Oracle of the economy: interview with Walter Kemmsies
If politicians paid more attention to the transportation infrastructure—and its effect on supply chains and job creation—the U.S. economy would be stronger in the long term, argues economist Walter Kemmsies.
Mitch Mac Donald has more than 30 years of experience in both the newspaper and magazine businesses. He has covered the logistics and supply chain fields since 1988. Twice named one of the Top 10 Business Journalists in the U.S., he has served in a multitude of editorial and publishing roles. The leading force behind the launch of Supply Chain Management Review, he was that brand's founding publisher and editorial director from 1997 to 2000. Additionally, he has served as news editor, chief editor, publisher and editorial director of Logistics Management, as well as publisher of Modern Materials Handling. Mitch is also the president and CEO of Agile Business Media, LLC, the parent company of DC VELOCITY and CSCMP's Supply Chain Quarterly.
In today's wired world, social trends, government investment and regulation, and national and global economies are connected in a web of complex relationships—and they all impact logistics and supply chains, says Walter Kemmsies. As chief economist at the engineering firm Moffatt & Nichol, it's part of his job to understand how those factors affect the way we source, make, move, and consume products worldwide.
Kemmsies directs the firm's market studies, financial analyses, and global trade and economic trend forecasts relative to investment in transportation infrastructure, with a focus on maritime facilities. Since joining Moffatt & Nichol in 2006, he has helped ports and port-related businesses formulate strategic development plans, among other projects. He also serves as an adviser to executives at port authorities, and transportation and manufacturing companies.
The well-traveled economist has earned his global credentials. He's lived in Europe and Latin America and has undertaken work assignments throughout Asia. Prior to joining Moffatt & Nichol, he was the head of European strategy at J.P. Morgan in London, which he joined after leading the global industry strategy team for UBS.
Kemmsies is a frequent speaker at industry conferences and international economic forums, and his research has been published by investment banks, in business periodicals, and in academic journals. He is a member of the National Association for Business Economics, the Council of Supply Chain Management Professionals (CSCMP), and a member of the advisory board of the Center for Advanced Infrastructure and Transportation at Rutgers University.
Kemmsies received his doctorate in economics from Texas A&M University, and his master's and bachelor's degrees in economics from Florida Atlantic University.
In a recent conversation with DC Velocity Group Editorial Director Mitch Mac Donald, he discussed the economic outlook for the United States, its implications for supply chains, and the critical need for a national infrastructure policy.
Q: The U.S. economy is very dependent on retail sales. What is your outlook for U.S. consumer spending, and how will it affect retail supply chains in the years ahead? A: We have a situation where a very large number of people are turning 65 every year. The first baby boomers turned 65 last year, and the number of people turning 65 will increase every year until about 2025. As people age, they spend increasingly more of their budget on services than they do on goods, so I expect to see slower growth than we've had in the last 30 years.
A lot of these retiring baby boomers were affected by the collapse of Wall Street back in 2008. Their financial wealth is less than it was four years ago. Their homes are worth less, and some are underwater. Many people weren't really on track to be able to retire at age 65 four or five years ago, and after the events on Wall Street, fewer are able to retire. The baby boomers who are retired already have to build their savings. So we can't expect very high growth in retail sales.
I believe that the retail sector became overinvested. There are too many outlets in too many places. ... As a result, I believe that in the retail sector, we are going to see consolidation, where we will have a smaller number of players and a smaller number of locations. Market power will increase and will be in the hands of those companies, but because of the low retail sales growth that we expect over the medium to long term, the emphasis on cost savings will be greater than it has been even in the last four or five years. ... Anybody who supports retailers will have a smaller list of companies to go after. Those companies have to keep their costs down, so it will really be tough on the import side for retail.
Q: There seems to be more manufacturing coming back to the Western Hemiäphere. What are the implications for supply chains that people are overseeing in the United States? A: There are two main ones. The first is that Mexico is sitting close to the crossroads of the East-West trade. It is a good place for [Asian manufacturers] to send components to be assembled into finished goods that can be sent by rail or truck into the United States, or put on ships in, say, Veracruz or Lázaro Cárdenas and sent to places like Colombia, Brazil, Argentina, Chile, and Peru. In fact, that is what is happening.
