Imported oil and its attendant risks. Greenhouse gases and global warming. An economy dependent on a vibrant freight transportation system. Add those up and the result is a growing imperative to find alternatives to traditional fuels.
Peter Bradley is an award-winning career journalist with more than three decades of experience in both newspapers and national business magazines. His credentials include seven years as the transportation and supply chain editor at Purchasing Magazine and six years as the chief editor of Logistics Management.
In 1925, a pair of German scientists applied for a patent for a process they had developed to turn carbon monoxide and hydrogen derived from coal into a liquid fuel. Franz Fischer and Hans Tropsch may not have thought of the process they developed as an alternative fuel in the way we think about that term today. But diesel fuel created through the Fischer-Tropsch process is one of a number of technologies that could transform the way freight carriers fuel their vehicles.
In some ways, the future is already here, with trucks of all sorts running on propane, compressed natural gas (CNG), and liquefied natural gas (LNG). Carriers like UPS and FedEx as well as many utility companies have been using alternative fuels in their fleet vehicles for several years.
What's driving these initiatives is a combination of worrisome issues. To start with, American politicians and the public want to reduce the nation's dependence on imported petroleum—though opinions vary on how to reach that goal. There's also a growing movement to reduce greenhouse gases as more scientists come to a consensus that the earth is warming and carbon emissions are part of the reason. And at $90 a barrel, oil has become an expensive commodity.
That all adds up to growing pressure on carriers and their equipment suppliers to find ways to run clean and lean operations.
"We want to lessen dependence on crude oil," says Robert Hall, director of vehicle engineering for UPS. "The world is using up its crude oil. To sustain our fleet and our business, we need to be prepared long term for the use of multiple fuels. Emissions reduction and quality are another issue." UPS says it has the largest fleet of vehicles operating on alternative fuels in the transportation industry, including 600 vehicles running on propane and 800 running on CNG.
Ready to come clean?
The imperative seems clear enough. But are American trucking fleets ready to make wholesale changes to their operations? In an internal document provided by one large contract fleet company that operates thousands of vehicles, company fleet managers candidly assessed the variety of technologies available to them. (The document was made available to DC VELOCITY with the understanding that its source would not be disclosed.)
Though it acknowledged the potential benefits of shifting to alternative fuels—reduced exhaust emissions, reduced dependence on imported petroleum, cost savings, and burnishing the corporate image—the analysis also carried some caveats. For example, reduction of some types of pollutants can occasionally lead to an increase in other types. It also warned that potential savings in fuel costs have to be balanced against potential higher costs in vehicle operations, including vehicle costs, payload capacity, vehicle range, power and torque, and fuel availability.
But alternative fuels and associated technologies aimed at more efficient operations are almost certainly in the offing for most fleets. The U.S. Department of Energy (DOE) has established a number of programs in partnership with industry aimed at research into and development of alternative fuels and a variety of technologies aimed at cleaner, more efficient freight operations.
Not surprisingly, much of the impetus for improvement comes from the West Coast, particularly California, where air quality has become a key public health concern. In June, for instance, California's South Coast Air Quality Management District, an air pollution control agency, approved a $2.9 million expenditure for 20 LNG heavy duty vehicles from Westport Innovations Inc., a Vancouver, B.C.-based developer of alternative fuel technology. The trucks will be operated by Total Transportation Services at the ports of Los Angeles and Long Beach.
Also active on the West Coast is WestStart-CALSTART, a not-for-profit consortium of some 145 companies focused on reducing transportation-related air pollution. "Our goal … is to see the development of clean transportation technologies," says John Boesel, the group's president and CEO.
Unlike some industry-sponsored organizations, the group does not promote a particular solution; it remains neutral on both fuel and technology. "We try to act as a strategic partner and facilitator to help all the companies succeed," Boesel says. Its efforts include programs focused on commercial traffic. In September, for example, WestStart-CALSTART sponsored the sixth annual National Hybrid Truck Users Forum in Washington state (for a list of upcoming events, visit www. calstart.org).
Big Brown goes green
In fact, hybrid vehicles have been much in the news recently. Last year, for example, UPS conducted a highly publicized hybrid vehicle test with the U.S. Environmental Protection Agency (EPA). For several months, UPS used a fleet of hydraulic hybrid delivery vehicles in the Detroit area, using a technology it developed in a partnership with the EPA as well as the U.S. Army, International Truck and Engine Corp., and Eaton Corp.
