Even C-level executives are coming over to the environmental side. And their message is clear: The business world is getting serious about getting green.
Art van Bodegraven was, among other roles, chief design officer for the DES Leadership Academy. He passed away on June 18, 2017. He will be greatly missed.
To those of a certain age, the subjects of conservation and the environment will probably always conjure up images of tree-huggers, flower children, and protest demonstrations. But we've all come a long way since those days. It's not just politicians and consumers who have responded to the eco-imperative. Even C-level executives are coming over to the environmental side. And their message is clear: The business world is getting serious about getting green.
The Saudis made us do it
As for what's behind the drive to go green, some would say the cost of energy is forcing us to pay more attention to energy efficiency than we otherwise would. Maybe so. The price of oil and the cost of fuel—and excitement about future availability—can indeed change the economic equation of some critical supply chain elements.
To see how fuel changes the calculus, you need look no further than just-in-time or offshore-production strategies. Both are premised on low-cost, freely available oil. In the case of just-in-time manufacturing and distribution, the trade-off has traditionally been somewhat higher transportation costs in exchange for significant savings in inventory costs, a huge net gain when done well. With offshoring manufacture to Asia (or anywhere, actually), the trade-off has been higher transportation costs vs. enormous savings in labor costs, another gigantic net gain when the conditions are right.
In recent years, rising wages and growing affluence in the producing countries have eroded some of the savings from offshoring production to Asia. But the real game-changer may be fuel and freight costs. The offshoring model relies heavily on long-distance transport. As fuel costs rise and stay relatively high, the total landed cost piece of the offshoring equation changes decision points. And contemplating energy costs of, say, twice current levels could change the outcome altogether.
Adding uncertainty of supply to the equation, which adds more potential variability to supply chain performance, only makes the idea shakier.
So, here's where we seem to be. Inventories must necessarily increase to reflect realities in product delivery variability as well as the length (in time, as well as in miles) of supply chains. Production of higher levels of inventory will also, by the way, consume more energy. Meanwhile, transportation costs are at permanently higher levels.
Not only is there more inventory—in transit, as well as in storage—but maintaining customer service performance may be driving the need for more distribution facilities, to deploy inventories further forward in the chain. And more resources are being consumed to build and run those facilities.
Watching and waiting
Admittedly, not everyone is making wholesale changes to their supply chains—at least not yet. But more and more companies are watching developments carefully and looking at alternatives. It is conceivable that the day may come—and it may not be far off—when offshoring to China no longer makes economic sense.
In fact, it looked for a time that oil at $150 a barrel might be the tipping point. Oil prices have tumbled since their July peak, of course, but we cannot take comfort in the recent reductions. For one, prices can shoot up again—for no particular reason—and might not stop at $150 this time. For another, uncertainty and variability in fuel and transport costs is a more difficult planning and management problem than permanently high, but stable, costs.
It is no wonder that tactical forces alone are driving hard looks at energy conservation of many kinds. But there are also organizations that are looking beyond knee-jerk reactions and beginning to think in strategic terms about supply chain construct and operation.
We may look to Europe for a preview of coming attractions; sooner or later, the core concepts will make their way here. For multinational companies, European regulation is already influencing how green their behavior must become. Such initiatives as the WEEE (Waste Electrical and Electronic Equipment) and RoHS (Restriction of Hazardous Substances) directives are forcing manufacturers to take environmental and health considerations into account in both product design and material selection. All this, plus mandated recyclable content in products of all degrees of size and complexity.
What are people doing?
As for the paths businesses are taking to green up their operations, the first step most always involves energy efficiency. Maybe it's restructuring transportation to reduce fuel consumption. Maybe it's electricity usage management, through more efficient lighting, more efficient HVAC systems, and/or flexible management of heating and cooling. Maybe it's a reduction in materials that are major energy consumers in their own production.
Maybe it's a return to the days of fewer, larger orders to optimize transportation usage and cost. In all cases, long-lasting improvement begins with a clear and complete understanding of processes and decision points, and gets legs through the attention of consistent and continuing measurement.
We think the term "environmental sustainability" really indicates a direction, more than an in-hand accomplishment, but some major players are getting into the act with far-reaching commitments. Wal- Mart has announced objectives of complete use of renewable energy, zero waste, and merchandise that sustains resources and the environment. Clearly, this initiative will require a long series of incremental improvements in facilities, fleets, operations, packaging, and sourcing.
UPS, a truly global services provider, has undertaken a number of programs designed to reduce its fleet's greenhouse gas emissions—worldwide. Dell is pioneering a recycling program to improve and enlarge asset recovery. FedEx is rolling out hybrid trucks, with an ambitious goal for particulate emission reduction.
