Susan Lacefield has been working for supply chain publications since 1999. Before joining DC VELOCITY, she was an associate editor for Supply Chain Management Review and wrote for Logistics Management magazine. She holds a master's degree in English.
In the daily scramble to get product out the door, it's easy to overlook what's powering all that activity: your lift-truck batteries. Indeed, for many DC managers, industrial batteries are "the forgotten asset," says Tom Quinn, director of business development for Minit-Charger, a manufacturer of fast-charging systems.
That's a serious oversight. After all, we're not talking flashlight batteries here. A lift-truck battery comes with a high price tag. And like many expensive assets, it requires regular care and maintenance to stay in top condition.
How can you keep your lift-truck batteries running at peak performance levels? We asked several experts for advice. Here are their recommendations:
1. Keep your battery watered.
Mention battery maintenance, and the first thing that comes to mind is watering. As a battery runs, it loses water. That water has to be replaced —and not with just any water. Tap water may contain minerals, which could build up on the battery, shortening its life. Instead, use distilled water, recommends John Pratt, president and CEO of Multi-Shifter, a battery-handling equipment maker.
When you water matters as much as what you water with. "Water should only be added to batteries while the batteries are on charge at the end of charge and gassing, or as soon after recharge as possible," explains Ed Miller, product support manager for the Motive Power Division of East Penn, which manufactures Deka brand industrial batteries. If a battery is watered beforehand, it could boil over, adds Quinn.
As for the optimal watering schedule, that's subject to variation. For the average operation, once a week is usually enough. But a busy operation —say, one that runs three shifts seven days a week — might require twice-weekly watering, says Quinn. And a small, one-shift operation may be able to get away with watering every other week. To determine the right interval, Steve Ache, vice president of sales and marketing for battery management solutions company PowerDesigners, recommends using a battery monitoring device with a fluid level sensor.
Watering can be done manually —either by using a hose to fill the battery's cells individually or by using a singlepoint watering system, which lets you hook the hose up to one connection. For those who prefer an automated solution, there are chargers that will water your battery automatically through that single-point watering system, says Blake Dickinson, head of applications engineering for AeroVironment, which manufactures fast-charging systems.
2. Equalize your battery.
When a battery discharges, a couple of things happen. First, lead dioxide turns into lead sulfate, which builds up on the battery's plates. Although the charging process turns the sulfate back into dioxide, a normal charge is often not enough to get rid of all the sulfate that has built up, according to Dickinson. The sulfation can make it difficult to recharge the battery.
Second, over the course of a week, the electrolytes in the battery acid can separate out, with the heavy ones sinking to the bottom while the lighter ones rise to the top. If they're left stratified like this, the battery will not run efficiently.
An equalization, or extended charge, will remove the sulfate from the plates and destratify electrolytes, says Dickinson. This extended charge also equalizes all of the cells in the battery, so that the slightly weaker cells are operating at the same strength as strong cells. Eliminating that strength gap helps prevent battery failure, he explains.
3. Consider an additive.
Another way to get rid of sulfate is to use an additive. Pratt of Multi-Shifter recommends using Varix. Varix, which requires only a one-time application, flushes existing sulfate buildup off the plates and prevents additional sulfate from bonding to them. This process can lengthen the life of a new battery and improve the run time of an older one, according to Pratt. "We've had many instances where a battery that was only working for four hours was back to six to eight hours [after treatment]," he says.
4. Monitor the battery's temperature.
Make sure that your battery doesn't run too hot. "If your operating temperature stays above 115 degrees on a daily basis and doesn't drop below that point, you're asking for trouble," says Waseem Ahmad, vice president of engineering for battery manufacturer Hawker Powersource, an Enersys company.
You can determine a battery's temperature by inserting a thermometer into the cell or by taking an external reading using a heat gun. Alternatively, you can purchase a monitoring device for each battery that will track temperature as well as state of charge, peak current charging and discharging, and ampere hours consumed, says Ache.
5. Wash your battery regularly.
Washing your battery can both cool it down and make it function more efficiently. "The cleaner the copper tips on both the battery and the charger, the more efficient the transfer of electricity," says Dan Dwyer, general manager for Sackett Systems, which makes battery-handling equipment.
Batteries can be washed manually or automatically using wash cabinets. As for how frequently they should be washed, that will depend on the application, the type of facility, and the equalization cycle, says Dwyer. Typically, he recommends somewhere between once a week and every two weeks. Ahmad of Hawker suggests once a quarter.
6. Follow the 80-percent rule.
Batteries should be charged when they have reached 80 percent depth of discharge — typically eight hours for a new battery. Removing a battery for charging before it reaches that point is a waste of money, says Jim Lane, vice president of sales and marketing at battery-handling company MTC. Lane says it costs $20 on average to change and charge a battery (most of that goes for labor), so the costs of unnecessary battery exchanges can add up quickly.
