More power to them. Toyota Material Handling, U.S.A. and AeroVironment have teamed up to market AeroVironment's PosiCharge fast battery charging system to users of Toyota lift trucks. The PosiCharge systems are now available through 68 authorized Toyota Industrial Equipment dealers. The two companies are also marketing the fast-charge technology as a green alternative to internal combustion engines.
Car carrier. UECC, an automotive short-sea carrier in Europe, has chosen Quintiq and it implementation partner Ab Ovo to provide a planning, scheduling, and optimization solution for its European operations. The solution will help UECC deal with rising transportation costs, shifting car production locations, and the dynamics of short-sea operations.
Mobile maneuver. Wavelink Corp. and Datalogic Mobile have entered into a strategic alliance. Under the agreement, Wavelink will provide support for all Datalogic Mobile devices with its Terminal Emulation and Avalanche products.
Furnishing results. Levin Furniture, a retail furniture chain in Pennsylvania and Ohio, is implementing RedPrairie's Warehouse Management Solution (WMS) at its distribution center in Smithton, Pa. The new management software, which replaces a legacy system, will allow Levin to streamline its distribution operations and gain greater visibility across its supply chain.
Flying high. Delta Cargo has selected two applications from Descartes Systems, an on-demand software-as-aservice provider, to extend electronic cargo bookings to all of the freight forwarders it works with. The Descartes GF- X Exchange and Cargobooker solutions will allow the forwarders to make electronic bookings 24/7 using a simple Web browser.
Muy bueno. Correos, Spain's national postal service, has deployed TAP appliances from Reva Systems to enable RFID operations at 37 mail processing centers. Correos is tracking mail tagged with UHF RFID labels to manage and monitor mail delivery services across Spain.
Smart move. Jervis B. Webb Co. is providing six SmartCart AGCs (Automatic Guided Carts) to Solutia, a manufacturer of performance materials and specialty chemicals. The automated vehicles, which will be used at Solutia's plant in Pensacola, Fla., will be used to transport pallets holding bags or boxes of nylon pellets.
Checking how many? Siemens has been awarded a $7.2 million contract to design and build an in-line baggage screening system at the Pensacola Gulf Coast Regional Airport in Florida. The system will consist of 1,436 feet of conveyor, 11 high-speed divertors, and a screening matrix consisting of explosive detection systems and four vertical sort units.
Where there's smoke ... Big Ass Fans has teamed up with Xtralis, a specialist in fire detection and security products, to deliver large ceiling fans with integrated earlywarning smoke detection systems. The Xtralis VESDA (Very Early Warning Smoke Detection System) alerts occupants of imminent fire hazards and automatically shuts the fan down whenever smoke is detected.
From top to bottom. Diapers.com is converting its entire fulfillment network to Kiva Mobile Order Fulfillment Systems. Its three distribution facilities will deploy Kiva's CaseFetch automated pallet fulfillment system, which uses robots to facilitate high-speed order picking from mobile pallets and case shelving. The Kiva system will store, move, and sort a variety of baby products, including diapers, wipes, formula, bottles, and clothing.
A sweet deal. DSC Logistics has been awarded a threeyear contract to provide supply chain management and transportation management services to Merisant, the maker of Equal sweeteners. DSC will receive the Equal products from manufacturing facilities in Illinois and Mexico into its facilities in California, Illinois, Pennsylvania, and Georgia for distribution to leading grocery chains and other Merisant customers.
Their ship came in. Oracle and Kewill Systems have entered into a marketing agreement to integrate Kewill's Flagship multi-carrier shipping management solution into the Oracle Transportation Management system. The combined solution will provide existing and future Oracle customers with enhanced capabilities to quote, rate, and manifest small parcel shipments.
Dynamic dealing. AFL Telecommunications, a company that provides fiber-optic products and services to the telecom industry, has implemented Management Dynamics' Global Trade Management solution to centrally manage trade compliance across its import and export operations. Among the modules implemented are Import Compliance, Trade Agreement Management, and Export Compliance.
Logistics real estate developer Prologis today named a new chief executive, saying the company’s current president, Dan Letter, will succeed CEO and co-founder Hamid Moghadam when he steps down in about a year.
After retiring on January 1, 2026, Moghadam will continue as San Francisco-based Prologis’ executive chairman, providing strategic guidance. According to the company, Moghadam co-founded Prologis’ predecessor, AMB Property Corporation, in 1983. Under his leadership, the company grew from a startup to a global leader, with a successful IPO in 1997 and its merger with ProLogis in 2011.
Letter has been with Prologis since 2004, and before being president served as global head of capital deployment, where he had responsibility for the company’s Investment Committee, deployment pipeline management, and multi-market portfolio acquisitions and dispositions.
Irving F. “Bud” Lyons, lead independent director for Prologis’ Board of Directors, said: “We are deeply grateful for Hamid’s transformative leadership. Hamid’s 40-plus-year tenure—starting as an entrepreneurial co-founder and evolving into the CEO of a major public company—is a rare achievement in today’s corporate world. We are confident that Dan is the right leader to guide Prologis in its next chapter, and this transition underscores the strength and continuity of our leadership team.”
The New York-based industrial artificial intelligence (AI) provider Augury has raised $75 million for its process optimization tools for manufacturers, in a deal that values the company at more than $1 billion, the firm said today.
According to Augury, its goal is deliver a new generation of AI solutions that provide the accuracy and reliability manufacturers need to make AI a trusted partner in every phase of the manufacturing process.
The “series F” venture capital round was led by Lightrock, with participation from several of Augury’s existing investors; Insight Partners, Eclipse, and Qumra Capital as well as Schneider Electric Ventures and Qualcomm Ventures. In addition to securing the new funding, Augury also said it has added Elan Greenberg as Chief Operating Officer.