Hewlett-Packard, with immense global sourcing and global sales, has developed a Supply Chain Social and Environmental Responsibility Policy, along with a supplier code that includes environmental considerations. SC Johnson has for years worked to reduce toxic substances in its products and encourage recycling.
Sun Microsystems is revamping product design, recycling, and end-of-life disposal processes. Timberland has developed a sustainability agenda that covers the use of energy, materials, chemicals, and systems. It has introduced water-based adhesives into shoe production and is recycling PVC as it moves toward zero PVC waste.
And DHL—and Deutsche Post—are looking at biofuels and natural gas alternatives, as well as working on reducing greenhouse gas emissions and offering low-carbon (or carbon-neutral) shipping products. Even port authorities (notably Long Beach) are involved, with programs to persuade tenants to adopt greener technologies and help reduce diesel pollution.
Start of a journey
Is it easy being green? Of course not. But it's not as hard as it used to be. And the economic equation is definitely tilting toward the green side.
Look, this is no longer about the "thou shalt nots" of the regulators: Thou shalt not build a facility on wetlands. Thou shalt not leak nasty substances into the groundwater. Thou shalt not emit particulates into the air. It is about redefining and reconstructing the supply chains of the future.
The keys are to plan ahead of the wave, all the while realizing that this green thing is a journey, not a destination. And being realistic about how long it might take to get where we need to go.
Supply chains are poised for accelerated adoption of mobile robots and drones as those technologies mature and companies focus on implementing artificial intelligence (AI) and automation across their logistics operations.
That’s according to data from Gartner’s Hype Cycle for Mobile Robots and Drones, released this week. The report shows that several mobile robotics technologies will mature over the next two to five years, and also identifies breakthrough and rising technologies set to have an impact further out.
Gartner’s Hype Cycle is a graphical depiction of a common pattern that arises with each new technology or innovation through five phases of maturity and adoption. Chief supply chain officers can use the research to find robotic solutions that meet their needs, according to Gartner.
Gartner, Inc.
The mobile robotic technologies set to mature over the next two to five years are: collaborative in-aisle picking robots, light-cargo delivery robots, autonomous mobile robots (AMRs) for transport, mobile robotic goods-to-person systems, and robotic cube storage systems.
“As organizations look to further improve logistic operations, support automation and augment humans in various jobs, supply chain leaders have turned to mobile robots to support their strategy,” Dwight Klappich, VP analyst and Gartner fellow with the Gartner Supply Chain practice, said in a statement announcing the findings. “Mobile robots are continuing to evolve, becoming more powerful and practical, thus paving the way for continued technology innovation.”
Technologies that are on the rise include autonomous data collection and inspection technologies, which are expected to deliver benefits over the next five to 10 years. These include solutions like indoor-flying drones, which utilize AI-enabled vision or RFID to help with time-consuming inventory management, inspection, and surveillance tasks. The technology can also alleviate safety concerns that arise in warehouses, such as workers counting inventory in hard-to-reach places.
“Automating labor-intensive tasks can provide notable benefits,” Klappich said. “With AI capabilities increasingly embedded in mobile robots and drones, the potential to function unaided and adapt to environments will make it possible to support a growing number of use cases.”
Humanoid robots—which resemble the human body in shape—are among the technologies in the breakthrough stage, meaning that they are expected to have a transformational effect on supply chains, but their mainstream adoption could take 10 years or more.
“For supply chains with high-volume and predictable processes, humanoid robots have the potential to enhance or supplement the supply chain workforce,” Klappich also said. “However, while the pace of innovation is encouraging, the industry is years away from general-purpose humanoid robots being used in more complex retail and industrial environments.”
An eight-year veteran of the Georgia company, Hakala will begin his new role on January 1, when the current CEO, Tero Peltomäki, will retire after a long and noteworthy career, continuing as a member of the board of directors, Cimcorp said.
According to Hakala, automation is an inevitable course in Cimcorp’s core sectors, and the company’s end-to-end capabilities will be crucial for clients’ success. In the past, both the tire and grocery retail industries have automated individual machines and parts of their operations. In recent years, automation has spread throughout the facilities, as companies want to be able to see their entire operation with one look, utilize analytics, optimize processes, and lead with data.
“Cimcorp has always grown by starting small in the new business segments. We’ve created one solution first, and as we’ve gained more knowledge of our clients’ challenges, we have been able to expand,” Hakala said in a release. “In every phase, we aim to bring our experience to the table and even challenge the client’s initial perspective. We are interested in what our client does and how it could be done better and more efficiently.”
Although many shoppers will
return to physical stores this holiday season, online shopping remains a driving force behind peak-season shipping challenges, especially when it comes to the last mile. Consumers still want fast, free shipping if they can get it—without any delays or disruptions to their holiday deliveries.