The technology combines an efficient diesel engine with a hydraulic propulsion system in place of the conventional drivetrain and transmission. Hydraulic pumps and storage tanks store energy, similar to what is done with electric motors and batteries in hybrid electric vehicles. Fuel economy is increased in three ways, the EPA explains: Vehicle braking energy is recovered, the engine is operated more efficiently, and the engine can be shut off when stopped or decelerating.
In laboratory testing, the technology achieved a 60- to 70-percent improvement in fuel economy compared to conventional UPS package vans, according to the EPA. It also produced a 40-percent-plus reduction in carbon dioxide emissions.
The EPA estimates that when the hybrid components are manufactured in high volume, the added costs could be recovered in less than three years through lower fuel and brake maintenance costs. The trucks may also be eligible to qualify for a tax credit of up to 40 percent of the incremental cost of the vehicle, the EPA says.
A question of cost
Boesel reports that today's research initiatives go well beyond the fuels themselves to include ways to improve aerodynamics, boost fuel economy, and reduce vehicle weight. In fact, today, the drawback to greater deployment of innovative technologies is often not so much the availability of the technology itself, but cost. Batteries for hybrids are heavy and expensive. Conversion costs to make use of new fuels can be high. "The technology manufacturers need to keep working on lowering costs," concedes Boesel. "We are getting to the point on a life-cycle basis where these systems are making sense, but often fleets buy on the purchase cost."
As for how to make the technology more affordable, the answer could be as simple as scaling up production. As demand for a technology picks up, unit costs would likely fall. But that's not quite as easy as it sounds. "We have the chicken and the egg," Boesel says. Producing advanced technology trucks in low volume limits demand, but demand is required for manufacturers to ramp up production. The issue is creating the demand. But if market forces don't do it, regulation and law might.
Take the current and controversial proposal by the ports of Los Angeles and Long Beach. The two ports have proposed to the Federal Maritime Commission a plan to implement what they call their Clean Truck Program. According to an analysis by the National Industrial Transportation League, which is contesting the proposal, this program would require drayage companies to meet an accelerated schedule for implementing state and federal emissions standards.
Additionally, the California legislature late in its session this year adopted a bill aimed at raising smog abatement fees for all vehicles to fund research on alternative fuels. In mid-October, Gov. Arnold Schwarzenegger signed the bill into law.
In the meantime, fleet managers continue to investigate a range of possibilities. UPS's Hall says, "Over the short term—the next five to 15 years—it appears that hybrid electrics will be the leaders in getting us where we need to be. CNG and propane can play a role as well." He agrees with Boesel's assessment that technological advances and lower prices will spur more widespread adoption.
The road ahead
Right now, additional research is under way under a variety of auspices. The DOE's National Renewable Energy Laboratory, for example, sponsors research under the umbrella of its Advanced Heavy Hybrid Propulsion Systems Project. NREL says on its Web site that it projects that its efforts will "increase the fuel efficiency of heavy trucks and buses by as much as 100 percent, and improve their emissions to meet the Environmental Protection Agency's 2007-2010 emission standards."
Also active on the research front is the 21st Century Truck Partnership, an industry-government collaboration among heavy-duty engine manufacturers, heavy-duty truck and bus manufacturers, heavy hybrid powertrain manufacturers, and four federal government agencies. The consortium, which develops both public and proprietary research projects, supports research, development, and demonstration projects in five areas: engine systems, heavy-duty hybrids, idle reduction, safety, and parasitic losses (factors like aerodynamic drag resistance and rolling resistance).
In the meantime, the switch to alternative fuels and technologies is already under way in both public and private fleets, driven by economic, political, regulatory, and other forces. Given the size of the nation's fleet and the infrastructure challenges, the revolution will likely be slow to ignite. But ignite it will. A warming planet and volatility in oil supplies have put alternative fuels and technologies back in the spotlight for the first time since the energy crisis of the '70s—and this time, it's likely for good.
what are the options?