Mexico is close to us, so we can send raw materials very cheaply there; use the Mexican labor, which is roughly the same cost as in China but less than U.S. labor; and then have the goods shipped back to the United States. The total contribution of transportation costs to the price of the product is much lower that way.
The second is that, independent of whether [goods and raw materials] move to Mexico or not, the United States has some comparative advantages in things like energy, agriculture, and high-end capital goods. What those things have in common is that they use very little labor and they use a lot of capital. U.S. labor expense is high, and our interest rates are very low. So automation and [highly automated manufacturing processes like 3-D printing] come back to the United States, which is good for a company but is not necessarily good for creating jobs.
Q: Do you see virtue in establishing a cohesive national transportation policy, and how might such a policy support freight and help strengthen our economy overall? A: The real wealth of the nation is nourished by its infrastructure. It is something that we learned, and then everybody learned from us—but we seem to have forgotten what we knew. Why did we grow so strongly in the '60s up until 10 years ago? We built the interstate system. We put the Internet in place. We built modern ports. We managed the Mississippi waterway.
Since then, we have neglected this kind of thing. Quite frankly, without infrastructure, you can't have an economy. If you have infrastructure that's not very good, then you have an economy but you are poor. That is Brazil. If you have really good infrastructure—first-rate, like Japan does and Korea does—then you become very wealthy. That's what China did 20 years ago. They started building infrastructure. It's the main thing that we should be focusing on, but we are not. Look at the political debates during the November election. Infrastructure was mentioned, but only in passing.
Q: What should we do, then? A: First, we should identify our comparative advantages. Then you understand the bottlenecks; or not necessarily the bottlenecks, but what a transportation infrastructure that would enhance exports would look like. Instead of giving subsidies to companies, put them all into the infrastructure. Then, anybody who wants to make a good living can use the infrastructure we are providing them. The important thing is to make sure we are not doing this in a way that favors one region of the country over others.
Q: That gets to the need for a more cohesive national infrastructure plan, then? A: Exactly. If that is what you are doing, then you are creating jobs. The exports that we produce are not necessarily what creates the jobs. It is the entire supply chain. For example, agriculture is a natural source of exports for the United States. There are jobs in bringing in seeds and fertilizer, in water management. There are jobs in bringing the product from the farm. There are jobs in inspecting the quality of the product. The financial sector gets supported by this. You need price-risk management for the future contracts. Agriculture generates a huge number of jobs, and it could generate even more if we emphasize that. And world food prices have shot up a lot, and you can actually hold back world economic growth if households in many parts of the world can't afford a basic diet. So those are cornerstones for a transportation policy.
Q: How do we go about making the development of a national transportation policy a priority among our elected officials? A: We need a champion, a true champion. In many ways, President Obama has tried to push for something to emerge. There is a mandate for the Department of Commerce, the Department of Transportation, the USDA, and a few other agencies to work together to establish the priorities.
Transportation infrastructure is very tangible. It creates jobs in the near term in construction, and once you put that infrastructure in place, it supports increased exports and therefore, creates jobs in the long run. But I don't see an accurate analysis of that type coming out of places like the Office of Management and Budget. We don't see the Council of Economic Advisers talking about that. Among the academic advisers on the economy, talk of infrastructure doesn't really exist.
We look at our infrastructure, and we take roads for granted and take all our ports for granted. ... The problem is, there is a lack of awareness about how much transportation contributes to employment in this country.
Q: Any closing thoughts? A: We live in a world where policy has such a huge effect. The economists get clobbered when they get the forecast wrong. But the main reason forecasts often don't pan out has to do with non-market criteria. The market models that are used when there are no external effects like policy tend to forecast very accurately. So policy actions really throw us off when we try to do pure market analysis.
The problem I have in trying to do forecasts is that not only do you have to forecast what the supply side and the demand side are going to do, but also what the policy actions are going to be. Predicting that is like predicting a coin toss.
Progress in generative AI (GenAI) is poised to impact business procurement processes through advancements in three areas—agentic reasoning, multimodality, and AI agents—according to Gartner Inc.
Those functions will redefine how procurement operates and significantly impact the agendas of chief procurement officers (CPOs). And 72% of procurement leaders are already prioritizing the integration of GenAI into their strategies, thus highlighting the recognition of its potential to drive significant improvements in efficiency and effectiveness, Gartner found in a survey conducted in July, 2024, with 258 global respondents.
