Mark Solomon joined DC VELOCITY as senior editor in August 2008, and was promoted to his current position on January 1, 2015. He has spent more than 30 years in the transportation, logistics and supply chain management fields as a journalist and public relations professional. From 1989 to 1994, he worked in Washington as a reporter for the Journal of Commerce, covering the aviation and trucking industries, the Department of Transportation, Congress and the U.S. Supreme Court. Prior to that, he worked for Traffic World for seven years in a similar role. From 1994 to 2008, Mr. Solomon ran Media-Based Solutions, a public relations firm based in Atlanta. He graduated in 1978 with a B.A. in journalism from The American University in Washington, D.C.
Cargo theft has traditionally been a local and low-tech affair. Typically thieves snatch a
product-laden trailer from a yard and then fence the stolen goods. The criminals are often tipped
off by a disgruntled or terminated employee looking for a quick payday—or are employees themselves.
On-the-road hijackings, long the stuff of organized crime lore, are actually a rarity.
Yard heists are still the leading type of theft. But in recent years, they have been joined by two new strains:
fictitious and fraudulent pickups. Both involve a level of technological acumen generally not required to ply the
trade the old-fashioned way. Both can have an international component to them with counterfeit but lifelike commercial
driver licenses created online as far away as China. And they are increasingly the modus operandi of tech-savvy criminals
who find this approach less risky than traditional theft.
The two terms are often used interchangeably. But there is a key distinction: Fictitious pickups involve goods
pilfered using fake identifications and sham businesses set up to divert and steal cargo. Fraudulent pickups are
typically defined as the taking of funds instead of cargo; an example would be the theft of cash advances used for such
essential expenditures as diesel fuel.
However they are sliced, both constitute fraud. As far as fictitious pickups are concerned, the practice
is becoming more commonplace. A study
by two security groups, CargoNet and the Cargo Security Alliance, found
that 51 fictitious pickups were reported nationwide through August, equal to 8 percent of the 605 total thefts
reported through the first eight months. For all of 2012, fictitious pickups accounted for 74 reported thefts
nationwide, or 6 percent of the total reported number of 1,195 reported thefts. In 2011, that figure was 5 percent.
The data represents thefts reported to CargoNet, an organization formed by Verisk Analytics, a Jersey City,
N.J.-based risk assessment concern, and the nonprofit National Insurance Crime Bureau. CargoNet was created to
help reduce theft and increase recovery efforts by allowing victims, their business partners, and law enforcement
to share information about crimes.
Because victims are reluctant to publicize incidents of fictitious pickups or cargo theft in general for fear they might
reflect badly on their security programs, crimes often go underreported, according to the report's authors, Walt Beadling,
managing partner of Cargo Security Alliance, and Keith Lewis, vice president of operations at CargoNet.
According to the report, more than half of the fictitious pickups so far this year have occurred on Thursdays and Fridays.
This isn't surprising, the authors contend, because those are the days that shippers are heavily pressured to rush cargo out
the door to meet delivery deadlines and may not be focused on who is picking up the goods.
California, long a popular state for cargo theft given its size and proximity to international border crossings, is home
to nearly 60 percent of all fictitious pickup incidents reported so far in 2013. That is more than the next nine states
combined, the report said. There were 35 loads stolen in California as a result of fictitious pickups during 2012, down
from 51 loads in 2011, according to data from the California Highway Patrol's (CHP) Cargo Theft Interdiction Program.
However, the decline was offset by increased activity in states like Texas and Nebraska, where a number of arrests
involved alleged perpetrators holding California residency, CHP said. For the first nine months of 2013, 45 loads were
reported stolen in the state, reflecting a pickup in activity from the prior year, the CHP data show.
The loads reported stolen in California through fraudulent activity accounted for 10 percent of all reported stolen loads
last year, the data show. From 2010 to 2011, the number of loads reported stolen due to fraud increased tenfold, according to
the CHP data.
As they were in 2012, food and beverage items have been the most popular commodities targeted both for fictitious pickups
and for overall cargo theft this year, according to the Cargo Security Alliance/CargoNet study. The value of stolen loads in
general averages about $150,000 per load, according to Beadling. He doesn't have hard numbers on the value of goods snatched
in a fictitious pickup.
NEW ERA, NEW RULES
A decade ago, such new-age forms of cargo theft were nonexistent. There was little need for identity verification because
transactions were based on long-standing relationships and contracts were signed in face-to-face meetings, the report said.
Fraud-based theft emerged with the advent of digital processes that spawned new techniques of faceless chicanery. Digitization
enabled thieves to expand their own unique supply chains, putting cohorts in offshore markets to work creating digital versions of
CDLs that eerily resemble the real thing, Beadling contends.
Today, it is relatively easy and inexpensive to create a dummy company by using prepaid cell phones and credit cards that
eliminate any way to trace identities or payment history. Obtaining a P.O. Box and a federal tax I.D. number is equally easy,
according to the report. Sham companies can register with the U.S. Department of Transportation, obtain interstate operating
authority, and get liability insurance online, the report said. Rented or stolen rigs can easily be masked by bogus placards,
and drivers are able to obtain fake uniforms.
