Mark Solomon joined DC VELOCITY as senior editor in August 2008, and was promoted to his current position on January 1, 2015. He has spent more than 30 years in the transportation, logistics and supply chain management fields as a journalist and public relations professional. From 1989 to 1994, he worked in Washington as a reporter for the Journal of Commerce, covering the aviation and trucking industries, the Department of Transportation, Congress and the U.S. Supreme Court. Prior to that, he worked for Traffic World for seven years in a similar role. From 1994 to 2008, Mr. Solomon ran Media-Based Solutions, a public relations firm based in Atlanta. He graduated in 1978 with a B.A. in journalism from The American University in Washington, D.C.
T. Boone Pickens didn't reach the top of the heap in the energy world by thinking small. His first major
acquisition, in the late 1960s, was of a company 30 times the size of his own firm, Mesa Petroleum. Years later,
Mesa would make takeover runs at such oil giants as Cities Service Co. and Phillips Petroleum, moves that cemented
Pickens' reputation as a gutsy and shrewd wheeler-dealer.
Pickens, 84, is not about to change his stripes. Instead he has embarked on what might be the most ambitious
initiative of a very ambitious career: converting the nation's heavy- duty truck fleet of 8 million vehicles from
diesel fuel to natural gas.
Pickens will speak Oct. 2 on the second day of the Council of Supply Chain Management Professionals Annual Global
Conference in Atlanta. DC Velocity and its sister publication
CSCMP's Supply Chain Quarterly recently obtained an interview with Pickens. (The full Q&A with Pickens will
appear in the September issue of DC Velocity and the Quarter 3 issue of the Quarterly.)
PICKENS' VISION
By Pickens' estimate, large, heavy-duty trucks burn the equivalent of 3 million barrels of oil each day. Given that
the U.S. imports about 4.4 million barrels a day from the Organization of Petroleum Exporting Countries (OPEC), switching
the nation's big rigs from oil-powered diesel to domestically produced natural gas would "knock out 70 percent of OPEC oil,"
he said.
Pickens believes that it's just a matter of time for the nation's truckers to switch to natural gas, an abundant,
clean-burning, relatively inexpensive fuel source produced entirely in North America. He wouldn't fix a time frame
on the conversion, but recalled that it took about six years for truck fleets to shift from gasoline to diesel fuel
in the early to mid-1970s.
The Dallas-based energy baron knows better than anyone that pricing will drive decisions to convert fuel sources. As of
Monday, natural gas prices stood at $2.76 per million British thermal units (BTUs), and the average gallon of diesel fuel
sold at slightly less than $3.67, according to the Department of Energy's Energy Information Administration.
Natural gas supplies in the U.S. have remained plentiful due to a mild North American winter that depressed energy demand
and an increase in domestic exploration and development that has triggered large new discoveries of gas inventories. However,
prices have gradually moved up from a low of below $2 per million BTUs as producers cut back on development efforts because
current market prices for natural gas don't justify the investment.
Meanwhile, diesel prices have fallen substantially as they have tracked the downturn in oil prices from $110 a barrel to
about $79. As a result, the gap between natural gas and oil prices is narrower than it has been in months. Based on current
prices, it would cost about $2.90 a diesel equivalent gallon for liquefied natural gas (LNG) and about 70 cents a gallon less for
compressed natural gas (CNG), a heavier form of gas that is not well suited for longer-haul truck services because it weighs
down equipment already laden with cargo, thus increasing a carrier's costs.
Pickens projected that, a year from now, natural gas prices will trade in the $3.50 to $4.00 per million BTU range. Prices
will need to reach about $5 per million BTUs, and stay around there, to make it economically feasible for producers to resume
full-bore production efforts, he said. Still, oil prices could easily begin trending higher again.
Additionally, argues Pickens, it would be unwise for the United States to continue to rely on unfriendly countries and
politically unstable governments for its energy.
Citing a study from The Milken Institute that, between 1978 and 2010, the U.S. spent $7 trillion on Mideast oil, Pickens
said a large portion of that tab went for military expenditures to protect key shipping lanes in the region. Pickens added that
in the last 10 years, $1 trillion of U.S. wealth has been transferred to OPEC nations, and that if oil prices average $100
a barrel over the next 10 years, the nation will fork over an additional $2.2 trillion. "That is unsustainable," he said.