Gartner defined the new functions as follows:
Agentic reasoning in GenAI allows for advanced decision-making processes that mimic human-like cognition. This capability will enable procurement functions to leverage GenAI to analyze complex scenarios and make informed decisions with greater accuracy and speed.
Multimodality refers to the ability of GenAI to process and integrate multiple forms of data, such as text, images, and audio. This will make GenAI more intuitively consumable to users and enhance procurement's ability to gather and analyze diverse information sources, leading to more comprehensive insights and better-informed strategies.
AI agents are autonomous systems that can perform tasks and make decisions on behalf of human operators. In procurement, these agents will automate procurement tasks and activities, freeing up human resources to focus on strategic initiatives, complex problem-solving and edge cases.
As CPOs look to maximize the value of GenAI in procurement, the study recommended three starting points: double down on data governance, develop and incorporate privacy standards into contracts, and increase procurement thresholds.
“These advancements will usher procurement into an era where the distance between ideas, insights, and actions will shorten rapidly,” Ryan Polk, senior director analyst in Gartner’s Supply Chain practice, said in a release. "Procurement leaders who build their foundation now through a focus on data quality, privacy and risk management have the potential to reap new levels of productivity and strategic value from the technology."
Businesses are cautiously optimistic as peak holiday shipping season draws near, with many anticipating year-over-year sales increases as they continue to battle challenging supply chain conditions.
That’s according to the DHL 2024 Peak Season Shipping Survey, released today by express shipping service provider DHL Express U.S. The company surveyed small and medium-sized enterprises (SMEs) to gauge their holiday business outlook compared to last year and found that a mix of optimism and “strategic caution” prevail ahead of this year’s peak.
Nearly half (48%) of the SMEs surveyed said they expect higher holiday sales compared to 2023, while 44% said they expect sales to remain on par with last year, and just 8% said they foresee a decline. Respondents said the main challenges to hitting those goals are supply chain problems (35%), inflation and fluctuating consumer demand (34%), staffing (16%), and inventory challenges (14%).
But respondents said they have strategies in place to tackle those issues. Many said they began preparing for holiday season earlier this year—with 45% saying they started planning in Q2 or earlier, up from 39% last year. Other strategies include expanding into international markets (35%) and leveraging holiday discounts (32%).
Sixty percent of respondents said they will prioritize personalized customer service as a way to enhance customer interactions and loyalty this year. Still others said they will invest in enhanced web and mobile experiences (23%) and eco-friendly practices (13%) to draw customers this holiday season.
That challenge is one of the reasons that fewer shoppers overall are satisfied with their shopping experiences lately, Lincolnshire, Illinois-based Zebra said in its “17th Annual Global Shopper Study.”th Annual Global Shopper Study.” While 85% of shoppers last year were satisfied with both the in-store and online experiences, only 81% in 2024 are satisfied with the in-store experience and just 79% with online shopping.
In response, most retailers (78%) say they are investing in technology tools that can help both frontline workers and those watching operations from behind the scenes to minimize theft and loss, Zebra said.
Just 38% of retailers currently use AI-based prescriptive analytics for loss prevention, but a much larger 50% say they plan to use it in the next 1-3 years. That was followed by self-checkout cameras and sensors (45%), computer vision (46%), and RFID tags and readers (42%) that are planned for use within the next three years, specifically for loss prevention.
Those strategies could help improve the brick and mortar shopping experience, since 78% of shoppers say it’s annoying when products are locked up or secured within cases. Adding to that frustration is that it’s hard to find an associate while shopping in stores these days, according to 70% of consumers. In response, some just walk out; one in five shoppers has left a store without getting what they needed because a retail associate wasn’t available to help, an increase over the past two years.
The survey also identified additional frustrations faced by retailers and associates:
challenges with offering easy options for click-and-collect or returns, despite high shopper demand for them
the struggle to confirm current inventory and pricing
lingering labor shortages and increasing loss incidents, even as shoppers return to stores
“Many retailers are laying the groundwork to build a modern store experience,” Matt Guiste, Global Retail Technology Strategist, Zebra Technologies, said in a release. “They are investing in mobile and intelligent automation technologies to help inform operational decisions and enable associates to do the things that keep shoppers happy.”
