Distribution/logistics salaries show signs of recovery
After dropping from 2008 to 2009, salaries for distribution and logistics professionals have started to creep up again, according to DC Velocity 's annual survey.
Susan Lacefield has been working for supply chain publications since 1999. Before joining DC VELOCITY, she was an associate editor for Supply Chain Management Review and wrote for Logistics Management magazine. She holds a master's degree in English.
Did the recession of 2008-2009 take a toll on distribution and logistics professionals? The results of DC VELOCITY's 2010 annual salary survey indicate that the answer is yes. The median salary for the 1,010 readers who responded to this year's poll was $85,000—down about 5 percent from the pre-recession peaks of $89,000 in the 2008 survey and $90,000 in 2007. (Last year's survey can be found here.)
But the news on the compensation front isn't all grim. This year's median salary is up slightly from last year's median of $83,000, suggesting that salaries may have bottomed out and are now on the rise again.
Indeed, 41 percent of the respondents to the survey, which was conducted via an online questionnaire in February and March, said their salaries had risen in the past 12 months, while 39 percent said their salaries had held steady. When the results are broken down by job title, a similar picture emerges: For the most part, salaries are comparable to or higher than last year's figures (see Exhibit 1). The one anomaly is the median salary for corporate officers, which dropped 16 percent. However, this finding might reflect the small sample size (33 respondents).
These findings align with what Donald Jacobson of the recruitment firm Optimum Supply Chain Recruiters has seen in the market. There's no doubt that the downturn threw many out of work, he says, but "overall salaries have not changed. If anything, they may have increased because of the higher level of sophistication that the companies are demanding," he says. "Even smaller and mid-sized companies need the same level of sophistication as bigger companies, and that pushes salaries up."
But not everyone was so fortunate. Some 20 percent of the survey respondents reported that their salaries had dropped from the previous year. That's a significantly higher percentage than we've seen in past surveys—14 percent in the 2009 survey and 3 percent in the 2008 edition.
Industries particularly hard hit include transportation services, third-party logistics (3PL) services, and wholesale/retail. The survey showed that 32 percent of respondents working in transportation services were making less than they were a year earlier. Similarly, 22 percent of respondents from the third-party logistics services sector and 19 percent from the wholesale/retail industry said their pay had declined. (See Exhibit 2 for median salaries by industry.)
The survey also found a correlation between shrinking paychecks and company size, with workers at smaller companies more likely to be feeling the pain. One-third of all respondents who work at companies with fewer than 100 employees saw their compensation drop in the past 12 months. By contrast, only 12 percent of respondents from very large companies (5,000 employees or more) took a hit in pay.
Wanted: Jack of all trades
In addition to salary cuts, last year saw a rash of layoffs as companies desperately tried to trim costs to offset weak sales. As jobs were cut, however, that work didn't necessarily go away. Instead, companies asked their remaining employees to do more.
One result is that jobs are being combined in new and unusual ways. "We are seeing an interesting phenomenon in the industry. Due to the economy and reduced head count, companies are combining skill sets that don't normally go together," says Jacobson. For example, Jacobson says he's seen some clients combine sourcing/purchasing positions with planning and transportation positions. One even combined responsibility for its co-packing operation with responsibility for sourcing and transportation.
DC VELOCITY's salary survey results reflect this trend. It's a rare respondent who doesn't have direct or indirect control or influence over more than one of the following functions and activities: supply chain management, logistics management, transportation management, warehouse and/or distribution center management, fleet operations, import/export operations, and procurement/purchasing. In fact, 57 percent of all respondents said they had direct or indirect control or influence over three or more functions.
Yet Jacobson says companies have been slow to adjust salaries to reflect this increase in responsibility. "The only way to find that combination [of skills] is to look at people with more experience, which means higher dollars. But they're not raising the salary. Companies aren't adjusting their compensation to attract the candidates that have the combined skills," he says.
What's in a paycheck?
