Shifting production to Latin America sounds like a can't-miss for companies looking to boost speed to market. Unfortunately, it's not as simple as it sounds.
James Cooke is a principal analyst with Nucleus Research in Boston, covering supply chain planning software. He was previously the editor of CSCMP?s Supply Chain Quarterly and a staff writer for DC Velocity.
Companies that engage in "near shoring"—manufacturing in countries that are close to target markets—may think they have it made. After all, they've cut transit times, reduced transportation costs, and improved their products' speed to market. But those that shift production from Asia to Latin America will find there's more to the story. While the distances may be less daunting, they're likely to confront a whole new set of transportation challenges.
For starters, there's infrastructure. Few Central and South American countries boast the kind of transportation infrastructure found in the United States. That means that with some exceptions (like Mexico or Colombia, where manufacturing sometimes takes place in the country's interior), a company looking to locate a plant in Latin America will likely find its options limited to sites near an airport or seaport.
Another potential complication is access to suppliers. While companies that offshore operations to China have little difficulty finding domestic sources of parts and materials, that's not the case in most of Latin America. In order to run an assembly operation in that part of the world, a company will most likely have to bring in parts and components via ocean.
Despite these obstacles, Latin American countries continue to generate interest from companies interested in pursuing the near-shoring option. Four nations in particular are drawing attention these days: Mexico, Costa Rica, Honduras, and Brazil. What follows is a capsule look at the transportation climate in each of these countries.
Mexico. If it weren't for the country's ongoing drug war, Mexico would be the site of choice for virtually every company contemplating near shoring. There are a number of reasons for that. To begin with, there's proximity. Because Mexico borders the United States, it offers the shortest transit times of any Latin American country. Plus, exporters have the option of using trucks, rather than steamship lines, for U.S.-bound shipments. In addition, Mexico offers a trained work force, with skills acquired during decades of maquiladora manufacturing. On top of that, the North American Free Trade Agreement (NAFTA) has virtually eliminated trade barriers.
As for inbound transportation options, companies bringing materials into Mexico from Asia typically use the Port of Lázaro Cárdenas. Located on the country's Pacific coast, Lázaro Cárdenas can accommodate large containerships. With inbound shipments from Europe, companies typically use Veracruz, Mexico's oldest and largest port.
Export shipments, by contrast, typically move north by truck (the one exception being shipments of cars, which generally are moved via rail). For the most part, Mexican truckers are still mom and pop enterprises, although many have formed relationships with major U.S. motor carriers and third-party logistics service companies.
Companies looking to hire truckers in Mexico should be aware that practices differ south of the border, says Paul M. Karon, president of The Entrada Group, which helps clients set up manufacturing operations in Mexico. For example, he says, they can't assume the carrier will provide insurance coverage for their cargo. "None of the [Mexican] trucking companies carry insurance," he says. "You have to make sure that the shipment is insured door to door."
At the moment, Mexican truckers haul cargo only as far as the U.S. border, where they interchange trailers with U.S. carriers for delivery to destinations in the United States. That's because Mexican motor carriers are prohibited from operating in the United States beyond a 25-mile commercial zone along the border. A tentative deal announced by President Barack Obama and Mexican President Felipe Calderón in March would change all that, allowing Mexican truckers to operate deeper into U.S. commerce. But most experts believe that even if the ban is lifted, the practice of swapping trailers at the border will continue for the foreseeable future. "We're not banking on overcoming that restriction anytime soon," says Chad Spence, a director in the enterprise improvement practice at the consulting firm AlixPartners LLP.
Costa Rica. Costa Rica's highly educated work force has proved a powerful draw for makers of electronics and medical devices, prompting a number of manufacturers to shift operations from Puerto Rico to this Central American nation.
As for transportation options, the country has a major port, Puerto Limón, on the Atlantic Coast as well as a smaller port, Puerto Caldera, on the Pacific side.
