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MHEDA, the Material Handling Equipment Distributors Association, has released a new book, Objective Based Selling. Written by Gary Moore, the book is designed to help distributors with their sales efforts. Contact MHEDA for more information (www.mheda.org). … Saddle Creek Transportation has completed the installation of wireless communications systems in its fleet of trucks nationwide. The new systems provide instant access to vehicle, driver, and load information. … Toyota Material Handling donated lift trucks and funds to the American Red Cross for use in relief efforts during last year's wildfires in Southern California. … Hyster Co. has also donated a new lift truck for use in wildfire relief efforts. A model S40FTS lift truck will be used in a Miramar, Calif., warehouse owned by the state of California and managed by Adventist Community Services. … Ryder System is restructuring its operations by combining its U.S. and international supply chain solutions businesses into a single, fully integrated organization. … Ports America has sold its stevedoring and terminal operations in Lake Charles, La., to Flanagan Stevedoring Group. The facility handles agricultural products, primarily bagged rice. … Jacobs Engineering has acquired Carter & Burgess, an architecture, engineering, and facility design firm. … INTTRA, an e-commerce platform for ocean carriers, has opened an office in Ho Chi Minh City, Vietnam. … Fenner Drives has bought B-LOC, a supplier of keyless bushings for mechanical power transmissions and material handling applications. … MTC Holdings has acquired a new intermodal terminal in Toluca, Mexico. … Ozburn-Hessey Logistics has opened an international services station in its Atlanta facility. The station will offer a range of services, including brokerage and freight forwarding. … Epicor Software is acquiring NSB Retail Systems, a provider of software and solutions for the specialty retail market. … Cathay Pacific Cargo Service has added a direct flight between Dallas- Fort Worth and Hong Kong.

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Gartner: GenAI set to impact procurement processes

Progress in generative AI (GenAI) is poised to impact business procurement processes through advancements in three areas—agentic reasoning, multimodality, and AI agents—according to Gartner Inc.

Those functions will redefine how procurement operates and significantly impact the agendas of chief procurement officers (CPOs). And 72% of procurement leaders are already prioritizing the integration of GenAI into their strategies, thus highlighting the recognition of its potential to drive significant improvements in efficiency and effectiveness, Gartner found in a survey conducted in July, 2024, with 258 global respondents.

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Report: SMEs hopeful ahead of holiday peak

Report: SMEs hopeful ahead of holiday peak

Businesses are cautiously optimistic as peak holiday shipping season draws near, with many anticipating year-over-year sales increases as they continue to battle challenging supply chain conditions.

That’s according to the DHL 2024 Peak Season Shipping Survey, released today by express shipping service provider DHL Express U.S. The company surveyed small and medium-sized enterprises (SMEs) to gauge their holiday business outlook compared to last year and found that a mix of optimism and “strategic caution” prevail ahead of this year’s peak.

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Retailers plan tech investments to stop theft and loss

Eight in 10 retail associates are concerned about the lack of technology deployed to spot safety threats or criminal activity on the job, according to a report from Zebra Technologies Corp.

That challenge is one of the reasons that fewer shoppers overall are satisfied with their shopping experiences lately, Lincolnshire, Illinois-based Zebra said in its “17th Annual Global Shopper Study.”th Annual Global Shopper Study.” While 85% of shoppers last year were satisfied with both the in-store and online experiences, only 81% in 2024 are satisfied with the in-store experience and just 79% with online shopping.

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Cimcorp's new CEO sees growth in grocery and tire segments

Logistics automation systems integrator Cimcorp today named company insider Veli-Matti Hakala as its new CEO, saying he will cultivate growth in both the company and its clientele, specifically in the grocery retail and tire plant logistics sectors.

An eight-year veteran of the Georgia company, Hakala will begin his new role on January 1, when the current CEO, Tero Peltomäki, will retire after a long and noteworthy career, continuing as a member of the board of directors, Cimcorp said.

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Securing the last mile

Although many shoppers will return to physical stores this holiday season, online shopping remains a driving force behind peak-season shipping challenges, especially when it comes to the last mile. Consumers still want fast, free shipping if they can get it—without any delays or disruptions to their holiday deliveries.

One disruptor that gets a lot of headlines this time of year is package theft—committed by so-called “porch pirates.” These are thieves who snatch parcels from front stairs, side porches, and driveways in neighborhoods across the country. The problem adds up to billions of dollars in stolen merchandise each year—not to mention headaches for shippers, parcel delivery companies, and, of course, consumers.

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