Besides industry and job responsibility, there are a number of other factors that influence logistics professionals' salaries. Few of them will come as much surprise.
For example, as experience increases, so does pay. Our survey results show a strong correlation between salary and years of logistics experience (see Exhibit 3). Similarly, older employees tend to be paid more than their younger counterparts (see Exhibit 4).
Likewise, those working for larger companies typically earn more than those in smaller ones. In fact, there is a significant gap in median salary between those companies with more than 500 employees and those with a smaller workforce. (See Exhibit 5.)
Few will be surprised to hear that a graduate degree typically translates to higher pay. Logistics professionals with a master's degree or doctorate generally earn more than their colleagues with a bachelor's degree or high school diploma. Interestingly, however, the median salary for respondents with a Ph.D. was lower than the median salary for those with a master's degree (see Exhibit 6).
As in the past, our 2010 survey indicated that gender has a bearing on pay. There is still a significant salary gap between men and women. While the median salary for males is $87,100, the median salary for females is $66,500. This gap persists no matter what the position (see Exhibit 7). The difference is less noticeable at the supervisor level, however, which suggests that salaries might equalize as more women rise through the ranks.
Geography also plays a role in compensation. As Exhibit 8 shows, median salaries vary based on region of the country. The results of this year's survey are consistent with what we've seen in the past, with salaries in the Midwest on the low end and salaries in the West on the high side.
Hope for the future?
So what does all this portend for the future? Have salaries been reset at a new, lower level, or can logistics professionals reasonably expect to see their pay rise as the economy recovers?
Jacobson for one believes there are glimmers of hope. His firm is now seeing more companies—particularly small and mid-sized companies—reaching out to recruitment firms to help them fill supply chain positions. Expertise in global logistics and global purchasing is in particularly high demand right now, he says.
Jacobson says hiring in the 3PL industry is also picking up. He believes the downturn encouraged more companies to outsource non-core competencies. Optimum Supply Chain Recruiters receives requests from third-party providers looking to fill business development positions at least once a week, he adds.
Even so, the hiring process continues to be slow across the board, according to Jacobson. The recession and the high unemployment rate have given rise to unrealistic expectations among human resource professionals, he says. They expect a large pool of candidates for every single position and, as a result, take a long time looking for the perfect candidate. "It's really stretched the hiring cycle," he says.
But this trend cannot last for long, Jacobson believes. Companies will soon realize the cost of letting a position go unfilled for an extended period, he says, and they'll respond by offering the job to the candidate who best matches their requirements rather than waiting for that perfect person. At the same time, he says, they will begin offering salaries that are more consistent with the level of sophistication and experience they're seeking.
If Jacobson's read on the marketplace proves correct, then the 2010 salary survey results seem to point to a better future. Maybe by this time next year, we'll be seeing salaries recovering to the levels recorded in 2007 and 2008.
President-elect Donald Trump today picked Sean Duffy as his nomination to lead the U.S. Department of Transportation (DOT) for the next four years, choosing a former Republican U.S. Rep. for Wisconsin and current Fox News television host, according to published reports.
Duffy served in the U.S. House for nearly nine years after he found fame as a reality TV show cast member on a spinoff show from the MTV hit series “The Real World” and then as district attorney for a county in Wisconsin. As he named his choice for the potential cabinet slot, Trump noted that Duffy also met his wife on that television series, marrying a fellow actor who also went on to become a Fox News TV personality.
If Duffy earns confirmation by the U.S. Senate, he would become the second Fox News media employee after potential Secretary of Defense Pete Hegseth. Duffy would replace current DOT Secretary Pete Buttigieg, a Biden Administration pick who succeeded former Trump Administration choice Elaine Chao, who resigned in the wake of the deadly January 6 riots following Trump’s election loss in 2020.