INFRASTRUCTURE CHALLENGE
In addition to price, another key challenge facing the switch to natural gas is building the national
infrastructure that would allow truckers who are hauling goods 400 miles to fill up either with LNG or
CNG. Clean Energy Fuels, a Seal Beach, Calif.-based provider of natural gas for transportation, plans to construct natural
gas fill-up lanes at as many as 150 facilities owned by Pilot/Flying J, the Knoxville, Tenn.-based truck stop giant, by the
end of 2013. Pickens sits on Clean Energy's board.
Earlier this month, Houston-based Shell Oil Co. and Westlake, Ohio-based TravelCenters of America LLC (TA) signed a tentative
agreement to build and operate LNG fueling lanes for heavy-duty rigs at about 100 of TA's 238 nationwide fueling centers.
Pickens said government help isn't needed to establish the fueling infrastructure. The expected fuel savings from converting to
natural gas should serve as an incentive
for the private sector to do the job, he said. Instead, he strongly called on Washington to provide subsidies—in the form of
tax credits—to offset the higher cost of buying a natural gas-powered vehicle, which requires a larger engine than is found
in a diesel-powered truck.
The cost differential between diesel and gas-powered rigs will "be there for a while" because of the larger truck engines,
Pickens said. Eventually, critical mass of demand for gas-powered engines will reduce that gap, he added. The issuance of tax
credits would "hurry the process along," he said.
Some natural gas producers, frustrated with low selling prices in the U.S., are pushing to obtain permits from the U.S.
government to export the commodity overseas, where prices are seven to nine times higher, depending on the country.
Unlike some others, Pickens doesn't support a ban or quota on natural gas exports as a means of keeping the cheap, abundant
fuel in domestic hands. "I'm not big on that idea," he said. "I think what should be done is to increase the demand in the United
States and to take advantage of it."
Pickens said he sympathizes with producers who are trying to tap into a lucrative global market for their products. "I
understand it very well..." he said. "You have to give your producers a chance to get a getter price. And you have to develop
demand in the U.S."
Pickens' push to power the nation's truck fleet with natural gas sprung from his now-famous 2008 "Pickens Plan," the
centerpiece of which called for wind power to replace natural gas as a main energy source, with natural gas primarily
becoming a transportation fuel. The program got significant coverage when oil prices spiked to record highs in mid-2008,
but fell off the radar when prices collapsed during the 2008-09 recession.
Pickens said he has not given up on the concept. However, he noted that pricing for wind power is based on prices for natural
gas, and in a period of low natural gas prices, wind power is an unattractive investment. "When you get below $6
[per million BTUs] you can't finance a wind deal," he said. "When natural gas gets above $6, you can use wind."
Penske said today that its facility in Channahon, Illinois, is now fully operational, and is predominantly powered by an onsite photovoltaic (PV) solar system, expected to generate roughly 80% of the building's energy needs at 200 KW capacity. Next, a Grand Rapids, Michigan, location will be also active in the coming months, and Penske's Linden, New Jersey, location is expected to go online in 2025.
And over the coming year, the Pennsylvania-based company will add seven more sites under its power purchase agreement with Sunrock Distributed Generation, retrofitting them with new PV solar systems which are expected to yield a total of roughly 600 KW of renewable energy. Those additional sites are all in California: Fresno, Hayward, La Mirada, National City, Riverside, San Diego, and San Leandro.
On average, four solar panel-powered Penske Truck Leasing facilities will generate an estimated 1-million-kilowatt hours (kWh) of renewable energy annually and will result in an emissions avoidance of 442 metric tons (MT) CO2e, which is equal to powering nearly 90 homes for one year.
"The initiative to install solar systems at our locations is a part of our company's LEED-certified facilities process," Ivet Taneva, Penske’s vice president of environmental affairs, said in a release. "Investing in solar has considerable economic impacts for our operations as well as the environmental benefits of further reducing emissions related to electricity use."