Once equipped, the thieves hit the Internet load boards, find an unsuspecting broker with a load to tender, and get busy. Late
Friday afternoon pickups are preferred because shippers are particularly anxious by that time to move product, according to the
report. The fake drivers tender their paperwork, take the load, and then depart. After one or two perfunctory phone calls to the
shipper or broker to notify them they are "en route," the thieves are gone for good.
Many crooks are former employees of trucking and logistics companies, the study found. In one case, a recently terminated
driver absconded with a customer's load by arriving in advance of the former employer's assigned driver, the report said.
The bad guys' task is made easier by trusting brokers who will "readily turn over a trailer with $1 million of tablet computers
to someone they've never met," the authors wrote.
The report augments its findings with two illustrations so laughable that only an imbecile on the loading dock could miss them.
One shows a rig with a placard that misspells the word "trucking." The other is an image of a falsified CDL with photos of two
people on it.
The report suggests shippers employ several common-sense remedies. These include subscribing to services that issue daily
reports of fictitious pickups in a specific area or region; communicating frequently with all supply chain partners; insisting
that carriers follow all security guidelines and, if noncompliant, assume responsibility for the full value of lost or stolen
cargo; vetting carriers and drivers by performing various background checks; and investing in monitoring tools to ensure an
unbroken chain of custody.
In the case of driver vetting—perhaps the most crucial part of the process because it is the last time the shipper
sees the cargo—shippers should require at least two forms of identification, the authors said. One overlooked form of
identity verification is a driver's government-issued medical examiner's certificate, they said. "All drivers are required to
have one, but no one thinks of asking for it," they wrote.
It’s getting a little easier to find warehouse space in the U.S., as the frantic construction pace of recent years declined to pre-pandemic levels in the fourth quarter of 2024, in line with rising vacancies, according to a report from real estate firm Colliers.
Those trends played out as the gap between new building supply and tenants’ demand narrowed during 2024, the firm said in its “U.S. Industrial Market Outlook Report / Q4 2024.” By the numbers, developers delivered 400 million square feet for the year, 34% below the record 607 million square feet completed in 2023. And net absorption, a key measure of demand, declined by 27%, to 168 million square feet.
Consequently, the U.S. industrial vacancy rate rose by 126 basis points, to 6.8%, as construction activity normalized at year-end to pre-pandemic levels of below 300 million square feet. With supply and demand nearing equilibrium in 2025, the vacancy rate is expected to peak at around 7% before starting to fall again.
Thanks to those market conditions, renters of warehouse space should begin to see some relief from the steep rent hikes they’re seen in recent years. According to Colliers, rent growth decelerated in 2024 after nine consecutive quarters of year-over-year increases surpassing 10%. Average warehouse and distribution rents rose by 5% to $10.12/SF triple net, and rents in some markets actually declined following a period of unprecedented growth when increases often exceeded 25% year-over-year. As the market adjusts, rents are projected to stabilize in 2025, rising between 2% and 5%, in line with historical averages.
In 2024, there were 125 new occupancies of 500,000 square feet or more, led by third-party logistics (3PL) providers, followed by manufacturing companies. Demand peaked in the fourth quarter at 53 million square feet, while the first quarter had the lowest activity at 28 million square feet — the lowest quarterly tally since 2012.
In its economic outlook for the future, Colliers said the U.S. economy remains strong by most measures; with low unemployment, consumer spending surpassing expectations, positive GDP growth, and signs of improvement in manufacturing. However businesses still face challenges including persistent inflation, the lowest hiring rate since 2010, and uncertainties surrounding tariffs, migration, and policies introduced by the new Trump Administration.
Both shippers and carriers feel growing urgency for the logistics industry to agree on a common standard for key performance indicators (KPIs), as the sector’s benchmarks have continued to evolve since the COVID-19 pandemic, according to research from freight brokerage RXO.
The feeling is nearly universal, with 87% of shippers and 90% of carriers agreeing that there should be set KPI industry standards, up from 78% and 74% respectively in 2022, according to results from “The Logistics Professional’s Guide to KPIs,” an RXO research study conducted in collaboration with third-party research firm Qualtrics.
"Managing supply chain data is incredibly important, but it’s not easy. What technology to use, which metrics to track, where to set benchmarks, how to leverage data to drive action – modern logistics professionals grapple with all these challenges,” Ben Steffes, VP of Solutions & Strategy at RXO, said in a release.
Additional results from the survey showed that shippers are more data-driven than they were in the past; 86% of shippers reference their logistics KPIs at least weekly (up from 79% in 2022), and 45% of shippers reference them daily (up from 32% in 2022).
