry, who for several years has forecast an acute driver shortage by the middle of the decade, said the market is overdue
for a sustained upward spike in rates as a result. Besides a reduced labor pool, freight demand is "moderately positive," Perry
said. In addition, fleet operators have been unusually reluctant in the past few years to push through wage increases, he said.
Carrier executives burned by the downturn have focused more on controlling costs rather than on adding capacity or boosting the
revenue line with price hikes, according to Perry.
A quarterly carrier survey issued last week by consultancy Transport Capital Partners found that conservative habits die hard.
The number of carriers expecting capacity additions of less than 5 percent has risen to 45 percent today from 22 percent in
February 2011. The number of respondents that expected to increase capacity fell to between 6 and 10 percent today from 25
percent in February 2011, according to the survey.
Part of that reluctance may be due to a change in shipper views of end demand. A quarterly survey of shippers from investment
firm Morgan Stanley & Co. found that 45 percent plan to reduce inventory over the next six months. In June, the last time shippers
were polled, the figure stood at 39 percent. About 19 percent of respondents said they plan to boost inventories, up from 17
percent in the June survey. The firm said the decline in shipment activity correlates with shippers' projections that capacity
will loosen among all transport modes.
But even if capacity eases, will that be enough to offset the scarcity of labor? Klemp of NTI said the pool of qualified
drivers remains very shallow and few new drivers are entering the trade. The situation is so critical that recruiting managers
are making "exceptions" to their base driver qualifications criteria just to put drivers in the seats, he said. The anecdotal
evidence is supported by NTI's survey results that show a decline in the minimum experience levels of driver candidates, Klemp
said.
The difficulty in retaining truckload drivers is exacerbating the problem. The ATA said last week that the annualized turnover
rate at large truckload fleets—defined as carriers with more than $30 million in annual revenue—rose to 99 percent in
the second quarter, up two percentage points from first quarter numbers. This pushed the turnover rate to its highest point since
the third quarter of 2012 and just above the annual rate of 98 percent in 2012, ATA said. Klemp expects the third-quarter turnover
rate to hit 100 percent.
Rates will need to head higher as fleets pay more to retain good drivers in a tightening market, Bob Costello, ATA's chief
economist, said in a statement. Klemp added that perhaps never before in trucking's long history has driver retention strategy
been as important as it is today.
Supply chains are poised for accelerated adoption of mobile robots and drones as those technologies mature and companies focus on implementing artificial intelligence (AI) and automation across their logistics operations.
That’s according to data from Gartner’s Hype Cycle for Mobile Robots and Drones, released this week. The report shows that several mobile robotics technologies will mature over the next two to five years, and also identifies breakthrough and rising technologies set to have an impact further out.
Gartner’s Hype Cycle is a graphical depiction of a common pattern that arises with each new technology or innovation through five phases of maturity and adoption. Chief supply chain officers can use the research to find robotic solutions that meet their needs, according to Gartner.
Gartner, Inc.
The mobile robotic technologies set to mature over the next two to five years are: collaborative in-aisle picking robots, light-cargo delivery robots, autonomous mobile robots (AMRs) for transport, mobile robotic goods-to-person systems, and robotic cube storage systems.
“As organizations look to further improve logistic operations, support automation and augment humans in various jobs, supply chain leaders have turned to mobile robots to support their strategy,” Dwight Klappich, VP analyst and Gartner fellow with the Gartner Supply Chain practice, said in a statement announcing the findings. “Mobile robots are continuing to evolve, becoming more powerful and practical, thus paving the way for continued technology innovation.”
Technologies that are on the rise include autonomous data collection and inspection technologies, which are expected to deliver benefits over the next five to 10 years. These include solutions like indoor-flying drones, which utilize AI-enabled vision or RFID to help with time-consuming inventory management, inspection, and surveillance tasks. The technology can also alleviate safety concerns that arise in warehouses, such as workers counting inventory in hard-to-reach places.
“Automating labor-intensive tasks can provide notable benefits,” Klappich said. “With AI capabilities increasingly embedded in mobile robots and drones, the potential to function unaided and adapt to environments will make it possible to support a growing number of use cases.”
Humanoid robots—which resemble the human body in shape—are among the technologies in the breakthrough stage, meaning that they are expected to have a transformational effect on supply chains, but their mainstream adoption could take 10 years or more.
“For supply chains with high-volume and predictable processes, humanoid robots have the potential to enhance or supplement the supply chain workforce,” Klappich also said. “However, while the pace of innovation is encouraging, the industry is years away from general-purpose humanoid robots being used in more complex retail and industrial environments.”
An eight-year veteran of the Georgia company, Hakala will begin his new role on January 1, when the current CEO, Tero Peltomäki, will retire after a long and noteworthy career, continuing as a member of the board of directors, Cimcorp said.
According to Hakala, automation is an inevitable course in Cimcorp’s core sectors, and the company’s end-to-end capabilities will be crucial for clients’ success. In the past, both the tire and grocery retail industries have automated individual machines and parts of their operations. In recent years, automation has spread throughout the facilities, as companies want to be able to see their entire operation with one look, utilize analytics, optimize processes, and lead with data.