One disruptor that gets a lot of headlines this time of year is package theft—committed by so-called “porch pirates.” These are thieves who snatch parcels from front stairs, side porches, and driveways in neighborhoods across the country. The problem adds up to billions of dollars in stolen merchandise each year—not to mention headaches for shippers, parcel delivery companies, and, of course, consumers.
Given the scope of the problem, it’s no wonder online shoppers are worried about it—especially during holiday season. In its annual report on package theft trends, released in October, the
security-focused research and product review firm Security.org found that:
17% of Americans had a package stolen in the past three months, with the typical stolen parcel worth about $50. Some 44% said they’d had a package taken at some point in their life.
Package thieves poached more than $8 billion in merchandise over the past year.
18% of adults said they’d had a package stolen that contained a gift for someone else.
Ahead of the holiday season, 88% of adults said they were worried about theft of online purchases, with more than a quarter saying they were “extremely” or “very” concerned.
But it doesn’t have to be that way. There are some low-tech steps consumers can take to help guard against porch piracy along with some high-tech logistics-focused innovations in the pipeline that can protect deliveries in the last mile. First, some common-sense advice on avoiding package theft from the Security.org research:
Install a doorbell camera, which is a relatively low-cost deterrent.
Bring packages inside promptly or arrange to have them delivered to a secure location if no one will be at home.
Consider using click-and-collect options when possible.
If the retailer allows you to specify delivery-time windows, consider doing so to avoid having packages sit outside for extended periods.
These steps may sound basic, but they are by no means a given: Fewer than half of Americans consider the timing of deliveries, less than a third have a doorbell camera, and nearly one-fifth take no precautions to prevent package theft, according to the research.
Tech vendors are stepping up to help. One example is
Arrive AI, which develops smart mailboxes for last-mile delivery and pickup. The company says its Mailbox-as-a-Service (MaaS) platform will revolutionize the last mile by building a network of parcel-storage boxes that can be accessed by people, drones, or robots. In a nutshell: Packages are placed into a weatherproof box via drone, robot, driverless carrier, or traditional delivery method—and no one other than the rightful owner can access it.
Although the platform is still in development, the company already offers solutions for business clients looking to secure high-value deliveries and sensitive shipments. The health-care industry is one example: Arrive AI offers secure drone delivery of medical supplies, prescriptions, lab samples, and the like to hospitals and other health-care facilities. The platform provides real-time tracking, chain-of-custody controls, and theft-prevention features. Arrive is conducting short-term deployments between logistics companies and health-care partners now, according to a company spokesperson.
The MaaS solution has a pretty high cool factor. And the common-sense best practices just seem like solid advice. Maybe combining both is the key to a more secure last mile—during peak shipping season and throughout the year as well.
The Boston-based enterprise software vendor Board has acquired the California company Prevedere, a provider of predictive planning technology, saying the move will integrate internal performance metrics with external economic intelligence.
According to Board, the combined technologies will integrate millions of external data points—ranging from macroeconomic indicators to AI-driven predictive models—to help companies build predictive models for critical planning needs, cutting costs by reducing inventory excess and optimizing logistics in response to global trade dynamics.
That is particularly valuable in today’s rapidly changing markets, where companies face evolving customer preferences and economic shifts, the company said. “Our customers spend significant time analyzing internal data but often lack visibility into how external factors might impact their planning,” Jeff Casale, CEO of Board, said in a release. “By integrating Prevedere, we eliminate those blind spots, equipping executives with a complete view of their operating environment. This empowers them to respond dynamically to market changes and make informed decisions that drive competitive advantage.”
Material handling automation provider Vecna Robotics today named Karl Iagnemma as its new CEO and announced $14.5 million in additional funding from existing investors, the Waltham, Massachusetts firm said.
The fresh funding is earmarked to accelerate technology and product enhancements to address the automation needs of operators in automotive, general manufacturing, and high-volume warehousing.
Iagnemma comes to the company after roles as an MIT researcher and inventor, and with leadership titles including co-founder and CEO of autonomous vehicle technology company nuTonomy. The tier 1 supplier Aptiv acquired Aptiv in 2017 for $450 million, and named Iagnemma as founding CEO of Motional, its $4 billion robotaxi joint venture with automaker Hyundai Motor Group.
“Automation in logistics today is similar to the current state of robotaxis, in that there is a massive market opportunity but little market penetration,” Iagnemma said in a release. “I join Vecna Robotics at an inflection point in the material handling market, where operators are poised to adopt automation at scale. Vecna is uniquely positioned to shape the market with state-of-the-art technology and products that are easy to purchase, deploy, and operate reliably across many different workflows.”