James Cooke is a principal analyst with Nucleus Research in Boston, covering supply chain planning software. He was previously the editor of CSCMP?s Supply Chain Quarterly and a staff writer for DC Velocity.
Tired of sweating higher diesel fuel prices? Then maybe it's time to find a trucking company that's running its delivery fleet on liquefied natural gas (LNG) instead of diesel.
LNG is the liquid form of natural gas, which is primarily methane. It's related to compressed natural gas (CNG), which, as the name suggests, is condensed under high pressure. Although truck engines can run on both LNG and CNG, it does not make sense to use CNG for longhaul trucking because compressed gas adds weight that must be carried along with the freight, according to experts.
"In general, if your operating range is over 400 miles, it's usually best to go with LNG," says Andy Douglas, Kenworth Truck Co.'s national sales manager for specialty markets.
Although natural gas is more economical than diesel, there is currently no national infrastructure that would make it easy for a driver to refuel a rig traveling from, say, Boston to Los Angeles. But that doesn't mean shippers should wait to transition to alternate fuels; they can act now. Here's why it might make sense.
The alternative fossil fuel
Although size estimates vary, there is no disputing that the United States has huge reserves of natural gas within its borders and that this abundance of supply plays a key role in keeping the cost lower than other energy sources.
As for how much lower, the weekly fuel price report by Clean Energy Fuels Corp., a major LNG supplier, provides some comparisons. For the week of Feb. 27, when diesel in the United States sold for $4.05 a gallon, the equivalent amount of LNG cost $2.82 and CNG just $2.32, according to the company.
Although trucks can be adapted to run on both LNG and CPG, the equipment carries a higher price tag. A typical Class 8 truck running on diesel costs anywhere from $100,000 to $125,000, according to Glen P. Kedzie, vice president at the American Trucking Associations (ATA). If a motor carrier were to use LNG-powered rigs, the price for the truck would climb at least another $50,000 per unit and maybe as much as $90,000, depending on the additional features.
Aside from a lower cost per gallon, LNG has another advantage. It's considered to be a "green" fuel in that it emits less carbon dioxide than oil fuels. It also produces fewer pollutants and particulate emissions than other hydrocarbon fuels.
The biggest hurdle has been the lack of a nationwide infrastructure of fueling stations. Kedzie says it's a classic "chicken and egg" situation. He notes that companies are reluctant to build out the infrastructure until enough truckers use LNG, and truckers aren't willing to commit to using LNG without a refueling network in place.
In an effort to spur creation of an LNG market, legislation has been introduced in both houses of Congress to provide tax credits for LNG-powered vehicles as well as the refueling infrastructure. Given the fact that the credits would cost the U.S. treasury $5 billion in lost revenue at a time of a looming federal deficit, the legislation faces an uncertain future.
According to the Energy Information Administration (EIA), there were, as of last year, 44 fueling stations for LNG trucks in the United States. Most of those stations were in California, according to EIA. Among the companies operating LNG trucks in that state is Wal-Mart Stores Inc., which is currently using LNG-fueled Peterbilt trucks to make delivery runs from its DC in Apple Valley to retail outlets in Southern California. Another is commercial and residential flooring manufacturer Mohawk Industries, which is leasing LNG-powered trucks from Ryder System Inc. for deliveries in the region. Mohawk is not the only shipper giving LNG a try. Ryder says that to date, it has leased 35 LNG-powered Class 8 day cabs (20 Peterbilts and 15 Freightliners) to customers for use in Southern California.
In 2011, UPS Inc. acquired 48 LNG-powered heavy-duty trucks, which it is running from Las Vegas to Ontario, Calif. UPS received a $3.9 million grant from a state environmental agency, SouthCoast Air Quality Management, to help defray the trucks' cost.
Charting the future
Although LNG's proponents have been pushing for the government to create a market for LNG-powered fleets, it's already there for shippers with fixed routes willing to sign a contract that incentivizes the carrier to deploy the vehicles. Dillon Transport Inc. of Burr Ridge, Ill., has begun offering just such a program in Texas and Ohio for Owens Corning, which generates enough steady business for Dillon to justify dedicated service.