Following news of the nomination, trucking industry group the Owner-Operator Independent Drivers Association (OOIDA) urged Duffy to concentrate on a handful of specific issues. “OOIDA and the 150,000 small business truckers we represent congratulate Representative Sean Duffy on his nomination as Secretary of Transportation,” OOIDA President Todd Spencer said in a statement. “We look forward to working with him in advancing the priorities of small business truckers across America, including expanding truck parking, fighting freight fraud, and rolling back unnecessary regulations. We encourage a swift confirmation in the Senate and look forward to working with the new administration.”
Likewise, the current Ranking Member of the House Committee on Transportation and Infrastructure, Rick Larsen (D-WA), said he hoped to work with Duffy to pass a bipartisan surface transportation bill in the next term.
“This Congress, the T&I Committee has advanced major bipartisan legislation to keep people and the economy moving, including the FAA Reauthorization Act, the Water Resources Development Act, and the Coast Guard Authorization Act,” Larsen said in an email. “Next Congress, I look forward to working with my T&I colleagues to build on this bipartisan work by passing a surface transportation bill—which Congress has consistently done for the past 25 years—that will create good-paying jobs and build a cleaner, greener, safer and more accessible transportation system across the country. Transportation policy has a long bipartisan history, and I look forward to continuing to maintain the tradition under Former Representative Sean Duffy’s leadership and working together to pass the next surface transportation authorization, creating more jobs, if he is confirmed as Secretary of the U.S. Department of Transportation.”
That challenge is one of the reasons that fewer shoppers overall are satisfied with their shopping experiences lately, Lincolnshire, Illinois-based Zebra said in its “17th Annual Global Shopper Study.”th Annual Global Shopper Study.” While 85% of shoppers last year were satisfied with both the in-store and online experiences, only 81% in 2024 are satisfied with the in-store experience and just 79% with online shopping.
In response, most retailers (78%) say they are investing in technology tools that can help both frontline workers and those watching operations from behind the scenes to minimize theft and loss, Zebra said.
Just 38% of retailers currently use AI-based prescriptive analytics for loss prevention, but a much larger 50% say they plan to use it in the next 1-3 years. That was followed by self-checkout cameras and sensors (45%), computer vision (46%), and RFID tags and readers (42%) that are planned for use within the next three years, specifically for loss prevention.
Those strategies could help improve the brick and mortar shopping experience, since 78% of shoppers say it’s annoying when products are locked up or secured within cases. Adding to that frustration is that it’s hard to find an associate while shopping in stores these days, according to 70% of consumers. In response, some just walk out; one in five shoppers has left a store without getting what they needed because a retail associate wasn’t available to help, an increase over the past two years.
The survey also identified additional frustrations faced by retailers and associates:
challenges with offering easy options for click-and-collect or returns, despite high shopper demand for them
the struggle to confirm current inventory and pricing
lingering labor shortages and increasing loss incidents, even as shoppers return to stores
“Many retailers are laying the groundwork to build a modern store experience,” Matt Guiste, Global Retail Technology Strategist, Zebra Technologies, said in a release. “They are investing in mobile and intelligent automation technologies to help inform operational decisions and enable associates to do the things that keep shoppers happy.”
The survey was administered online by Azure Knowledge Corporation and included 4,200 adult shoppers (age 18+), decision-makers, and associates, who replied to questions about the topics of shopper experience, device and technology usage, and delivery and fulfillment in store and online.
An eight-year veteran of the Georgia company, Hakala will begin his new role on January 1, when the current CEO, Tero Peltomäki, will retire after a long and noteworthy career, continuing as a member of the board of directors, Cimcorp said.
According to Hakala, automation is an inevitable course in Cimcorp’s core sectors, and the company’s end-to-end capabilities will be crucial for clients’ success. In the past, both the tire and grocery retail industries have automated individual machines and parts of their operations. In recent years, automation has spread throughout the facilities, as companies want to be able to see their entire operation with one look, utilize analytics, optimize processes, and lead with data.
“Cimcorp has always grown by starting small in the new business segments. We’ve created one solution first, and as we’ve gained more knowledge of our clients’ challenges, we have been able to expand,” Hakala said in a release. “In every phase, we aim to bring our experience to the table and even challenge the client’s initial perspective. We are interested in what our client does and how it could be done better and more efficiently.”
