Susan Lacefield has been working for supply chain publications since 1999. Before joining DC VELOCITY, she was an associate editor for Supply Chain Management Review and wrote for Logistics Management magazine. She holds a master's degree in English.
In the daily scramble to get product out the door, it's easy to overlook what's powering all that activity: your lift-truck batteries. Indeed, for many DC managers, industrial batteries are "the forgotten asset," says Tom Quinn, director of business development for Minit-Charger, a manufacturer of fast-charging systems.
That's a serious oversight. After all, we're not talking flashlight batteries here. A lift-truck battery comes with a high price tag. And like many expensive assets, it requires regular care and maintenance to stay in top condition.
How can you keep your lift-truck batteries running at peak performance levels? We asked several experts for advice. Here are their recommendations:
1. Keep your battery watered.
Mention battery maintenance, and the first thing that comes to mind is watering. As a battery runs, it loses water. That water has to be replaced —and not with just any water. Tap water may contain minerals, which could build up on the battery, shortening its life. Instead, use distilled water, recommends John Pratt, president and CEO of Multi-Shifter, a battery-handling equipment maker.
When you water matters as much as what you water with. "Water should only be added to batteries while the batteries are on charge at the end of charge and gassing, or as soon after recharge as possible," explains Ed Miller, product support manager for the Motive Power Division of East Penn, which manufactures Deka brand industrial batteries. If a battery is watered beforehand, it could boil over, adds Quinn.
As for the optimal watering schedule, that's subject to variation. For the average operation, once a week is usually enough. But a busy operation —say, one that runs three shifts seven days a week — might require twice-weekly watering, says Quinn. And a small, one-shift operation may be able to get away with watering every other week. To determine the right interval, Steve Ache, vice president of sales and marketing for battery management solutions company PowerDesigners, recommends using a battery monitoring device with a fluid level sensor.
Watering can be done manually —either by using a hose to fill the battery's cells individually or by using a singlepoint watering system, which lets you hook the hose up to one connection. For those who prefer an automated solution, there are chargers that will water your battery automatically through that single-point watering system, says Blake Dickinson, head of applications engineering for AeroVironment, which manufactures fast-charging systems.
2. Equalize your battery.
When a battery discharges, a couple of things happen. First, lead dioxide turns into lead sulfate, which builds up on the battery's plates. Although the charging process turns the sulfate back into dioxide, a normal charge is often not enough to get rid of all the sulfate that has built up, according to Dickinson. The sulfation can make it difficult to recharge the battery.
Second, over the course of a week, the electrolytes in the battery acid can separate out, with the heavy ones sinking to the bottom while the lighter ones rise to the top. If they're left stratified like this, the battery will not run efficiently.
An equalization, or extended charge, will remove the sulfate from the plates and destratify electrolytes, says Dickinson. This extended charge also equalizes all of the cells in the battery, so that the slightly weaker cells are operating at the same strength as strong cells. Eliminating that strength gap helps prevent battery failure, he explains.
3. Consider an additive.
Another way to get rid of sulfate is to use an additive. Pratt of Multi-Shifter recommends using Varix. Varix, which requires only a one-time application, flushes existing sulfate buildup off the plates and prevents additional sulfate from bonding to them. This process can lengthen the life of a new battery and improve the run time of an older one, according to Pratt. "We've had many instances where a battery that was only working for four hours was back to six to eight hours [after treatment]," he says.
4. Monitor the battery's temperature.
Make sure that your battery doesn't run too hot. "If your operating temperature stays above 115 degrees on a daily basis and doesn't drop below that point, you're asking for trouble," says Waseem Ahmad, vice president of engineering for battery manufacturer Hawker Powersource, an Enersys company.
You can determine a battery's temperature by inserting a thermometer into the cell or by taking an external reading using a heat gun. Alternatively, you can purchase a monitoring device for each battery that will track temperature as well as state of charge, peak current charging and discharging, and ampere hours consumed, says Ache.
5. Wash your battery regularly.
Washing your battery can both cool it down and make it function more efficiently. "The cleaner the copper tips on both the battery and the charger, the more efficient the transfer of electricity," says Dan Dwyer, general manager for Sackett Systems, which makes battery-handling equipment.
Batteries can be washed manually or automatically using wash cabinets. As for how frequently they should be washed, that will depend on the application, the type of facility, and the equalization cycle, says Dwyer. Typically, he recommends somewhere between once a week and every two weeks. Ahmad of Hawker suggests once a quarter.
6. Follow the 80-percent rule.
Batteries should be charged when they have reached 80 percent depth of discharge — typically eight hours for a new battery. Removing a battery for charging before it reaches that point is a waste of money, says Jim Lane, vice president of sales and marketing at battery-handling company MTC. Lane says it costs $20 on average to change and charge a battery (most of that goes for labor), so the costs of unnecessary battery exchanges can add up quickly.