“Cimcorp has always grown by starting small in the new business segments. We’ve created one solution first, and as we’ve gained more knowledge of our clients’ challenges, we have been able to expand,” Hakala said in a release. “In every phase, we aim to bring our experience to the table and even challenge the client’s initial perspective. We are interested in what our client does and how it could be done better and more efficiently.”
Although many shoppers will
return to physical stores this holiday season, online shopping remains a driving force behind peak-season shipping challenges, especially when it comes to the last mile. Consumers still want fast, free shipping if they can get it—without any delays or disruptions to their holiday deliveries.
One disruptor that gets a lot of headlines this time of year is package theft—committed by so-called “porch pirates.” These are thieves who snatch parcels from front stairs, side porches, and driveways in neighborhoods across the country. The problem adds up to billions of dollars in stolen merchandise each year—not to mention headaches for shippers, parcel delivery companies, and, of course, consumers.
Given the scope of the problem, it’s no wonder online shoppers are worried about it—especially during holiday season. In its annual report on package theft trends, released in October, the
security-focused research and product review firm Security.org found that:
17% of Americans had a package stolen in the past three months, with the typical stolen parcel worth about $50. Some 44% said they’d had a package taken at some point in their life.
Package thieves poached more than $8 billion in merchandise over the past year.
18% of adults said they’d had a package stolen that contained a gift for someone else.
Ahead of the holiday season, 88% of adults said they were worried about theft of online purchases, with more than a quarter saying they were “extremely” or “very” concerned.
But it doesn’t have to be that way. There are some low-tech steps consumers can take to help guard against porch piracy along with some high-tech logistics-focused innovations in the pipeline that can protect deliveries in the last mile. First, some common-sense advice on avoiding package theft from the Security.org research:
Install a doorbell camera, which is a relatively low-cost deterrent.
Bring packages inside promptly or arrange to have them delivered to a secure location if no one will be at home.
Consider using click-and-collect options when possible.
If the retailer allows you to specify delivery-time windows, consider doing so to avoid having packages sit outside for extended periods.
These steps may sound basic, but they are by no means a given: Fewer than half of Americans consider the timing of deliveries, less than a third have a doorbell camera, and nearly one-fifth take no precautions to prevent package theft, according to the research.
Tech vendors are stepping up to help. One example is
Arrive AI, which develops smart mailboxes for last-mile delivery and pickup. The company says its Mailbox-as-a-Service (MaaS) platform will revolutionize the last mile by building a network of parcel-storage boxes that can be accessed by people, drones, or robots. In a nutshell: Packages are placed into a weatherproof box via drone, robot, driverless carrier, or traditional delivery method—and no one other than the rightful owner can access it.
Although the platform is still in development, the company already offers solutions for business clients looking to secure high-value deliveries and sensitive shipments. The health-care industry is one example: Arrive AI offers secure drone delivery of medical supplies, prescriptions, lab samples, and the like to hospitals and other health-care facilities. The platform provides real-time tracking, chain-of-custody controls, and theft-prevention features. Arrive is conducting short-term deployments between logistics companies and health-care partners now, according to a company spokesperson.
The MaaS solution has a pretty high cool factor. And the common-sense best practices just seem like solid advice. Maybe combining both is the key to a more secure last mile—during peak shipping season and throughout the year as well.
The Boston-based enterprise software vendor Board has acquired the California company Prevedere, a provider of predictive planning technology, saying the move will integrate internal performance metrics with external economic intelligence.
According to Board, the combined technologies will integrate millions of external data points—ranging from macroeconomic indicators to AI-driven predictive models—to help companies build predictive models for critical planning needs, cutting costs by reducing inventory excess and optimizing logistics in response to global trade dynamics.
That is particularly valuable in today’s rapidly changing markets, where companies face evolving customer preferences and economic shifts, the company said. “Our customers spend significant time analyzing internal data but often lack visibility into how external factors might impact their planning,” Jeff Casale, CEO of Board, said in a release. “By integrating Prevedere, we eliminate those blind spots, equipping executives with a complete view of their operating environment. This empowers them to respond dynamically to market changes and make informed decisions that drive competitive advantage.”
Material handling automation provider Vecna Robotics today named Karl Iagnemma as its new CEO and announced $14.5 million in additional funding from existing investors, the Waltham, Massachusetts firm said.
The fresh funding is earmarked to accelerate technology and product enhancements to address the automation needs of operators in automotive, general manufacturing, and high-volume warehousing.
Iagnemma comes to the company after roles as an MIT researcher and inventor, and with leadership titles including co-founder and CEO of autonomous vehicle technology company nuTonomy. The tier 1 supplier Aptiv acquired Aptiv in 2017 for $450 million, and named Iagnemma as founding CEO of Motional, its $4 billion robotaxi joint venture with automaker Hyundai Motor Group.
“Automation in logistics today is similar to the current state of robotaxis, in that there is a massive market opportunity but little market penetration,” Iagnemma said in a release. “I join Vecna Robotics at an inflection point in the material handling market, where operators are poised to adopt automation at scale. Vecna is uniquely positioned to shape the market with state-of-the-art technology and products that are easy to purchase, deploy, and operate reliably across many different workflows.”