Overall, Penske Truck Leasing operates and maintains more than 437,000 vehicles and serves its customers from nearly 1,000 maintenance facilities and more than 2,500 truck rental locations across North America.
That challenge is one of the reasons that fewer shoppers overall are satisfied with their shopping experiences lately, Lincolnshire, Illinois-based Zebra said in its “17th Annual Global Shopper Study.”th Annual Global Shopper Study.” While 85% of shoppers last year were satisfied with both the in-store and online experiences, only 81% in 2024 are satisfied with the in-store experience and just 79% with online shopping.
In response, most retailers (78%) say they are investing in technology tools that can help both frontline workers and those watching operations from behind the scenes to minimize theft and loss, Zebra said.
Just 38% of retailers currently use AI-based prescriptive analytics for loss prevention, but a much larger 50% say they plan to use it in the next 1-3 years. That was followed by self-checkout cameras and sensors (45%), computer vision (46%), and RFID tags and readers (42%) that are planned for use within the next three years, specifically for loss prevention.
Those strategies could help improve the brick and mortar shopping experience, since 78% of shoppers say it’s annoying when products are locked up or secured within cases. Adding to that frustration is that it’s hard to find an associate while shopping in stores these days, according to 70% of consumers. In response, some just walk out; one in five shoppers has left a store without getting what they needed because a retail associate wasn’t available to help, an increase over the past two years.
The survey also identified additional frustrations faced by retailers and associates:
challenges with offering easy options for click-and-collect or returns, despite high shopper demand for them
the struggle to confirm current inventory and pricing
lingering labor shortages and increasing loss incidents, even as shoppers return to stores
“Many retailers are laying the groundwork to build a modern store experience,” Matt Guiste, Global Retail Technology Strategist, Zebra Technologies, said in a release. “They are investing in mobile and intelligent automation technologies to help inform operational decisions and enable associates to do the things that keep shoppers happy.”
The survey was administered online by Azure Knowledge Corporation and included 4,200 adult shoppers (age 18+), decision-makers, and associates, who replied to questions about the topics of shopper experience, device and technology usage, and delivery and fulfillment in store and online.
Supply chains are poised for accelerated adoption of mobile robots and drones as those technologies mature and companies focus on implementing artificial intelligence (AI) and automation across their logistics operations.
That’s according to data from Gartner’s Hype Cycle for Mobile Robots and Drones, released this week. The report shows that several mobile robotics technologies will mature over the next two to five years, and also identifies breakthrough and rising technologies set to have an impact further out.
Gartner’s Hype Cycle is a graphical depiction of a common pattern that arises with each new technology or innovation through five phases of maturity and adoption. Chief supply chain officers can use the research to find robotic solutions that meet their needs, according to Gartner.
Gartner, Inc.
The mobile robotic technologies set to mature over the next two to five years are: collaborative in-aisle picking robots, light-cargo delivery robots, autonomous mobile robots (AMRs) for transport, mobile robotic goods-to-person systems, and robotic cube storage systems.
“As organizations look to further improve logistic operations, support automation and augment humans in various jobs, supply chain leaders have turned to mobile robots to support their strategy,” Dwight Klappich, VP analyst and Gartner fellow with the Gartner Supply Chain practice, said in a statement announcing the findings. “Mobile robots are continuing to evolve, becoming more powerful and practical, thus paving the way for continued technology innovation.”
Technologies that are on the rise include autonomous data collection and inspection technologies, which are expected to deliver benefits over the next five to 10 years. These include solutions like indoor-flying drones, which utilize AI-enabled vision or RFID to help with time-consuming inventory management, inspection, and surveillance tasks. The technology can also alleviate safety concerns that arise in warehouses, such as workers counting inventory in hard-to-reach places.
“Automating labor-intensive tasks can provide notable benefits,” Klappich said. “With AI capabilities increasingly embedded in mobile robots and drones, the potential to function unaided and adapt to environments will make it possible to support a growing number of use cases.”
Humanoid robots—which resemble the human body in shape—are among the technologies in the breakthrough stage, meaning that they are expected to have a transformational effect on supply chains, but their mainstream adoption could take 10 years or more.