7. Always use a cooled battery.
If you're changing out your batteries (as opposed to using fast or opportunity charging), allow the battery to cool down for four to eight hours after the charge, says Lane. "Heat degrades the battery faster than anything," he explains.
8. Follow the "first in, first out" rule.
One way to ensure you're using a fully cooled battery is to follow a "first in, first out" policy for battery rotation, says Dwyer. A battery management system —which tracks not only how long a battery was in the lift truck but also how long it was in the charging system —can help assure batteries are used in the correct order.
9. Don't undercharge your battery.
It might not sound harmful, but undercharging will cause sulfate to build up on a battery, reducing its capacity and ultimately its life, says Ahmad of Hawker. To avoid this, be sure to use a charger that matches the battery exactly. If you have a 1,000 amp hour battery, he says, your charger should also be 1,000 amp hours —no more, no less.
To determine whether batteries are fully charged, check the specific gravity of the acid after the charge, Ahmad advises. Each battery has a nameplate that tells what the specific gravity should be when it's fully charged. If the specific gravity does not match exactly, the charger needs to be adjusted.
10. Don't skimp on your record-keeping.
When it comes to battery maintenance, one of the biggest mistakes DCs make is failing to document battery-related activities, says Miller. Whether you use a simple paper checklist or a sophisticated battery management system, it's critical to keep records on activities like battery charging and discharging, battery change-outs, and battery rotation. Maintaining good records takes time and attention, but skipping that step is false economy. The more you know about the maintenance and performance history of these critical assets, the more you stand to save in the long run.
Autonomous forklift maker Cyngn is deploying its DriveMod Tugger model at COATS Company, the largest full-line wheel service equipment manufacturer in North America, the companies said today.
By delivering the self-driving tuggers to COATS’ 150,000+ square foot manufacturing facility in La Vergne, Tennessee, Cyngn said it would enable COATS to enhance efficiency by automating the delivery of wheel service components from its production lines.
“Cyngn’s self-driving tugger was the perfect solution to support our strategy of advancing automation and incorporating scalable technology seamlessly into our operations,” Steve Bergmeyer, Continuous Improvement and Quality Manager at COATS, said in a release. “With its high load capacity, we can concentrate on increasing our ability to manage heavier components and bulk orders, driving greater efficiency, reducing costs, and accelerating delivery timelines.”
Terms of the deal were not disclosed, but it follows another deployment of DriveMod Tuggers with electric automaker Rivian earlier this year.
The “2024 Year in Review” report lists the various transportation delays, freight volume restrictions, and infrastructure repair costs of a long string of events. Those disruptions include labor strikes at Canadian ports and postal sites, the U.S. East and Gulf coast port strike; hurricanes Helene, Francine, and Milton; the Francis Scott key Bridge collapse in Baltimore Harbor; the CrowdStrike cyber attack; and Red Sea missile attacks on passing cargo ships.
“While 2024 was characterized by frequent and overlapping disruptions that exposed many supply chain vulnerabilities, it was also a year of resilience,” the Project44 report said. “From labor strikes and natural disasters to geopolitical tensions, each event served as a critical learning opportunity, underscoring the necessity for robust contingency planning, effective labor relations, and durable infrastructure. As supply chains continue to evolve, the lessons learned this past year highlight the increased importance of proactive measures and collaborative efforts. These strategies are essential to fostering stability and adaptability in a world where unpredictability is becoming the norm.”
In addition to tallying the supply chain impact of those events, the report also made four broad predictions for trends in 2025 that may affect logistics operations. In Project44’s analysis, they include:
More technology and automation will be introduced into supply chains, particularly ports. This will help make operations more efficient but also increase the risk of cybersecurity attacks and service interruptions due to glitches and bugs. This could also add tensions among the labor pool and unions, who do not want jobs to be replaced with automation.
The new administration in the United States introduces a lot of uncertainty, with talks of major tariffs for numerous countries as well as talks of US freight getting preferential treatment through the Panama Canal. If these things do come to fruition, expect to see shifts in global trade patterns and sourcing.
Natural disasters will continue to become more frequent and more severe, as exhibited by the wildfires in Los Angeles and the winter storms throughout the southern states in the U.S. As a result, expect companies to invest more heavily in sustainability to mitigate climate change.
The peace treaty announced on Wednesday between Isael and Hamas in the Middle East could support increased freight volumes returning to the Suez Canal as political crisis in the area are resolved.
The French transportation visibility provider Shippeo today said it has raised $30 million in financial backing, saying the money will support its accelerated expansion across North America and APAC, while driving enhancements to its “Real-Time Transportation Visibility Platform” product.