“Augury is at the forefront of digitalizing equipment maintenance with AI-driven solutions that enhance cost efficiency, sustainability performance, and energy savings,” Ashish (Ash) Puri, Partner at Lightrock, said in a release. “Their predictive maintenance technology, boasting 99.9% failure detection accuracy and a 5-20x ROI when deployed at scale, significantly reduces downtime and energy consumption for its blue-chip clients globally, offering a compelling value proposition.”
The money supports the firm’s approach of "Hybrid Autonomous Mobile Robotics (Hybrid AMRs)," which integrate the intelligence of "Autonomous Mobile Robots (AMRs)" with the precision and structure of "Automated Guided Vehicles (AGVs)."
According to Anscer, it supports the acceleration to Industry 4.0 by ensuring that its autonomous solutions seamlessly integrate with customers’ existing infrastructures to help transform material handling and warehouse automation.
Leading the new U.S. office will be Mark Messina, who was named this week as Anscer’s Managing Director & CEO, Americas. He has been tasked with leading the firm’s expansion by bringing its automation solutions to industries such as manufacturing, logistics, retail, food & beverage, and third-party logistics (3PL).
Supply chains continue to deal with a growing volume of returns following the holiday peak season, and 2024 was no exception. Recent survey data from product information management technology company Akeneo showed that 65% of shoppers made holiday returns this year, with most reporting that their experience played a large role in their reason for doing so.
The survey—which included information from more than 1,000 U.S. consumers gathered in January—provides insight into the main reasons consumers return products, generational differences in return and online shopping behaviors, and the steadily growing influence that sustainability has on consumers.
Among the results, 62% of consumers said that having more accurate product information upfront would reduce their likelihood of making a return, and 59% said they had made a return specifically because the online product description was misleading or inaccurate.
And when it comes to making those returns, 65% of respondents said they would prefer to return in-store, if possible, followed by 22% who said they prefer to ship products back.
“This indicates that consumers are gravitating toward the most sustainable option by reducing additional shipping,” the survey authors said in a statement announcing the findings, adding that 68% of respondents said they are aware of the environmental impact of returns, and 39% said the environmental impact factors into their decision to make a return or exchange.
The authors also said that investing in the product experience and providing reliable product data can help brands reduce returns, increase loyalty, and provide the best customer experience possible alongside profitability.
When asked what products they return the most, 60% of respondents said clothing items. Sizing issues were the number one reason for those returns (58%) followed by conflicting or lack of customer reviews (35%). In addition, 34% cited misleading product images and 29% pointed to inaccurate product information online as reasons for returning items.
More than 60% of respondents said that having more reliable information would reduce the likelihood of making a return.
“Whether customers are shopping directly from a brand website or on the hundreds of e-commerce marketplaces available today [such as Amazon, Walmart, etc.] the product experience must remain consistent, complete and accurate to instill brand trust and loyalty,” the authors said.
When you get the chance to automate your distribution center, take it.
That's exactly what leaders at interior design house
Thibaut Design did when they relocated operations from two New Jersey distribution centers (DCs) into a single facility in Charlotte, North Carolina, in 2019. Moving to an "empty shell of a building," as Thibaut's Michael Fechter describes it, was the perfect time to switch from a manual picking system to an automated one—in this case, one that would be driven by voice-directed technology.
"We were 100% paper-based picking in New Jersey," Fechter, the company's vice president of distribution and technology, explained in a
case study published by Voxware last year. "We knew there was a need for automation, and when we moved to Charlotte, we wanted to implement that technology."
Fechter cites Voxware's promise of simple and easy integration, configuration, use, and training as some of the key reasons Thibaut's leaders chose the system. Since implementing the voice technology, the company has streamlined its fulfillment process and can onboard and cross-train warehouse employees in a fraction of the time it used to take back in New Jersey.
And the results speak for themselves.
"We've seen incredible gains [from a] productivity standpoint," Fechter reports. "A 50% increase from pre-implementation to today."
THE NEED FOR SPEED
Thibaut was founded in 1886 and is the oldest operating wallpaper company in the United States, according to Fechter. The company works with a global network of designers, shipping samples of wallpaper and fabrics around the world.
For the design house's warehouse associates, picking, packing, and shipping thousands of samples every day was a cumbersome, labor-intensive process—and one that was prone to inaccuracy. With its paper-based picking system, mispicks were common—Fechter cites a 2% to 5% mispick rate—which necessitated stationing an extra associate at each pack station to check that orders were accurate before they left the facility.
All that has changed since implementing Voxware's Voice Management Suite (VMS) at the Charlotte DC. The system automates the workflow and guides associates through the picking process via a headset, using voice commands. The hands-free, eyes-free solution allows workers to focus on locating and selecting the right item, with no paper-based lists to check or written instructions to follow.
Thibaut also uses the tech provider's analytics tool, VoxPilot, to monitor work progress, check orders, and keep track of incoming work—managers can see what orders are open, what's in process, and what's completed for the day, for example. And it uses VoxTempo, the system's natural language voice recognition (NLVR) solution, to streamline training. The intuitive app whittles training time down to minutes and gets associates up and working fast—and Thibaut hitting minimum productivity targets within hours, according to Fechter.
EXPECTED RESULTS REALIZED
Key benefits of the project include a reduction in mispicks—which have dropped to zero—and the elimination of those extra quality-control measures Thibaut needed in the New Jersey DCs.
"We've gotten to the point where we don't even measure mispicks today—because there are none," Fechter said in the case study. "Having an extra person at a pack station to [check] every order before we pack [it]—that's been eliminated. Not only is the pick right the first time, but [the order] also gets packed and shipped faster than ever before."
The system has increased inventory accuracy as well. According to Fechter, it's now "well over 99.9%."