Any discussion of alternative fuels raises the question of what fuels are available—or might become available in the near future. What follows is an edited version of a list of alternative fuels compiled by the U.S. Department of Energy's Alternative Fuels and Advanced Vehicles Data Center and other sources. Not all of the alternatives may be appropriate for freight operations.
Biodiesel is a renewable alternative fuel produced from vegetable oils and animal fats. Although pure biodiesel (or biodiesel blended with petroleum diesel) can be used to fuel diesel vehicles, providing emissions and safety benefits, it may also produce increased NOx emissions. It has physical properties similar to those of petroleum diesel. A blend of 5 percent biodiesel and 95 percent petroleum diesel is currently accepted by all diesel engine manufacturers.
Electricity can be used to power electric and plug-in hybrid electric vehicles directly from the power grid. Vehicles that run on electricity produce no tailpipe emissions. The only emissions that can be attributed to electricity are those generated in the production process at the power plant. Electricity is easily accessible for short-range driving.
Ethanol, also known as ethyl alcohol or grain alcohol, is a renewable fuel primarily made from starch crops, like corn. E85—a blend of 85 percent ethanol and 15 percent gasoline—can be used in light-, medium-, and heavy-duty vehicles. Its usage results in a 20-percent reduction in miles per gallon over conventional gasoline. Nearly one-third of U.S. gasoline contains ethanol in a low-level blend to reduce air pollution.
Hydrogen, the simplest and most abundant element in the universe, can be produced from fossil fuels and biomass and by electrolyzing water. Producing hydrogen with renewable energy and using it in fuel-cell vehicles holds the promise of virtually pollution-free transportation. Because hydrogen has a small amount of energy by volume compared with other fuels, storing sufficient quantities on a vehicle using currently available technology would require a tank larger than a typical car's trunk. Other primary problems at this time include the high cost of both the vehicles and the fuel.
Methanol, also known as wood alcohol, can be used as an alternative fuel. The use of methanol has declined significantly since the early 1990s, and auto makers are no longer manufacturing vehicles that run on it. It is used in some heavy truck and bus applications, but is not widely available.
Natural gas, a mixture of hydrocarbons, predominantly methane, is a domestically produced alternative fuel that can produce significantly fewer harmful emissions than gasoline or diesel when used in natural gas vehicles. It has a high octane rating and excellent properties for spark-ignited internal combustion engines. Although natural gas accounts for approximately one-quarter of the energy used in the United States, only about one-tenth of 1 percent is currently used for transportation fuel. It must be stored onboard a vehicle in either a compressed or liquefied state.
Propane is the most commonly used alternative transportation fuel. Also known as liquefied petroleum gas (LPG), it has a high energy density, giving propane vehicles good driving range. Propane has a high octane rating and excellent properties for spark-ignited internal combustion engines. Produced as a by-product of natural gas processing and crude oil refining, propane is non-toxic and presents no threat to soil, surface water, or groundwater.
Several other vehicle fuels are in the early stages of development, according to the Alternative Fuels and Advanced Vehicles Data Center. They include:
Biobutanol, an alcohol that can be produced through processing of domestically grown crops, like corn and sugar beets. Like ethanol, it can be used in gasoline-powered internal combustion engines.
Biogas, sometimes called swamp gas, landfill gas, or digester gas. Biogas is produced from the anaerobic digestion of organic matter such as animal manure, sewage, and municipal solid waste. After processing, it becomes a renewable substitute for natural gas and can be used to fuel natural gas vehicles. DOE says a 2007 report estimated that 12,000 vehicles are being fueled with upgraded biogas worldwide, with 70,000 biogas-fueled vehicles predicted by 2010.
Biomass-to-liquids fuels, which are produced through the conversion of diverse biomass feedstocks into a range of liquid fuels. One major benefit of these fuels is their compatibility with existing vehicle technologies and fuel distribution systems: Biomass-derived gasoline and diesel could be transported through existing pipelines, dispensed at existing fueling stations, and used to fuel today's gasoline- and diesel-powered vehicles.
Fischer-Tropsch diesel, which is made by converting gaseous hydrocarbons, like natural gas and gasified coal or biomass, into liquid fuel. Fischer-Tropsch diesel can be substituted directly for petroleum diesel to fuel diesel-powered vehicles without modification to the vehicle engine or fueling infrastructure.