The survey was administered online by Azure Knowledge Corporation and included 4,200 adult shoppers (age 18+), decision-makers, and associates, who replied to questions about the topics of shopper experience, device and technology usage, and delivery and fulfillment in store and online.
An eight-year veteran of the Georgia company, Hakala will begin his new role on January 1, when the current CEO, Tero Peltomäki, will retire after a long and noteworthy career, continuing as a member of the board of directors, Cimcorp said.
According to Hakala, automation is an inevitable course in Cimcorp’s core sectors, and the company’s end-to-end capabilities will be crucial for clients’ success. In the past, both the tire and grocery retail industries have automated individual machines and parts of their operations. In recent years, automation has spread throughout the facilities, as companies want to be able to see their entire operation with one look, utilize analytics, optimize processes, and lead with data.
“Cimcorp has always grown by starting small in the new business segments. We’ve created one solution first, and as we’ve gained more knowledge of our clients’ challenges, we have been able to expand,” Hakala said in a release. “In every phase, we aim to bring our experience to the table and even challenge the client’s initial perspective. We are interested in what our client does and how it could be done better and more efficiently.”
Although many shoppers will
return to physical stores this holiday season, online shopping remains a driving force behind peak-season shipping challenges, especially when it comes to the last mile. Consumers still want fast, free shipping if they can get it—without any delays or disruptions to their holiday deliveries.
One disruptor that gets a lot of headlines this time of year is package theft—committed by so-called “porch pirates.” These are thieves who snatch parcels from front stairs, side porches, and driveways in neighborhoods across the country. The problem adds up to billions of dollars in stolen merchandise each year—not to mention headaches for shippers, parcel delivery companies, and, of course, consumers.
Given the scope of the problem, it’s no wonder online shoppers are worried about it—especially during holiday season. In its annual report on package theft trends, released in October, the
security-focused research and product review firm Security.org found that:
17% of Americans had a package stolen in the past three months, with the typical stolen parcel worth about $50. Some 44% said they’d had a package taken at some point in their life.
Package thieves poached more than $8 billion in merchandise over the past year.
18% of adults said they’d had a package stolen that contained a gift for someone else.
Ahead of the holiday season, 88% of adults said they were worried about theft of online purchases, with more than a quarter saying they were “extremely” or “very” concerned.
But it doesn’t have to be that way. There are some low-tech steps consumers can take to help guard against porch piracy along with some high-tech logistics-focused innovations in the pipeline that can protect deliveries in the last mile. First, some common-sense advice on avoiding package theft from the Security.org research:
Install a doorbell camera, which is a relatively low-cost deterrent.
Bring packages inside promptly or arrange to have them delivered to a secure location if no one will be at home.
Consider using click-and-collect options when possible.
If the retailer allows you to specify delivery-time windows, consider doing so to avoid having packages sit outside for extended periods.
These steps may sound basic, but they are by no means a given: Fewer than half of Americans consider the timing of deliveries, less than a third have a doorbell camera, and nearly one-fifth take no precautions to prevent package theft, according to the research.
Tech vendors are stepping up to help. One example is
Arrive AI, which develops smart mailboxes for last-mile delivery and pickup. The company says its Mailbox-as-a-Service (MaaS) platform will revolutionize the last mile by building a network of parcel-storage boxes that can be accessed by people, drones, or robots. In a nutshell: Packages are placed into a weatherproof box via drone, robot, driverless carrier, or traditional delivery method—and no one other than the rightful owner can access it.
Although the platform is still in development, the company already offers solutions for business clients looking to secure high-value deliveries and sensitive shipments. The health-care industry is one example: Arrive AI offers secure drone delivery of medical supplies, prescriptions, lab samples, and the like to hospitals and other health-care facilities. The platform provides real-time tracking, chain-of-custody controls, and theft-prevention features. Arrive is conducting short-term deployments between logistics companies and health-care partners now, according to a company spokesperson.
The MaaS solution has a pretty high cool factor. And the common-sense best practices just seem like solid advice. Maybe combining both is the key to a more secure last mile—during peak shipping season and throughout the year as well.