Biofuels can be expensive, and the supply network is still under construction. But that's not stopping some of the largest fleet operators in the country from making the switch.
John Johnson joined the DC Velocity team in March 2004. A veteran business journalist, John has over a dozen years of experience covering the supply chain field, including time as chief editor of Warehousing Management. In addition, he has covered the venture capital community and previously was a sports reporter covering professional and collegiate sports in the Boston area. John served as senior editor and chief editor of DC Velocity until April 2008.
If you shop at one of the nearly 1,200 Safeway grocery stores across the United States, you can do so with a clear eco-conscience. The products on Safeway's store shelves carry a smaller carbon footprint today than they did just a year ago.
It's not because Safeway has opted to sell only locally grown products, the latest feel-good way to reduce a grocery operation's carbon footprint. Instead, the chain has converted its entire fleet of more than 1,000 trucks to run on biodiesel fuel.
The Pleasanton, Calif.-based grocer is one of the largest retailers in the United States to commit its entire fleet to biodiesel, a fuel additive derived from animal fats or plant oil, typically soybeans. At a January news conference in Washington, D.C., Safeway officials said the move was part of the company's Greenhouse Gas Reduction Initiative, a program designed to manage the chain's carbon footprint, address climate change, and reduce air pollution.
Safeway is not alone in its interest in alternative fuels. Retail giant Wal-Mart is reportedly studying the benefits of biofuels. Last year, U.K.-based Tesco, one of the largest retailers in Europe, converted its 2,000 trucks in the United Kingdom to run on a 50-50 blend of biodiesel. The company is now studying the use of biofuels for its much smaller U.S. fleet, which supports the 43 stores Tesco recently opened on the West Coast.
As companies scramble to go green and decrease their carbon footprints, the use of alternative fuels is growing, although there are still pricing and availability issues to be resolved. At the fifth annual National Biodiesel Conference & Expo held in February, industry leaders predicted that the amount of biodiesel used in the United States would grow to a billion gallons a year over the next few years. By way of comparison, the National Biodiesel Board estimates that the industry produced 450 million gallons of biodiesel fuel in 2007.
A breath of fresh air
Like most biofuel users in this country, Safeway will be running its fleet not on pure biodiesel, but on B20, a blend of 20 percent biodiesel and 80 percent petroleum diesel. Unlike pure biodiesel, B20 can be used in nearly all diesel equipment and generally requires no engine modifications, according to the U.S. Department of Energy's Web site.
Though B20 contains 1 to 2 percent less energy per gallon than petroleum diesel, it has only a negligible effect on engine performance or fuel economy. But it can have a big impact on air quality. Safeway's shift to biodiesel from conventional diesel fuel will reduce carbon dioxide emissions by 75 million pounds annually, according to company spokeswoman Teena Massingill. That's the equivalent of taking nearly 7,500 passenger vehicles off the road each year.
Safeway expects to achieve those environmental benefits without any sacrifice in efficiency, Massingill adds. "[The switch to biofuel] has a positive impact on the environment, we are drastically reducing our carbon emissions, and it doesn't affect our overall fleet efficiency or its ability to deliver our products," she says.
But there is an added cost. The company will pay a few pennies more per gallon for the biodiesel mixture, says Greg Ten Eyck, a Safeway spokesman. At the Washington news conference, Safeway officials said that fleet vehicles operating in the Washington (D.C.), Baltimore, and Philadelphia region use about 975,000 gallons of fuel per year. At that rate of consumption, the additional expenditure on biodiesel would come to about $30,000 a year (at three additional cents per gallon) for that portion of the company's fleet.
Bio-technical difficulties
Though Safeway seems unfazed by the additional expense, it may be more the exception than the rule. Marc E. Althen, senior vice president of administration and facilities at Penske Truck Leasing, says many of his company's customers are hesitant to pursue biodiesel because it adds to fuel costs. Although some states provide tax incentives (the most generous program is offered by Illinois), those breaks are not universally available. "If you don't have an incentive from state or local authorities, it just won't pay for itself," Althen says. "We're seeing a few fleets exploring biodiesel, but the price point is such that they aren't embracing it as you might think."
Another stumbling block has been the establishment of a supply network. "I think some companies are dabbling with it, mainly in the private-fleet sector and mainly in warmer temperatures," says Chris Caplice, executive director of the Center for Transportation and Logistics at the Massachusetts Institute of Technology. "I don't see a huge rush to it because the distribution system isn't that great."
Two years ago, Caplice headed up a project to study what a biodiesel supply chain—as opposed to the petrochemical supply chain—would look like. While most petrochemicals are refined in Houston, biodiesel refineries need to be close to the original source. "Everything would have to be close to the farm for biodiesel because it's the bulk movement from the field to the first processor that has the most cost," he says.