Karon says that companies manufacturing in Costa Rica generally set up shop within 10 miles of the airport in San José, the country's capital. That's because most of them are makers of high-value products, which typically ship their goods via air freight rather than ocean, as is common in other Central American countries.
Honduras. Low labor costs have attracted a number of apparel makers to Honduras. And easy access by water has only added to this nation's appeal. The country boasts the only deep-water harbor in Central America, the Port of Puerto Cortés. "The logistics are good in Honduras, if you can live with moving your product by boat," says Karon.
Most of the manufacturers that do business in Honduras set up plants near Puerto Cortés and truck their finished goods to the port. In many cases, they don't even have to go out and find their own truckers. Typically, major steamship lines have relationships with trucking companies to handle the freight movement to the port, explains Guillermo Coindet, a lecturer in logistics at UNITEC (Universidad Tecnológica Centroamericana), a university in the Honduran capital of Tegucigalpa.
Brazil. Because of the country's protectionist laws, most of the foreign-owned plants in Brazil produce goods strictly for domestic consumption. Still, Brazil has considerable promise for near shoring. For one thing, unlike other Latin American nations, it offers an abundance of domestic sources of raw materials and parts. For another, Brazil is much closer to the United States by ocean than, say, China. "From Brazil, it's 8,000 miles to the United States [by sea] versus 12,000 miles from China," says Harry Moser, founder of the Reshoring Initiative, a non-profit group that promotes near shoring.
Brazil's railroads are used mostly to haul commodities, minerals, and agricultural products, making trucking the default choice for companies looking to move goods to one of the seaports on Brazil's Atlantic coast.
But trucking in Brazil presents some challenges, says Carlos Thome, a vice president with AlixPartners. Individual states within Brazil tax truckers at different rates, and the government imposes onerous insurance regulations on cargo shipments, he says. Plus, some truckers will refuse to move shipments at night for fear of hijacking.
On the plus side, shippers don't have worry about sudden rate hikes due to a spike in fuel prices. "Petrobras [the government-owned energy monopoly] controls the price of diesel, so you don't see fluctuations or fuel surcharges like in Europe or the United States," Thome says. (For more on Brazil, see "The rocky road to Rio: What shippers need to know about doing business in Brazil.")
The challenges don't necessarily end once a shipment reaches a port. It's not uncommon for shippers to encounter transit delays due to port congestion, a byproduct of Brazil's thriving export trade. "These ports are saturated in terms of capacity because export movements have doubled," says Thome.
Time to market
In the end, of course, transportation is just one of many factors companies consider when weighing the near-shoring decision. Taxes, wage rates, labor availability, tariffs, and duties all play a role as well.
Nonetheless, the prospect of slashing time to market and reducing the amount of overall inventory in the supply chain pipeline holds undeniable appeal for corporate decision makers. "Companies are looking at near shoring because of speed to market," says Karon. "Being closer to the U.S. market is the number one reason to be in Latin America as opposed to Asia."
Progress in generative AI (GenAI) is poised to impact business procurement processes through advancements in three areas—agentic reasoning, multimodality, and AI agents—according to Gartner Inc.
Those functions will redefine how procurement operates and significantly impact the agendas of chief procurement officers (CPOs). And 72% of procurement leaders are already prioritizing the integration of GenAI into their strategies, thus highlighting the recognition of its potential to drive significant improvements in efficiency and effectiveness, Gartner found in a survey conducted in July, 2024, with 258 global respondents.
Gartner defined the new functions as follows:
Agentic reasoning in GenAI allows for advanced decision-making processes that mimic human-like cognition. This capability will enable procurement functions to leverage GenAI to analyze complex scenarios and make informed decisions with greater accuracy and speed.
Multimodality refers to the ability of GenAI to process and integrate multiple forms of data, such as text, images, and audio. This will make GenAI more intuitively consumable to users and enhance procurement's ability to gather and analyze diverse information sources, leading to more comprehensive insights and better-informed strategies.