7. Always use a cooled battery.
If you're changing out your batteries (as opposed to using fast or opportunity charging), allow the battery to cool down for four to eight hours after the charge, says Lane. "Heat degrades the battery faster than anything," he explains.
8. Follow the "first in, first out" rule.
One way to ensure you're using a fully cooled battery is to follow a "first in, first out" policy for battery rotation, says Dwyer. A battery management system —which tracks not only how long a battery was in the lift truck but also how long it was in the charging system —can help assure batteries are used in the correct order.
9. Don't undercharge your battery.
It might not sound harmful, but undercharging will cause sulfate to build up on a battery, reducing its capacity and ultimately its life, says Ahmad of Hawker. To avoid this, be sure to use a charger that matches the battery exactly. If you have a 1,000 amp hour battery, he says, your charger should also be 1,000 amp hours —no more, no less.
To determine whether batteries are fully charged, check the specific gravity of the acid after the charge, Ahmad advises. Each battery has a nameplate that tells what the specific gravity should be when it's fully charged. If the specific gravity does not match exactly, the charger needs to be adjusted.
10. Don't skimp on your record-keeping.
When it comes to battery maintenance, one of the biggest mistakes DCs make is failing to document battery-related activities, says Miller. Whether you use a simple paper checklist or a sophisticated battery management system, it's critical to keep records on activities like battery charging and discharging, battery change-outs, and battery rotation. Maintaining good records takes time and attention, but skipping that step is false economy. The more you know about the maintenance and performance history of these critical assets, the more you stand to save in the long run.
Penske said today that its facility in Channahon, Illinois, is now fully operational, and is predominantly powered by an onsite photovoltaic (PV) solar system, expected to generate roughly 80% of the building's energy needs at 200 KW capacity. Next, a Grand Rapids, Michigan, location will be also active in the coming months, and Penske's Linden, New Jersey, location is expected to go online in 2025.
And over the coming year, the Pennsylvania-based company will add seven more sites under its power purchase agreement with Sunrock Distributed Generation, retrofitting them with new PV solar systems which are expected to yield a total of roughly 600 KW of renewable energy. Those additional sites are all in California: Fresno, Hayward, La Mirada, National City, Riverside, San Diego, and San Leandro.
On average, four solar panel-powered Penske Truck Leasing facilities will generate an estimated 1-million-kilowatt hours (kWh) of renewable energy annually and will result in an emissions avoidance of 442 metric tons (MT) CO2e, which is equal to powering nearly 90 homes for one year.
"The initiative to install solar systems at our locations is a part of our company's LEED-certified facilities process," Ivet Taneva, Penske’s vice president of environmental affairs, said in a release. "Investing in solar has considerable economic impacts for our operations as well as the environmental benefits of further reducing emissions related to electricity use."
Overall, Penske Truck Leasing operates and maintains more than 437,000 vehicles and serves its customers from nearly 1,000 maintenance facilities and more than 2,500 truck rental locations across North America.
That challenge is one of the reasons that fewer shoppers overall are satisfied with their shopping experiences lately, Lincolnshire, Illinois-based Zebra said in its “17th Annual Global Shopper Study.”th Annual Global Shopper Study.” While 85% of shoppers last year were satisfied with both the in-store and online experiences, only 81% in 2024 are satisfied with the in-store experience and just 79% with online shopping.
In response, most retailers (78%) say they are investing in technology tools that can help both frontline workers and those watching operations from behind the scenes to minimize theft and loss, Zebra said.
Just 38% of retailers currently use AI-based prescriptive analytics for loss prevention, but a much larger 50% say they plan to use it in the next 1-3 years. That was followed by self-checkout cameras and sensors (45%), computer vision (46%), and RFID tags and readers (42%) that are planned for use within the next three years, specifically for loss prevention.
Those strategies could help improve the brick and mortar shopping experience, since 78% of shoppers say it’s annoying when products are locked up or secured within cases. Adding to that frustration is that it’s hard to find an associate while shopping in stores these days, according to 70% of consumers. In response, some just walk out; one in five shoppers has left a store without getting what they needed because a retail associate wasn’t available to help, an increase over the past two years.
The survey also identified additional frustrations faced by retailers and associates:
challenges with offering easy options for click-and-collect or returns, despite high shopper demand for them
the struggle to confirm current inventory and pricing
lingering labor shortages and increasing loss incidents, even as shoppers return to stores
“Many retailers are laying the groundwork to build a modern store experience,” Matt Guiste, Global Retail Technology Strategist, Zebra Technologies, said in a release. “They are investing in mobile and intelligent automation technologies to help inform operational decisions and enable associates to do the things that keep shoppers happy.”
The survey was administered online by Azure Knowledge Corporation and included 4,200 adult shoppers (age 18+), decision-makers, and associates, who replied to questions about the topics of shopper experience, device and technology usage, and delivery and fulfillment in store and online.