The New York-based industrial artificial intelligence (AI) provider Augury has raised $75 million for its process optimization tools for manufacturers, in a deal that values the company at more than $1 billion, the firm said today.
According to Augury, its goal is deliver a new generation of AI solutions that provide the accuracy and reliability manufacturers need to make AI a trusted partner in every phase of the manufacturing process.
The “series F” venture capital round was led by Lightrock, with participation from several of Augury’s existing investors; Insight Partners, Eclipse, and Qumra Capital as well as Schneider Electric Ventures and Qualcomm Ventures. In addition to securing the new funding, Augury also said it has added Elan Greenberg as Chief Operating Officer.
“Augury is at the forefront of digitalizing equipment maintenance with AI-driven solutions that enhance cost efficiency, sustainability performance, and energy savings,” Ashish (Ash) Puri, Partner at Lightrock, said in a release. “Their predictive maintenance technology, boasting 99.9% failure detection accuracy and a 5-20x ROI when deployed at scale, significantly reduces downtime and energy consumption for its blue-chip clients globally, offering a compelling value proposition.”
The money supports the firm’s approach of "Hybrid Autonomous Mobile Robotics (Hybrid AMRs)," which integrate the intelligence of "Autonomous Mobile Robots (AMRs)" with the precision and structure of "Automated Guided Vehicles (AGVs)."
According to Anscer, it supports the acceleration to Industry 4.0 by ensuring that its autonomous solutions seamlessly integrate with customers’ existing infrastructures to help transform material handling and warehouse automation.
Leading the new U.S. office will be Mark Messina, who was named this week as Anscer’s Managing Director & CEO, Americas. He has been tasked with leading the firm’s expansion by bringing its automation solutions to industries such as manufacturing, logistics, retail, food & beverage, and third-party logistics (3PL).
Supply chains continue to deal with a growing volume of returns following the holiday peak season, and 2024 was no exception. Recent survey data from product information management technology company Akeneo showed that 65% of shoppers made holiday returns this year, with most reporting that their experience played a large role in their reason for doing so.
The survey—which included information from more than 1,000 U.S. consumers gathered in January—provides insight into the main reasons consumers return products, generational differences in return and online shopping behaviors, and the steadily growing influence that sustainability has on consumers.
Among the results, 62% of consumers said that having more accurate product information upfront would reduce their likelihood of making a return, and 59% said they had made a return specifically because the online product description was misleading or inaccurate.
And when it comes to making those returns, 65% of respondents said they would prefer to return in-store, if possible, followed by 22% who said they prefer to ship products back.
“This indicates that consumers are gravitating toward the most sustainable option by reducing additional shipping,” the survey authors said in a statement announcing the findings, adding that 68% of respondents said they are aware of the environmental impact of returns, and 39% said the environmental impact factors into their decision to make a return or exchange.
The authors also said that investing in the product experience and providing reliable product data can help brands reduce returns, increase loyalty, and provide the best customer experience possible alongside profitability.
When asked what products they return the most, 60% of respondents said clothing items. Sizing issues were the number one reason for those returns (58%) followed by conflicting or lack of customer reviews (35%). In addition, 34% cited misleading product images and 29% pointed to inaccurate product information online as reasons for returning items.
More than 60% of respondents said that having more reliable information would reduce the likelihood of making a return.
“Whether customers are shopping directly from a brand website or on the hundreds of e-commerce marketplaces available today [such as Amazon, Walmart, etc.] the product experience must remain consistent, complete and accurate to instill brand trust and loyalty,” the authors said.
When you get the chance to automate your distribution center, take it.
That's exactly what leaders at interior design house
Thibaut Design did when they relocated operations from two New Jersey distribution centers (DCs) into a single facility in Charlotte, North Carolina, in 2019. Moving to an "empty shell of a building," as Thibaut's Michael Fechter describes it, was the perfect time to switch from a manual picking system to an automated one—in this case, one that would be driven by voice-directed technology.
"We were 100% paper-based picking in New Jersey," Fechter, the company's vice president of distribution and technology, explained in a
case study published by Voxware last year. "We knew there was a need for automation, and when we moved to Charlotte, we wanted to implement that technology."