But neither cost nor supply hassles have deterred Safeway, which has also outfitted all 300 of its refueling stations to run on wind-powered energy. "[Biodiesel] is slightly more expensive, but it's certainly a manageable expense," says Massingill. "So it still makes sense for us as a company to make the switch." She adds that for Safeway, the goodwill created by the initiative easily outweighs the slightly higher costs. "We're having a positive impact on the environment in the communities we operate in, and this is something that our consumers and neighbors are concerned about. We're trying to be a good corporate citizen, and people want to do business with a company that cares about the people it serves."
Green to gold
That's not to say that there isn't money to be made by greening transportation fleets. For evidence, look no further than Wal-Mart. The mega-retailer expects to reap savings of more than $300 million a year through an initiative to double the efficiency of its 7,000 fleet vehicles by 2015, according to data posted on its Web site. To reach that goal, Wal-Mart is working with truck manufacturers to develop diesel hybrid and aerodynamic trucks. The retailer began purchasing hybrids in 2003. It currently operates 300 and has plans to add 150 to its fleet each year.
In addition, Wal-Mart took delivery of four natural gasfueled Peterbilt 386 trucks at its Apple Valley, Calif., distribution center in January. The trucks are expected to help Wal-Mart reduce its fleet vehicles' greenhouse gas emissions by 20 percent and nitrogen oxide emissions by between 30 and 50 percent over their diesel equivalents.
The retail giant is also installing auxiliary power units (APUs)—small efficient diesel engines—on all of its trucks that make overnight trips. Drivers can turn off the truck engines and rely on APUs to heat or cool the cab while on breaks and during overnight stops. Wal-Mart says that in a single year, the change should eliminate about 100,000 metric tons of carbon dioxide emissions, reduce consumption by 10 million gallons of diesel fuel, and save the company $25 million.
Wal-Mart estimates that for every one mile-per-gallon gain in fuel efficiency, it can save over $50 million per year. That type of forward thinking has earned Wal-Mart accolades from the U.S. Environmental Protection Agency: In both 2006 and 2007, the retailer received Environmental Excellence Awards from the EPA's SmartWay Transport Partnership for its efforts to reduce energy consumption and greenhouse-gas emissions.
Logistics real estate developer Prologis today named a new chief executive, saying the company’s current president, Dan Letter, will succeed CEO and co-founder Hamid Moghadam when he steps down in about a year.
After retiring on January 1, 2026, Moghadam will continue as San Francisco-based Prologis’ executive chairman, providing strategic guidance. According to the company, Moghadam co-founded Prologis’ predecessor, AMB Property Corporation, in 1983. Under his leadership, the company grew from a startup to a global leader, with a successful IPO in 1997 and its merger with ProLogis in 2011.
Letter has been with Prologis since 2004, and before being president served as global head of capital deployment, where he had responsibility for the company’s Investment Committee, deployment pipeline management, and multi-market portfolio acquisitions and dispositions.
Irving F. “Bud” Lyons, lead independent director for Prologis’ Board of Directors, said: “We are deeply grateful for Hamid’s transformative leadership. Hamid’s 40-plus-year tenure—starting as an entrepreneurial co-founder and evolving into the CEO of a major public company—is a rare achievement in today’s corporate world. We are confident that Dan is the right leader to guide Prologis in its next chapter, and this transition underscores the strength and continuity of our leadership team.”
The New York-based industrial artificial intelligence (AI) provider Augury has raised $75 million for its process optimization tools for manufacturers, in a deal that values the company at more than $1 billion, the firm said today.
According to Augury, its goal is deliver a new generation of AI solutions that provide the accuracy and reliability manufacturers need to make AI a trusted partner in every phase of the manufacturing process.
The “series F” venture capital round was led by Lightrock, with participation from several of Augury’s existing investors; Insight Partners, Eclipse, and Qumra Capital as well as Schneider Electric Ventures and Qualcomm Ventures. In addition to securing the new funding, Augury also said it has added Elan Greenberg as Chief Operating Officer.
“Augury is at the forefront of digitalizing equipment maintenance with AI-driven solutions that enhance cost efficiency, sustainability performance, and energy savings,” Ashish (Ash) Puri, Partner at Lightrock, said in a release. “Their predictive maintenance technology, boasting 99.9% failure detection accuracy and a 5-20x ROI when deployed at scale, significantly reduces downtime and energy consumption for its blue-chip clients globally, offering a compelling value proposition.”
The money supports the firm’s approach of "Hybrid Autonomous Mobile Robotics (Hybrid AMRs)," which integrate the intelligence of "Autonomous Mobile Robots (AMRs)" with the precision and structure of "Automated Guided Vehicles (AGVs)."
According to Anscer, it supports the acceleration to Industry 4.0 by ensuring that its autonomous solutions seamlessly integrate with customers’ existing infrastructures to help transform material handling and warehouse automation.