Although many shoppers will
return to physical stores this holiday season, online shopping remains a driving force behind peak-season shipping challenges, especially when it comes to the last mile. Consumers still want fast, free shipping if they can get it—without any delays or disruptions to their holiday deliveries.
One disruptor that gets a lot of headlines this time of year is package theft—committed by so-called “porch pirates.” These are thieves who snatch parcels from front stairs, side porches, and driveways in neighborhoods across the country. The problem adds up to billions of dollars in stolen merchandise each year—not to mention headaches for shippers, parcel delivery companies, and, of course, consumers.
Given the scope of the problem, it’s no wonder online shoppers are worried about it—especially during holiday season. In its annual report on package theft trends, released in October, the
security-focused research and product review firm Security.org found that:
17% of Americans had a package stolen in the past three months, with the typical stolen parcel worth about $50. Some 44% said they’d had a package taken at some point in their life.
Package thieves poached more than $8 billion in merchandise over the past year.
18% of adults said they’d had a package stolen that contained a gift for someone else.
Ahead of the holiday season, 88% of adults said they were worried about theft of online purchases, with more than a quarter saying they were “extremely” or “very” concerned.
But it doesn’t have to be that way. There are some low-tech steps consumers can take to help guard against porch piracy along with some high-tech logistics-focused innovations in the pipeline that can protect deliveries in the last mile. First, some common-sense advice on avoiding package theft from the Security.org research:
Install a doorbell camera, which is a relatively low-cost deterrent.
Bring packages inside promptly or arrange to have them delivered to a secure location if no one will be at home.
Consider using click-and-collect options when possible.
If the retailer allows you to specify delivery-time windows, consider doing so to avoid having packages sit outside for extended periods.
These steps may sound basic, but they are by no means a given: Fewer than half of Americans consider the timing of deliveries, less than a third have a doorbell camera, and nearly one-fifth take no precautions to prevent package theft, according to the research.
Tech vendors are stepping up to help. One example is
Arrive AI, which develops smart mailboxes for last-mile delivery and pickup. The company says its Mailbox-as-a-Service (MaaS) platform will revolutionize the last mile by building a network of parcel-storage boxes that can be accessed by people, drones, or robots. In a nutshell: Packages are placed into a weatherproof box via drone, robot, driverless carrier, or traditional delivery method—and no one other than the rightful owner can access it.
Although the platform is still in development, the company already offers solutions for business clients looking to secure high-value deliveries and sensitive shipments. The health-care industry is one example: Arrive AI offers secure drone delivery of medical supplies, prescriptions, lab samples, and the like to hospitals and other health-care facilities. The platform provides real-time tracking, chain-of-custody controls, and theft-prevention features. Arrive is conducting short-term deployments between logistics companies and health-care partners now, according to a company spokesperson.
The MaaS solution has a pretty high cool factor. And the common-sense best practices just seem like solid advice. Maybe combining both is the key to a more secure last mile—during peak shipping season and throughout the year as well.
The Boston-based enterprise software vendor Board has acquired the California company Prevedere, a provider of predictive planning technology, saying the move will integrate internal performance metrics with external economic intelligence.
According to Board, the combined technologies will integrate millions of external data points—ranging from macroeconomic indicators to AI-driven predictive models—to help companies build predictive models for critical planning needs, cutting costs by reducing inventory excess and optimizing logistics in response to global trade dynamics.
That is particularly valuable in today’s rapidly changing markets, where companies face evolving customer preferences and economic shifts, the company said. “Our customers spend significant time analyzing internal data but often lack visibility into how external factors might impact their planning,” Jeff Casale, CEO of Board, said in a release. “By integrating Prevedere, we eliminate those blind spots, equipping executives with a complete view of their operating environment. This empowers them to respond dynamically to market changes and make informed decisions that drive competitive advantage.”