Despite that sharpened focus, performance benchmarks have become slightly more lenient, the survey showed. Industry performance standards for core transportation KPIs—such as on-time performance, payables, and tender acceptance—are generally consistent with 2022, but the underlying data shows a tendency to be a bit more forgiving, RXO said.
One solution is to be a shipper-of-choice for your chosen carriers. That strategy can enable better rates and more capacity, as RXO found 95% of carriers said inefficient shipping practices impact the rates they give to shippers, and 99% of carriers take a shipper’s KPI expectations into account before agreeing to move a shipment.
“KPIs are essential for effective supply chain management and continuous improvement, and they’re always evolving,” Steffes said. “Shifts in consumer demand and an influx of technology are driving this change, in combination with the dynamic and fragmented nature of the freight market. To optimize performance, businesses need consistent measurement and reporting. We released this study to help shippers and carriers benchmark their standards against how their peers approach KPIs today.”
Supply chain technology firm Manhattan Associates, which is known for its “tier one” warehouse, transportation, and labor management software products, says that CEO Eddie Capel will retire tomorrow after 25 total years at the California company, including 12 as its top executive.
Capel originally joined Manhattan in 2000, and, after serving in various operations and technology roles, became its chief operating officer (COO) in 2011 and its president and CEO in 2013.
He will continue to serve Manhattan in the role of Executive Vice-Chairman of the Board, assisting with the CEO transition and special projects. Capel will be succeeded in the corner officer by Eric Clark, who has been serving as CEO of NTT Data North America, the U.S. arm of the Japan-based tech services firm.
Texas-based NTT Data North America says its services include business and technology consulting, data and artificial intelligence, and industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity.
Clark comes to his new role after joining NTT in 2018 and becoming CEO in 2022. Earlier in his career, he had held senior leadership positions with ServiceNow, Dell, Hewlett Packard Enterprise, Arthur Andersen Business Consulting, Ernst & Young and Bank of America.
“This is an ideal time for a CEO transition,” Capel said in a release. “Our company is in an exceptionally strong position strategically, competitively, operationally and financially. I want to thank our management team and our entire workforce, which is second to none, for their hard work and dedication to our mission of advancing global commerce through advanced technology. I look forward to working closely with Eric and continuing to contribute to our product vision, interacting with our customers and partners, and ensuring the growth and success of Manhattan Associates.”
The Japanese logistics company SG Holdings today announced its acquisition of Morrison Express, a Taipei, Taiwan-based global freight forwarding and logistics service provider specializing in semiconductor and high-tech logistics.
The deal will “significantly” expand SG’s Asian market presence and strengthen its position in specialized logistics services, the Kyoto-based company said.
According to SG, there is minimal overlap between the two firms, as Morrison Express’ strength in air freight and high-tech verticals in its freight forwarding business will be complementary with SG’s freight forwarding arm, EFL Global, which focuses on ocean freight forwarding and commercial verticals like apparel and daily sundries.
In addition, the combined entity offers an expanded geographic reach, which will support closer proximity to customers and ensure more responsive support and service delivery. SG said its customers will benefit from end-to-end supply chain solutions spanning air, ocean, rail, and road freight, complemented by tailored solutions that leverage Morrison's strong supplier and partner relationships in the technology sector.
The growth of electric vehicles (EVs) is likely to stagnate in 2025 due to headwinds created by uncertainty about the future of federal EV incentives, possible tariffs on both EV and gasoline-powered vehicles, relaxed federal emissions and mileage standards, and ongoing challenges with the public charging network, according to a report from J.D. Power.
Specifically, J.D. Power projects that total EV retail share will hold steady in 2025 at 9.1% of the market, or 1.2 million vehicles sold. Longer term, the new forecast calls for the EV market to reach 26% retail share by 2030, which is approximately half of the market share the Biden administration targeted in its climate agenda.
A major reason for that flat result will be the Trump Administration’s intention to end the $7,500 federal Clean Vehicle Tax Credit, which has played a major role in incentivizing current EV owners to purchase or lease an EV, J.D. Power says.
Even as EV manufacturers and consumers adjust to those new dynamics, the electric car market will continue to change under their feet. Whereas the early days of the EV market were defined by premium segment vehicles, that growth trend has now shifted to the mass market segment where franchise EV sales rose 58% in 2024, reaching a total of 376,000 units. That success came after mainstream franchise EV sales accounted for just 0.8% of total EV market share in 2021. In 2024, that number rose to 2.9%, as EVs from the likes of Chevrolet, Ford, Honda, Hyundai and Kia surged in popularity, the report said.
This growth in the mass market segment—along with federal and state incentives—has also helped make EVs cheaper than comparable gas-powered vehicles, J.D. Power found. On average, at the end of 2024, the average cost of a battery-electric vehicle (BEV) was $44,400, which is $1,000 less than a comparable gas-powered vehicle, inclusive of hybrids and plugin hybrids. While that balance may change if federal tax incentives are removed, the trend toward EVs being a lower cost option has correlated with increases in sales, which will be an important factor for manufacturers to consider as they confront the current marketplace.