David Maloney has been a journalist for more than 35 years and is currently the group editorial director for DC Velocity and Supply Chain Quarterly magazines. In this role, he is responsible for the editorial content of both brands of Agile Business Media. Dave joined DC Velocity in April of 2004. Prior to that, he was a senior editor for Modern Materials Handling magazine. Dave also has extensive experience as a broadcast journalist. Before writing for supply chain publications, he was a journalist, television producer and director in Pittsburgh. Dave combines a background of reporting on logistics with his video production experience to bring new opportunities to DC Velocity readers, including web videos highlighting top distribution and logistics facilities, webcasts and other cross-media projects. He continues to live and work in the Pittsburgh area.
It's a common enough dilemma these days. Say you're a retailer looking to add an online sales channel to your operations. You have several options. You can build a new facility to handle your e-commerce distribution, you can build onto an existing facility, or you can outsource the task to a third party.
But there's another option—one that's often overlooked: You can look up. No, we're not talking about seeking heavenly guidance, though that's not a bad idea before starting any major project. We're talking about making use of the facility's vertical space.
Building up—as opposed to out—allows a company to gain more operating space without altering a building's footprint, which is especially important to facilities that are landlocked. It's also significantly cheaper than building out or constructing a stand-alone facility.
"It allows you to get the best utilization of square footage and density. You don't want to build more of a building footprint than you need," says Rick Herlacher, manager of the solutions development team at Dematic, a systems manufacturer and integrator.
As for how to make use of a facility's vertical space, there are a couple of options. One is to build a mezzanine; the other is to install a work platform.
Of the two, adding a mezzanine tends to be more complicated process. A mezzanine, which typically runs from wall to wall, is essentially another story that's built between two others in a building. Because they're generally considered permanent fixtures, mezzanines must meet codes for sprinklers, egress, lighting, accessibility by the disabled, and so on.
Installing a work platform is a much simpler matter. Work platforms are typically freestanding steel structures that are not mounted to the walls or hung from the ceiling. Instead, they derive their support from the building's floor and their own columns.
From a construction perspective, work platforms offer a number of advantages over mezzanines. To begin with, they're generally considered equipment, rather than permanent fixtures, which means they're likely exempt from the codes that apply to mezzanines. On top of that, their status as equipment means they can be depreciated faster than a building structure.
They're also easy to reconfigure as needs change, so they offer a high degree of flexibility. Plus, they're readily customizable. "Most work platforms are customer specific and are engineered around a particular space or particular need," says Arlin Keck, an engineer at storage equipment maker Steel King who serves as chair of the engineering committee for the Storage Manufacturers Association within MHI.
WHY GO UP?
Building up—as opposed to out—offers a number of advantages to companies expanding into new channels like e-commerce, say those in the know. For one thing, installing a mezzanine or platform will enable them to move into the new channel faster, since they don't have to deal with the delays associated with site searches and construction.
"If a company wants to enter the e-commerce world, then the sooner they are up and running, the better. It takes a long time to build something new," says Klaus-Dieter Wurm, vice president and managing director for SSI Schaefer, a systems manufacturer and integrator.
"The key advantage is timing," adds Todd Brendel, the head of engineering and structural solutions for Wynright, a material handling equipment supplier and integrator. With work platforms, he says, "the design process is straightforward and very clean. While the time in new construction is quite long, [a work platform] can just bolt together like a kit." Brendel adds that a typical work platform can be installed within about six weeks.
There are inventory-related benefits as well. For one thing, locating fulfillment operations for different channels at a single facility allows those channels to share inventory. This can lead to faster inventory turns and reduces the amount of money a company must tie up in stock. "It allows companies to leverage that inventory rather than duplicate it," says Chris Arnold, vice president of operations and solutions development for Intelligrated, a company that manufactures and integrates systems.
The shared inventory can also allow for better use of existing material handling resources. For instance, the same sorter that handles store orders may be utilized for e-commerce orders, depending on order profiles.
Other advantages include control and flexibility. Housing fulfillment operations for multiple channels in the same building enables companies to react more swiftly to problems. Labor can be diverted easily from one channel's processing area to another as needed. And speaking of labor, there's no need to train an additional workforce as there might be when separate facilities are used. You can simply utilize the same staff.
ROOM AT THE TOP
One of the questions often asked when it comes to work platforms is what applications they're best suited for. According to the experts, the field is pretty much wide open. Work platforms can accommodate picking operations, sorting systems, fast-response processing, slow-moving inventory, value-added services, and more. Depending on the application, work platforms can be staffed by employees or simply used to house equipment. They can also hold conveyors that feed larger systems, such as automated storage and retrieval systems, although some work platforms are built simply to keep conveyors off the facility floor so that lift trucks can cross underneath.