Phil Crofts, director of marketing at Dillon, declined to provide specifics about the deal. However, he said Dillon was prepared to offer other shippers a fixed price to move goods on an LNG truck.
"We would feel comfortable offering a customer a guarantee that the fuel surcharge would not go up for a year," he said.
Other truckers may be willing to offer a similar arrangement to shippers. Such an arrangement would give the shipper the assurance of having a firm line item in his transportation budget for one year.
"Once shippers understand this, they will be requesting the major carriers to do this and get a break on the fuel charge," says Crofts.
In a volatile oil market with diesel fuel prices seemingly headed higher, there's clearly a business case to be made for moving freight on LNG trucks. But shippers need not wait for the government to dole out subsidies. They can reach out to willing motor carriers, commit shipments to an LNG carrier in exchange for a contract guaranteeing a fixed rate, and save freight dollars right now.
Logistics real estate developer Prologis today named a new chief executive, saying the company’s current president, Dan Letter, will succeed CEO and co-founder Hamid Moghadam when he steps down in about a year.
After retiring on January 1, 2026, Moghadam will continue as San Francisco-based Prologis’ executive chairman, providing strategic guidance. According to the company, Moghadam co-founded Prologis’ predecessor, AMB Property Corporation, in 1983. Under his leadership, the company grew from a startup to a global leader, with a successful IPO in 1997 and its merger with ProLogis in 2011.
Letter has been with Prologis since 2004, and before being president served as global head of capital deployment, where he had responsibility for the company’s Investment Committee, deployment pipeline management, and multi-market portfolio acquisitions and dispositions.
Irving F. “Bud” Lyons, lead independent director for Prologis’ Board of Directors, said: “We are deeply grateful for Hamid’s transformative leadership. Hamid’s 40-plus-year tenure—starting as an entrepreneurial co-founder and evolving into the CEO of a major public company—is a rare achievement in today’s corporate world. We are confident that Dan is the right leader to guide Prologis in its next chapter, and this transition underscores the strength and continuity of our leadership team.”
The New York-based industrial artificial intelligence (AI) provider Augury has raised $75 million for its process optimization tools for manufacturers, in a deal that values the company at more than $1 billion, the firm said today.
According to Augury, its goal is deliver a new generation of AI solutions that provide the accuracy and reliability manufacturers need to make AI a trusted partner in every phase of the manufacturing process.
The “series F” venture capital round was led by Lightrock, with participation from several of Augury’s existing investors; Insight Partners, Eclipse, and Qumra Capital as well as Schneider Electric Ventures and Qualcomm Ventures. In addition to securing the new funding, Augury also said it has added Elan Greenberg as Chief Operating Officer.
“Augury is at the forefront of digitalizing equipment maintenance with AI-driven solutions that enhance cost efficiency, sustainability performance, and energy savings,” Ashish (Ash) Puri, Partner at Lightrock, said in a release. “Their predictive maintenance technology, boasting 99.9% failure detection accuracy and a 5-20x ROI when deployed at scale, significantly reduces downtime and energy consumption for its blue-chip clients globally, offering a compelling value proposition.”
The money supports the firm’s approach of "Hybrid Autonomous Mobile Robotics (Hybrid AMRs)," which integrate the intelligence of "Autonomous Mobile Robots (AMRs)" with the precision and structure of "Automated Guided Vehicles (AGVs)."
According to Anscer, it supports the acceleration to Industry 4.0 by ensuring that its autonomous solutions seamlessly integrate with customers’ existing infrastructures to help transform material handling and warehouse automation.
Leading the new U.S. office will be Mark Messina, who was named this week as Anscer’s Managing Director & CEO, Americas. He has been tasked with leading the firm’s expansion by bringing its automation solutions to industries such as manufacturing, logistics, retail, food & beverage, and third-party logistics (3PL).
Supply chains continue to deal with a growing volume of returns following the holiday peak season, and 2024 was no exception. Recent survey data from product information management technology company Akeneo showed that 65% of shoppers made holiday returns this year, with most reporting that their experience played a large role in their reason for doing so.
The survey—which included information from more than 1,000 U.S. consumers gathered in January—provides insight into the main reasons consumers return products, generational differences in return and online shopping behaviors, and the steadily growing influence that sustainability has on consumers.