The funding round was led by Woven Capital, Toyota’s growth fund, with participation from existing investors: Battery Ventures, Partech, NGP Capital, Bpifrance Digital Venture, LFX Venture Partners, Shift4Good and Yamaha Motor Ventures. With this round, Shippeo’s total funding exceeds $140 million.
Shippeo says it offers real-time shipment tracking across all transport modes, helping companies create sustainable, resilient supply chains. Its platform enables users to reduce logistics-related carbon emissions by making informed trade-offs between modes and carriers based on carbon footprint data.
"Global supply chains are facing unprecedented complexity, and real-time transport visibility is essential for building resilience” Prashant Bothra, Principal at Woven Capital, who is joining the Shippeo board, said in a release. “Shippeo’s platform empowers businesses to proactively address disruptions by transforming fragmented operations into streamlined, data-driven processes across all transport modes, offering precise tracking and predictive ETAs at scale—capabilities that would be resource-intensive to develop in-house. We are excited to support Shippeo’s journey to accelerate digitization while enhancing cost efficiency, planning accuracy, and customer experience across the supply chain.”
ReposiTrak, a global food traceability network operator, will partner with Upshop, a provider of store operations technology for food retailers, to create an end-to-end grocery traceability solution that reaches from the supply chain to the retail store, the firms said today.
The partnership creates a data connection between suppliers and the retail store. It works by integrating Salt Lake City-based ReposiTrak’s network of thousands of suppliers and their traceability shipment data with Austin, Texas-based Upshop’s network of more than 450 retailers and their retail stores.
That accomplishment is important because it will allow food sector trading partners to meet the U.S. FDA’s Food Safety Modernization Act Section 204d (FSMA 204) requirements that they must create and store complete traceability records for certain foods.
And according to ReposiTrak and Upshop, the traceability solution may also unlock potential business benefits. It could do that by creating margin and growth opportunities in stores by connecting supply chain data with store data, thus allowing users to optimize inventory, labor, and customer experience management automation.
"Traceability requires data from the supply chain and – importantly – confirmation at the retail store that the proper and accurate lot code data from each shipment has been captured when the product is received. The missing piece for us has been the supply chain data. ReposiTrak is the leader in capturing and managing supply chain data, starting at the suppliers. Together, we can deliver a single, comprehensive traceability solution," Mark Hawthorne, chief innovation and strategy officer at Upshop, said in a release.
"Once the data is flowing the benefits are compounding. Traceability data can be used to improve food safety, reduce invoice discrepancies, and identify ways to reduce waste and improve efficiencies throughout the store,” Hawthorne said.
Under FSMA 204, retailers are required by law to track Key Data Elements (KDEs) to the store-level for every shipment containing high-risk food items from the Food Traceability List (FTL). ReposiTrak and Upshop say that major industry retailers have made public commitments to traceability, announcing programs that require more traceability data for all food product on a faster timeline. The efforts of those retailers have activated the industry, motivating others to institute traceability programs now, ahead of the FDA’s enforcement deadline of January 20, 2026.
Online grocery technology provider Instacart is rolling out its “Caper Cart” AI-powered smart shopping trollies to a wide range of grocer networks across North America through partnerships with two point-of-sale (POS) providers, the San Francisco company said Monday.
Instacart announced the deals with DUMAC Business Systems, a POS solutions provider for independent grocery and convenience stores, and TRUNO Retail Technology Solutions, a provider that powers over 13,000 retail locations.
Terms of the deal were not disclosed.
According to Instacart, its Caper Carts transform the in-store shopping experience by letting customers automatically scan items as they shop, track spending for budget management, and access discounts directly on the cart. DUMAC and TRUNO will now provide a turnkey service, including Caper Cart referrals, implementation, maintenance, and ongoing technical support – creating a streamlined path for grocers to bring smart carts to their stores.
That rollout follows other recent expansions of Caper Cart rollouts, including a pilot now underway by Coles Supermarkets, a food and beverage retailer with more than 1,800 grocery and liquor stores throughout Australia.
Instacart’s core business is its e-commerce grocery platform, which is linked with more than 85,000 stores across North America on the Instacart Marketplace. To enable that service, the company employs approximately 600,000 Instacart shoppers who earn money by picking, packing, and delivering orders on their own flexible schedules.
The new partnerships now make it easier for grocers of all sizes to partner with Instacart, unlocking a modern shopping experience for their customers, according to a statement from Nick Nickitas, General Manager of Local Independent Grocery at Instacart.
In addition, the move also opens up opportunities to bring additional Instacart Connected Stores technologies to independent retailers – including FoodStorm and Carrot Tags – continuing to power innovation and growth opportunities for retailers across the grocery ecosystem, he said.