AI agents are autonomous systems that can perform tasks and make decisions on behalf of human operators. In procurement, these agents will automate procurement tasks and activities, freeing up human resources to focus on strategic initiatives, complex problem-solving and edge cases.
As CPOs look to maximize the value of GenAI in procurement, the study recommended three starting points: double down on data governance, develop and incorporate privacy standards into contracts, and increase procurement thresholds.
“These advancements will usher procurement into an era where the distance between ideas, insights, and actions will shorten rapidly,” Ryan Polk, senior director analyst in Gartner’s Supply Chain practice, said in a release. "Procurement leaders who build their foundation now through a focus on data quality, privacy and risk management have the potential to reap new levels of productivity and strategic value from the technology."
Businesses are cautiously optimistic as peak holiday shipping season draws near, with many anticipating year-over-year sales increases as they continue to battle challenging supply chain conditions.
That’s according to the DHL 2024 Peak Season Shipping Survey, released today by express shipping service provider DHL Express U.S. The company surveyed small and medium-sized enterprises (SMEs) to gauge their holiday business outlook compared to last year and found that a mix of optimism and “strategic caution” prevail ahead of this year’s peak.
Nearly half (48%) of the SMEs surveyed said they expect higher holiday sales compared to 2023, while 44% said they expect sales to remain on par with last year, and just 8% said they foresee a decline. Respondents said the main challenges to hitting those goals are supply chain problems (35%), inflation and fluctuating consumer demand (34%), staffing (16%), and inventory challenges (14%).
But respondents said they have strategies in place to tackle those issues. Many said they began preparing for holiday season earlier this year—with 45% saying they started planning in Q2 or earlier, up from 39% last year. Other strategies include expanding into international markets (35%) and leveraging holiday discounts (32%).
Sixty percent of respondents said they will prioritize personalized customer service as a way to enhance customer interactions and loyalty this year. Still others said they will invest in enhanced web and mobile experiences (23%) and eco-friendly practices (13%) to draw customers this holiday season.
That challenge is one of the reasons that fewer shoppers overall are satisfied with their shopping experiences lately, Lincolnshire, Illinois-based Zebra said in its “17th Annual Global Shopper Study.”th Annual Global Shopper Study.” While 85% of shoppers last year were satisfied with both the in-store and online experiences, only 81% in 2024 are satisfied with the in-store experience and just 79% with online shopping.
In response, most retailers (78%) say they are investing in technology tools that can help both frontline workers and those watching operations from behind the scenes to minimize theft and loss, Zebra said.
Just 38% of retailers currently use AI-based prescriptive analytics for loss prevention, but a much larger 50% say they plan to use it in the next 1-3 years. That was followed by self-checkout cameras and sensors (45%), computer vision (46%), and RFID tags and readers (42%) that are planned for use within the next three years, specifically for loss prevention.
Those strategies could help improve the brick and mortar shopping experience, since 78% of shoppers say it’s annoying when products are locked up or secured within cases. Adding to that frustration is that it’s hard to find an associate while shopping in stores these days, according to 70% of consumers. In response, some just walk out; one in five shoppers has left a store without getting what they needed because a retail associate wasn’t available to help, an increase over the past two years.
The survey also identified additional frustrations faced by retailers and associates:
challenges with offering easy options for click-and-collect or returns, despite high shopper demand for them
the struggle to confirm current inventory and pricing
lingering labor shortages and increasing loss incidents, even as shoppers return to stores
“Many retailers are laying the groundwork to build a modern store experience,” Matt Guiste, Global Retail Technology Strategist, Zebra Technologies, said in a release. “They are investing in mobile and intelligent automation technologies to help inform operational decisions and enable associates to do the things that keep shoppers happy.”
The survey was administered online by Azure Knowledge Corporation and included 4,200 adult shoppers (age 18+), decision-makers, and associates, who replied to questions about the topics of shopper experience, device and technology usage, and delivery and fulfillment in store and online.