"Conveyors are a natural fit, but slower movers can also go there. It's a matter of how it fits into the entire operation of a facility," says Tripp Eskridge, senior vice president of project and development services for industrial real estate developer Jones Lang LaSalle.
Companies looking to get the most out of their DC space may want to consider using their work platforms for highly automated functions. Dense storage units, such as vertical lift modules, shuttle systems, and carousels, allow large quantities of goods to be held in a minimal amount of space. Platforms are also good for housing workstations, such as picking or packing areas for order fulfillment. Goods-to-person stations can also find a home on work platforms.
Work platforms can also be a good solution for seasonal operations, either to handle certain products seasonally or to accommodate overflow volumes during peak periods. (And if you're looking to add a work platform, off-season is a good time for the installation, since there is less stress on the facility.)
When considering whether to add a work platform to an existing building, it's important to make sure the concrete floor can support the weight of the platform and its load. This is especially true if the platform is intended to hold heavy, dense storage or automated equipment. Floors can usually be reinforced if found to be lacking.
Also, consider what role the platform will play now and in the future. If future uses cannot be easily determined, then it's better to design a work platform that can support more weight than you need now than to have to retrofit and reconfigure later. Because of the way they're constructed, work platforms can also be relocated within the facility or to another building if needed down the road.
"That makes them good for current needs as well as for the future," notes Schaefer's Wurm.
Supply chains are poised for accelerated adoption of mobile robots and drones as those technologies mature and companies focus on implementing artificial intelligence (AI) and automation across their logistics operations.
That’s according to data from Gartner’s Hype Cycle for Mobile Robots and Drones, released this week. The report shows that several mobile robotics technologies will mature over the next two to five years, and also identifies breakthrough and rising technologies set to have an impact further out.
Gartner’s Hype Cycle is a graphical depiction of a common pattern that arises with each new technology or innovation through five phases of maturity and adoption. Chief supply chain officers can use the research to find robotic solutions that meet their needs, according to Gartner.
Gartner, Inc.
The mobile robotic technologies set to mature over the next two to five years are: collaborative in-aisle picking robots, light-cargo delivery robots, autonomous mobile robots (AMRs) for transport, mobile robotic goods-to-person systems, and robotic cube storage systems.
“As organizations look to further improve logistic operations, support automation and augment humans in various jobs, supply chain leaders have turned to mobile robots to support their strategy,” Dwight Klappich, VP analyst and Gartner fellow with the Gartner Supply Chain practice, said in a statement announcing the findings. “Mobile robots are continuing to evolve, becoming more powerful and practical, thus paving the way for continued technology innovation.”
Technologies that are on the rise include autonomous data collection and inspection technologies, which are expected to deliver benefits over the next five to 10 years. These include solutions like indoor-flying drones, which utilize AI-enabled vision or RFID to help with time-consuming inventory management, inspection, and surveillance tasks. The technology can also alleviate safety concerns that arise in warehouses, such as workers counting inventory in hard-to-reach places.
“Automating labor-intensive tasks can provide notable benefits,” Klappich said. “With AI capabilities increasingly embedded in mobile robots and drones, the potential to function unaided and adapt to environments will make it possible to support a growing number of use cases.”
Humanoid robots—which resemble the human body in shape—are among the technologies in the breakthrough stage, meaning that they are expected to have a transformational effect on supply chains, but their mainstream adoption could take 10 years or more.
“For supply chains with high-volume and predictable processes, humanoid robots have the potential to enhance or supplement the supply chain workforce,” Klappich also said. “However, while the pace of innovation is encouraging, the industry is years away from general-purpose humanoid robots being used in more complex retail and industrial environments.”
An eight-year veteran of the Georgia company, Hakala will begin his new role on January 1, when the current CEO, Tero Peltomäki, will retire after a long and noteworthy career, continuing as a member of the board of directors, Cimcorp said.
According to Hakala, automation is an inevitable course in Cimcorp’s core sectors, and the company’s end-to-end capabilities will be crucial for clients’ success. In the past, both the tire and grocery retail industries have automated individual machines and parts of their operations. In recent years, automation has spread throughout the facilities, as companies want to be able to see their entire operation with one look, utilize analytics, optimize processes, and lead with data.
“Cimcorp has always grown by starting small in the new business segments. We’ve created one solution first, and as we’ve gained more knowledge of our clients’ challenges, we have been able to expand,” Hakala said in a release. “In every phase, we aim to bring our experience to the table and even challenge the client’s initial perspective. We are interested in what our client does and how it could be done better and more efficiently.”
Although many shoppers will
return to physical stores this holiday season, online shopping remains a driving force behind peak-season shipping challenges, especially when it comes to the last mile. Consumers still want fast, free shipping if they can get it—without any delays or disruptions to their holiday deliveries.