“For supply chains with high-volume and predictable processes, humanoid robots have the potential to enhance or supplement the supply chain workforce,” Klappich also said. “However, while the pace of innovation is encouraging, the industry is years away from general-purpose humanoid robots being used in more complex retail and industrial environments.”
An eight-year veteran of the Georgia company, Hakala will begin his new role on January 1, when the current CEO, Tero Peltomäki, will retire after a long and noteworthy career, continuing as a member of the board of directors, Cimcorp said.
According to Hakala, automation is an inevitable course in Cimcorp’s core sectors, and the company’s end-to-end capabilities will be crucial for clients’ success. In the past, both the tire and grocery retail industries have automated individual machines and parts of their operations. In recent years, automation has spread throughout the facilities, as companies want to be able to see their entire operation with one look, utilize analytics, optimize processes, and lead with data.
“Cimcorp has always grown by starting small in the new business segments. We’ve created one solution first, and as we’ve gained more knowledge of our clients’ challenges, we have been able to expand,” Hakala said in a release. “In every phase, we aim to bring our experience to the table and even challenge the client’s initial perspective. We are interested in what our client does and how it could be done better and more efficiently.”
Although many shoppers will
return to physical stores this holiday season, online shopping remains a driving force behind peak-season shipping challenges, especially when it comes to the last mile. Consumers still want fast, free shipping if they can get it—without any delays or disruptions to their holiday deliveries.
One disruptor that gets a lot of headlines this time of year is package theft—committed by so-called “porch pirates.” These are thieves who snatch parcels from front stairs, side porches, and driveways in neighborhoods across the country. The problem adds up to billions of dollars in stolen merchandise each year—not to mention headaches for shippers, parcel delivery companies, and, of course, consumers.
Given the scope of the problem, it’s no wonder online shoppers are worried about it—especially during holiday season. In its annual report on package theft trends, released in October, the
security-focused research and product review firm Security.org found that:
17% of Americans had a package stolen in the past three months, with the typical stolen parcel worth about $50. Some 44% said they’d had a package taken at some point in their life.
Package thieves poached more than $8 billion in merchandise over the past year.
18% of adults said they’d had a package stolen that contained a gift for someone else.
Ahead of the holiday season, 88% of adults said they were worried about theft of online purchases, with more than a quarter saying they were “extremely” or “very” concerned.
But it doesn’t have to be that way. There are some low-tech steps consumers can take to help guard against porch piracy along with some high-tech logistics-focused innovations in the pipeline that can protect deliveries in the last mile. First, some common-sense advice on avoiding package theft from the Security.org research:
Install a doorbell camera, which is a relatively low-cost deterrent.
Bring packages inside promptly or arrange to have them delivered to a secure location if no one will be at home.
Consider using click-and-collect options when possible.
If the retailer allows you to specify delivery-time windows, consider doing so to avoid having packages sit outside for extended periods.
These steps may sound basic, but they are by no means a given: Fewer than half of Americans consider the timing of deliveries, less than a third have a doorbell camera, and nearly one-fifth take no precautions to prevent package theft, according to the research.
Tech vendors are stepping up to help. One example is
Arrive AI, which develops smart mailboxes for last-mile delivery and pickup. The company says its Mailbox-as-a-Service (MaaS) platform will revolutionize the last mile by building a network of parcel-storage boxes that can be accessed by people, drones, or robots. In a nutshell: Packages are placed into a weatherproof box via drone, robot, driverless carrier, or traditional delivery method—and no one other than the rightful owner can access it.
Although the platform is still in development, the company already offers solutions for business clients looking to secure high-value deliveries and sensitive shipments. The health-care industry is one example: Arrive AI offers secure drone delivery of medical supplies, prescriptions, lab samples, and the like to hospitals and other health-care facilities. The platform provides real-time tracking, chain-of-custody controls, and theft-prevention features. Arrive is conducting short-term deployments between logistics companies and health-care partners now, according to a company spokesperson.
The MaaS solution has a pretty high cool factor. And the common-sense best practices just seem like solid advice. Maybe combining both is the key to a more secure last mile—during peak shipping season and throughout the year as well.