An eight-year veteran of the Georgia company, Hakala will begin his new role on January 1, when the current CEO, Tero Peltomäki, will retire after a long and noteworthy career, continuing as a member of the board of directors, Cimcorp said.
According to Hakala, automation is an inevitable course in Cimcorp’s core sectors, and the company’s end-to-end capabilities will be crucial for clients’ success. In the past, both the tire and grocery retail industries have automated individual machines and parts of their operations. In recent years, automation has spread throughout the facilities, as companies want to be able to see their entire operation with one look, utilize analytics, optimize processes, and lead with data.
“Cimcorp has always grown by starting small in the new business segments. We’ve created one solution first, and as we’ve gained more knowledge of our clients’ challenges, we have been able to expand,” Hakala said in a release. “In every phase, we aim to bring our experience to the table and even challenge the client’s initial perspective. We are interested in what our client does and how it could be done better and more efficiently.”
Although many shoppers will
return to physical stores this holiday season, online shopping remains a driving force behind peak-season shipping challenges, especially when it comes to the last mile. Consumers still want fast, free shipping if they can get it—without any delays or disruptions to their holiday deliveries.
One disruptor that gets a lot of headlines this time of year is package theft—committed by so-called “porch pirates.” These are thieves who snatch parcels from front stairs, side porches, and driveways in neighborhoods across the country. The problem adds up to billions of dollars in stolen merchandise each year—not to mention headaches for shippers, parcel delivery companies, and, of course, consumers.
Given the scope of the problem, it’s no wonder online shoppers are worried about it—especially during holiday season. In its annual report on package theft trends, released in October, the
security-focused research and product review firm Security.org found that:
17% of Americans had a package stolen in the past three months, with the typical stolen parcel worth about $50. Some 44% said they’d had a package taken at some point in their life.
Package thieves poached more than $8 billion in merchandise over the past year.
18% of adults said they’d had a package stolen that contained a gift for someone else.
Ahead of the holiday season, 88% of adults said they were worried about theft of online purchases, with more than a quarter saying they were “extremely” or “very” concerned.
But it doesn’t have to be that way. There are some low-tech steps consumers can take to help guard against porch piracy along with some high-tech logistics-focused innovations in the pipeline that can protect deliveries in the last mile. First, some common-sense advice on avoiding package theft from the Security.org research:
Install a doorbell camera, which is a relatively low-cost deterrent.
Bring packages inside promptly or arrange to have them delivered to a secure location if no one will be at home.
Consider using click-and-collect options when possible.
If the retailer allows you to specify delivery-time windows, consider doing so to avoid having packages sit outside for extended periods.
These steps may sound basic, but they are by no means a given: Fewer than half of Americans consider the timing of deliveries, less than a third have a doorbell camera, and nearly one-fifth take no precautions to prevent package theft, according to the research.
Tech vendors are stepping up to help. One example is
Arrive AI, which develops smart mailboxes for last-mile delivery and pickup. The company says its Mailbox-as-a-Service (MaaS) platform will revolutionize the last mile by building a network of parcel-storage boxes that can be accessed by people, drones, or robots. In a nutshell: Packages are placed into a weatherproof box via drone, robot, driverless carrier, or traditional delivery method—and no one other than the rightful owner can access it.
Although the platform is still in development, the company already offers solutions for business clients looking to secure high-value deliveries and sensitive shipments. The health-care industry is one example: Arrive AI offers secure drone delivery of medical supplies, prescriptions, lab samples, and the like to hospitals and other health-care facilities. The platform provides real-time tracking, chain-of-custody controls, and theft-prevention features. Arrive is conducting short-term deployments between logistics companies and health-care partners now, according to a company spokesperson.
The MaaS solution has a pretty high cool factor. And the common-sense best practices just seem like solid advice. Maybe combining both is the key to a more secure last mile—during peak shipping season and throughout the year as well.