Leading the new U.S. office will be Mark Messina, who was named this week as Anscer’s Managing Director & CEO, Americas. He has been tasked with leading the firm’s expansion by bringing its automation solutions to industries such as manufacturing, logistics, retail, food & beverage, and third-party logistics (3PL).
Supply chains continue to deal with a growing volume of returns following the holiday peak season, and 2024 was no exception. Recent survey data from product information management technology company Akeneo showed that 65% of shoppers made holiday returns this year, with most reporting that their experience played a large role in their reason for doing so.
The survey—which included information from more than 1,000 U.S. consumers gathered in January—provides insight into the main reasons consumers return products, generational differences in return and online shopping behaviors, and the steadily growing influence that sustainability has on consumers.
Among the results, 62% of consumers said that having more accurate product information upfront would reduce their likelihood of making a return, and 59% said they had made a return specifically because the online product description was misleading or inaccurate.
And when it comes to making those returns, 65% of respondents said they would prefer to return in-store, if possible, followed by 22% who said they prefer to ship products back.
“This indicates that consumers are gravitating toward the most sustainable option by reducing additional shipping,” the survey authors said in a statement announcing the findings, adding that 68% of respondents said they are aware of the environmental impact of returns, and 39% said the environmental impact factors into their decision to make a return or exchange.
The authors also said that investing in the product experience and providing reliable product data can help brands reduce returns, increase loyalty, and provide the best customer experience possible alongside profitability.
When asked what products they return the most, 60% of respondents said clothing items. Sizing issues were the number one reason for those returns (58%) followed by conflicting or lack of customer reviews (35%). In addition, 34% cited misleading product images and 29% pointed to inaccurate product information online as reasons for returning items.
More than 60% of respondents said that having more reliable information would reduce the likelihood of making a return.
“Whether customers are shopping directly from a brand website or on the hundreds of e-commerce marketplaces available today [such as Amazon, Walmart, etc.] the product experience must remain consistent, complete and accurate to instill brand trust and loyalty,” the authors said.
When you get the chance to automate your distribution center, take it.
That's exactly what leaders at interior design house
Thibaut Design did when they relocated operations from two New Jersey distribution centers (DCs) into a single facility in Charlotte, North Carolina, in 2019. Moving to an "empty shell of a building," as Thibaut's Michael Fechter describes it, was the perfect time to switch from a manual picking system to an automated one—in this case, one that would be driven by voice-directed technology.
"We were 100% paper-based picking in New Jersey," Fechter, the company's vice president of distribution and technology, explained in a
case study published by Voxware last year. "We knew there was a need for automation, and when we moved to Charlotte, we wanted to implement that technology."
Fechter cites Voxware's promise of simple and easy integration, configuration, use, and training as some of the key reasons Thibaut's leaders chose the system. Since implementing the voice technology, the company has streamlined its fulfillment process and can onboard and cross-train warehouse employees in a fraction of the time it used to take back in New Jersey.
And the results speak for themselves.
"We've seen incredible gains [from a] productivity standpoint," Fechter reports. "A 50% increase from pre-implementation to today."
THE NEED FOR SPEED
Thibaut was founded in 1886 and is the oldest operating wallpaper company in the United States, according to Fechter. The company works with a global network of designers, shipping samples of wallpaper and fabrics around the world.
For the design house's warehouse associates, picking, packing, and shipping thousands of samples every day was a cumbersome, labor-intensive process—and one that was prone to inaccuracy. With its paper-based picking system, mispicks were common—Fechter cites a 2% to 5% mispick rate—which necessitated stationing an extra associate at each pack station to check that orders were accurate before they left the facility.
All that has changed since implementing Voxware's Voice Management Suite (VMS) at the Charlotte DC. The system automates the workflow and guides associates through the picking process via a headset, using voice commands. The hands-free, eyes-free solution allows workers to focus on locating and selecting the right item, with no paper-based lists to check or written instructions to follow.
Thibaut also uses the tech provider's analytics tool, VoxPilot, to monitor work progress, check orders, and keep track of incoming work—managers can see what orders are open, what's in process, and what's completed for the day, for example. And it uses VoxTempo, the system's natural language voice recognition (NLVR) solution, to streamline training. The intuitive app whittles training time down to minutes and gets associates up and working fast—and Thibaut hitting minimum productivity targets within hours, according to Fechter.
EXPECTED RESULTS REALIZED
Key benefits of the project include a reduction in mispicks—which have dropped to zero—and the elimination of those extra quality-control measures Thibaut needed in the New Jersey DCs.
"We've gotten to the point where we don't even measure mispicks today—because there are none," Fechter said in the case study. "Having an extra person at a pack station to [check] every order before we pack [it]—that's been eliminated. Not only is the pick right the first time, but [the order] also gets packed and shipped faster than ever before."
The system has increased inventory accuracy as well. According to Fechter, it's now "well over 99.9%."