One disruptor that gets a lot of headlines this time of year is package theft—committed by so-called “porch pirates.” These are thieves who snatch parcels from front stairs, side porches, and driveways in neighborhoods across the country. The problem adds up to billions of dollars in stolen merchandise each year—not to mention headaches for shippers, parcel delivery companies, and, of course, consumers.
Given the scope of the problem, it’s no wonder online shoppers are worried about it—especially during holiday season. In its annual report on package theft trends, released in October, the
security-focused research and product review firm Security.org found that:
17% of Americans had a package stolen in the past three months, with the typical stolen parcel worth about $50. Some 44% said they’d had a package taken at some point in their life.
Package thieves poached more than $8 billion in merchandise over the past year.
18% of adults said they’d had a package stolen that contained a gift for someone else.
Ahead of the holiday season, 88% of adults said they were worried about theft of online purchases, with more than a quarter saying they were “extremely” or “very” concerned.
But it doesn’t have to be that way. There are some low-tech steps consumers can take to help guard against porch piracy along with some high-tech logistics-focused innovations in the pipeline that can protect deliveries in the last mile. First, some common-sense advice on avoiding package theft from the Security.org research:
Install a doorbell camera, which is a relatively low-cost deterrent.
Bring packages inside promptly or arrange to have them delivered to a secure location if no one will be at home.
Consider using click-and-collect options when possible.
If the retailer allows you to specify delivery-time windows, consider doing so to avoid having packages sit outside for extended periods.
These steps may sound basic, but they are by no means a given: Fewer than half of Americans consider the timing of deliveries, less than a third have a doorbell camera, and nearly one-fifth take no precautions to prevent package theft, according to the research.
Tech vendors are stepping up to help. One example is
Arrive AI, which develops smart mailboxes for last-mile delivery and pickup. The company says its Mailbox-as-a-Service (MaaS) platform will revolutionize the last mile by building a network of parcel-storage boxes that can be accessed by people, drones, or robots. In a nutshell: Packages are placed into a weatherproof box via drone, robot, driverless carrier, or traditional delivery method—and no one other than the rightful owner can access it.
Although the platform is still in development, the company already offers solutions for business clients looking to secure high-value deliveries and sensitive shipments. The health-care industry is one example: Arrive AI offers secure drone delivery of medical supplies, prescriptions, lab samples, and the like to hospitals and other health-care facilities. The platform provides real-time tracking, chain-of-custody controls, and theft-prevention features. Arrive is conducting short-term deployments between logistics companies and health-care partners now, according to a company spokesperson.
The MaaS solution has a pretty high cool factor. And the common-sense best practices just seem like solid advice. Maybe combining both is the key to a more secure last mile—during peak shipping season and throughout the year as well.
The Boston-based enterprise software vendor Board has acquired the California company Prevedere, a provider of predictive planning technology, saying the move will integrate internal performance metrics with external economic intelligence.
According to Board, the combined technologies will integrate millions of external data points—ranging from macroeconomic indicators to AI-driven predictive models—to help companies build predictive models for critical planning needs, cutting costs by reducing inventory excess and optimizing logistics in response to global trade dynamics.
That is particularly valuable in today’s rapidly changing markets, where companies face evolving customer preferences and economic shifts, the company said. “Our customers spend significant time analyzing internal data but often lack visibility into how external factors might impact their planning,” Jeff Casale, CEO of Board, said in a release. “By integrating Prevedere, we eliminate those blind spots, equipping executives with a complete view of their operating environment. This empowers them to respond dynamically to market changes and make informed decisions that drive competitive advantage.”
Material handling automation provider Vecna Robotics today named Karl Iagnemma as its new CEO and announced $14.5 million in additional funding from existing investors, the Waltham, Massachusetts firm said.
The fresh funding is earmarked to accelerate technology and product enhancements to address the automation needs of operators in automotive, general manufacturing, and high-volume warehousing.
Iagnemma comes to the company after roles as an MIT researcher and inventor, and with leadership titles including co-founder and CEO of autonomous vehicle technology company nuTonomy. The tier 1 supplier Aptiv acquired Aptiv in 2017 for $450 million, and named Iagnemma as founding CEO of Motional, its $4 billion robotaxi joint venture with automaker Hyundai Motor Group.
“Automation in logistics today is similar to the current state of robotaxis, in that there is a massive market opportunity but little market penetration,” Iagnemma said in a release. “I join Vecna Robotics at an inflection point in the material handling market, where operators are poised to adopt automation at scale. Vecna is uniquely positioned to shape the market with state-of-the-art technology and products that are easy to purchase, deploy, and operate reliably across many different workflows.”