An eight-year veteran of the Georgia company, Hakala will begin his new role on January 1, when the current CEO, Tero Peltomäki, will retire after a long and noteworthy career, continuing as a member of the board of directors, Cimcorp said.
According to Hakala, automation is an inevitable course in Cimcorp’s core sectors, and the company’s end-to-end capabilities will be crucial for clients’ success. In the past, both the tire and grocery retail industries have automated individual machines and parts of their operations. In recent years, automation has spread throughout the facilities, as companies want to be able to see their entire operation with one look, utilize analytics, optimize processes, and lead with data.
“Cimcorp has always grown by starting small in the new business segments. We’ve created one solution first, and as we’ve gained more knowledge of our clients’ challenges, we have been able to expand,” Hakala said in a release. “In every phase, we aim to bring our experience to the table and even challenge the client’s initial perspective. We are interested in what our client does and how it could be done better and more efficiently.”
Although many shoppers will
return to physical stores this holiday season, online shopping remains a driving force behind peak-season shipping challenges, especially when it comes to the last mile. Consumers still want fast, free shipping if they can get it—without any delays or disruptions to their holiday deliveries.
One disruptor that gets a lot of headlines this time of year is package theft—committed by so-called “porch pirates.” These are thieves who snatch parcels from front stairs, side porches, and driveways in neighborhoods across the country. The problem adds up to billions of dollars in stolen merchandise each year—not to mention headaches for shippers, parcel delivery companies, and, of course, consumers.
Given the scope of the problem, it’s no wonder online shoppers are worried about it—especially during holiday season. In its annual report on package theft trends, released in October, the
security-focused research and product review firm Security.org found that:
17% of Americans had a package stolen in the past three months, with the typical stolen parcel worth about $50. Some 44% said they’d had a package taken at some point in their life.
Package thieves poached more than $8 billion in merchandise over the past year.
18% of adults said they’d had a package stolen that contained a gift for someone else.
Ahead of the holiday season, 88% of adults said they were worried about theft of online purchases, with more than a quarter saying they were “extremely” or “very” concerned.
But it doesn’t have to be that way. There are some low-tech steps consumers can take to help guard against porch piracy along with some high-tech logistics-focused innovations in the pipeline that can protect deliveries in the last mile. First, some common-sense advice on avoiding package theft from the Security.org research:
Install a doorbell camera, which is a relatively low-cost deterrent.
Bring packages inside promptly or arrange to have them delivered to a secure location if no one will be at home.
Consider using click-and-collect options when possible.
If the retailer allows you to specify delivery-time windows, consider doing so to avoid having packages sit outside for extended periods.
These steps may sound basic, but they are by no means a given: Fewer than half of Americans consider the timing of deliveries, less than a third have a doorbell camera, and nearly one-fifth take no precautions to prevent package theft, according to the research.
Tech vendors are stepping up to help. One example is
Arrive AI, which develops smart mailboxes for last-mile delivery and pickup. The company says its Mailbox-as-a-Service (MaaS) platform will revolutionize the last mile by building a network of parcel-storage boxes that can be accessed by people, drones, or robots. In a nutshell: Packages are placed into a weatherproof box via drone, robot, driverless carrier, or traditional delivery method—and no one other than the rightful owner can access it.
Although the platform is still in development, the company already offers solutions for business clients looking to secure high-value deliveries and sensitive shipments. The health-care industry is one example: Arrive AI offers secure drone delivery of medical supplies, prescriptions, lab samples, and the like to hospitals and other health-care facilities. The platform provides real-time tracking, chain-of-custody controls, and theft-prevention features. Arrive is conducting short-term deployments between logistics companies and health-care partners now, according to a company spokesperson.
The MaaS solution has a pretty high cool factor. And the common-sense best practices just seem like solid advice. Maybe combining both is the key to a more secure last mile—during peak shipping season and throughout the year as well.
The Boston-based enterprise software vendor Board has acquired the California company Prevedere, a provider of predictive planning technology, saying the move will integrate internal performance metrics with external economic intelligence.
According to Board, the combined technologies will integrate millions of external data points—ranging from macroeconomic indicators to AI-driven predictive models—to help companies build predictive models for critical planning needs, cutting costs by reducing inventory excess and optimizing logistics in response to global trade dynamics.
That is particularly valuable in today’s rapidly changing markets, where companies face evolving customer preferences and economic shifts, the company said. “Our customers spend significant time analyzing internal data but often lack visibility into how external factors might impact their planning,” Jeff Casale, CEO of Board, said in a release. “By integrating Prevedere, we eliminate those blind spots, equipping executives with a complete view of their operating environment. This empowers them to respond dynamically to market changes and make informed decisions that drive competitive advantage.”