Among the results, 62% of consumers said that having more accurate product information upfront would reduce their likelihood of making a return, and 59% said they had made a return specifically because the online product description was misleading or inaccurate.
And when it comes to making those returns, 65% of respondents said they would prefer to return in-store, if possible, followed by 22% who said they prefer to ship products back.
“This indicates that consumers are gravitating toward the most sustainable option by reducing additional shipping,” the survey authors said in a statement announcing the findings, adding that 68% of respondents said they are aware of the environmental impact of returns, and 39% said the environmental impact factors into their decision to make a return or exchange.
The authors also said that investing in the product experience and providing reliable product data can help brands reduce returns, increase loyalty, and provide the best customer experience possible alongside profitability.
When asked what products they return the most, 60% of respondents said clothing items. Sizing issues were the number one reason for those returns (58%) followed by conflicting or lack of customer reviews (35%). In addition, 34% cited misleading product images and 29% pointed to inaccurate product information online as reasons for returning items.
More than 60% of respondents said that having more reliable information would reduce the likelihood of making a return.
“Whether customers are shopping directly from a brand website or on the hundreds of e-commerce marketplaces available today [such as Amazon, Walmart, etc.] the product experience must remain consistent, complete and accurate to instill brand trust and loyalty,” the authors said.
When you get the chance to automate your distribution center, take it.
That's exactly what leaders at interior design house
Thibaut Design did when they relocated operations from two New Jersey distribution centers (DCs) into a single facility in Charlotte, North Carolina, in 2019. Moving to an "empty shell of a building," as Thibaut's Michael Fechter describes it, was the perfect time to switch from a manual picking system to an automated one—in this case, one that would be driven by voice-directed technology.
"We were 100% paper-based picking in New Jersey," Fechter, the company's vice president of distribution and technology, explained in a
case study published by Voxware last year. "We knew there was a need for automation, and when we moved to Charlotte, we wanted to implement that technology."
Fechter cites Voxware's promise of simple and easy integration, configuration, use, and training as some of the key reasons Thibaut's leaders chose the system. Since implementing the voice technology, the company has streamlined its fulfillment process and can onboard and cross-train warehouse employees in a fraction of the time it used to take back in New Jersey.
And the results speak for themselves.
"We've seen incredible gains [from a] productivity standpoint," Fechter reports. "A 50% increase from pre-implementation to today."
THE NEED FOR SPEED
Thibaut was founded in 1886 and is the oldest operating wallpaper company in the United States, according to Fechter. The company works with a global network of designers, shipping samples of wallpaper and fabrics around the world.
For the design house's warehouse associates, picking, packing, and shipping thousands of samples every day was a cumbersome, labor-intensive process—and one that was prone to inaccuracy. With its paper-based picking system, mispicks were common—Fechter cites a 2% to 5% mispick rate—which necessitated stationing an extra associate at each pack station to check that orders were accurate before they left the facility.
All that has changed since implementing Voxware's Voice Management Suite (VMS) at the Charlotte DC. The system automates the workflow and guides associates through the picking process via a headset, using voice commands. The hands-free, eyes-free solution allows workers to focus on locating and selecting the right item, with no paper-based lists to check or written instructions to follow.
Thibaut also uses the tech provider's analytics tool, VoxPilot, to monitor work progress, check orders, and keep track of incoming work—managers can see what orders are open, what's in process, and what's completed for the day, for example. And it uses VoxTempo, the system's natural language voice recognition (NLVR) solution, to streamline training. The intuitive app whittles training time down to minutes and gets associates up and working fast—and Thibaut hitting minimum productivity targets within hours, according to Fechter.
EXPECTED RESULTS REALIZED
Key benefits of the project include a reduction in mispicks—which have dropped to zero—and the elimination of those extra quality-control measures Thibaut needed in the New Jersey DCs.
"We've gotten to the point where we don't even measure mispicks today—because there are none," Fechter said in the case study. "Having an extra person at a pack station to [check] every order before we pack [it]—that's been eliminated. Not only is the pick right the first time, but [the order] also gets packed and shipped faster than ever before."
The system has increased inventory accuracy as well. According to Fechter, it's now "well over 99.9%."