Fechter cites Voxware's promise of simple and easy integration, configuration, use, and training as some of the key reasons Thibaut's leaders chose the system. Since implementing the voice technology, the company has streamlined its fulfillment process and can onboard and cross-train warehouse employees in a fraction of the time it used to take back in New Jersey.
And the results speak for themselves.
"We've seen incredible gains [from a] productivity standpoint," Fechter reports. "A 50% increase from pre-implementation to today."
THE NEED FOR SPEED
Thibaut was founded in 1886 and is the oldest operating wallpaper company in the United States, according to Fechter. The company works with a global network of designers, shipping samples of wallpaper and fabrics around the world.
For the design house's warehouse associates, picking, packing, and shipping thousands of samples every day was a cumbersome, labor-intensive process—and one that was prone to inaccuracy. With its paper-based picking system, mispicks were common—Fechter cites a 2% to 5% mispick rate—which necessitated stationing an extra associate at each pack station to check that orders were accurate before they left the facility.
All that has changed since implementing Voxware's Voice Management Suite (VMS) at the Charlotte DC. The system automates the workflow and guides associates through the picking process via a headset, using voice commands. The hands-free, eyes-free solution allows workers to focus on locating and selecting the right item, with no paper-based lists to check or written instructions to follow.
Thibaut also uses the tech provider's analytics tool, VoxPilot, to monitor work progress, check orders, and keep track of incoming work—managers can see what orders are open, what's in process, and what's completed for the day, for example. And it uses VoxTempo, the system's natural language voice recognition (NLVR) solution, to streamline training. The intuitive app whittles training time down to minutes and gets associates up and working fast—and Thibaut hitting minimum productivity targets within hours, according to Fechter.
EXPECTED RESULTS REALIZED
Key benefits of the project include a reduction in mispicks—which have dropped to zero—and the elimination of those extra quality-control measures Thibaut needed in the New Jersey DCs.
"We've gotten to the point where we don't even measure mispicks today—because there are none," Fechter said in the case study. "Having an extra person at a pack station to [check] every order before we pack [it]—that's been eliminated. Not only is the pick right the first time, but [the order] also gets packed and shipped faster than ever before."
The system has increased inventory accuracy as well. According to Fechter, it's now "well over 99.9%."
IT projects can be daunting, especially when the project involves upgrading a warehouse management system (WMS) to support an expansive network of warehousing and logistics facilities. Global third-party logistics service provider (3PL) CJ Logistics experienced this first-hand recently, embarking on a WMS selection process that would both upgrade performance and enhance security for its U.S. business network.
The company was operating on three different platforms across more than 35 warehouse facilities and wanted to pare that down to help standardize operations, optimize costs, and make it easier to scale the business, according to CIO Sean Moore.
Moore and his team started the WMS selection process in late 2023, working with supply chain consulting firm Alpine Supply Chain Solutions to identify challenges, needs, and goals, and then to select and implement the new WMS. Roughly a year later, the 3PL was up and running on a system from Körber Supply Chain—and planning for growth.
SECURING A NEW SOLUTION
Leaders from both companies explain that a robust WMS is crucial for a 3PL's success, as it acts as a centralized platform that allows seamless coordination of activities such as inventory management, order fulfillment, and transportation planning. The right solution allows the company to optimize warehouse operations by automating tasks, managing inventory levels, and ensuring efficient space utilization while helping to boost order processing volumes, reduce errors, and cut operational costs.
CJ Logistics had another key criterion: ensuring data security for its wide and varied array of clients, many of whom rely on the 3PL to fill e-commerce orders for consumers. Those clients wanted assurance that consumers' personally identifying information—including names, addresses, and phone numbers—was protected against cybersecurity breeches when flowing through the 3PL's system. For CJ Logistics, that meant finding a WMS provider whose software was certified to the appropriate security standards.
"That's becoming [an assurance] that our customers want to see," Moore explains, adding that many customers wanted to know that CJ Logistics' systems were SOC 2 compliant, meaning they had met a standard developed by the American Institute of CPAs for protecting sensitive customer data from unauthorized access, security incidents, and other vulnerabilities. "Everybody wants that level of security. So you want to make sure the system is secure … and not susceptible to ransomware.
"It was a critical requirement for us."
That security requirement was a key consideration during all phases of the WMS selection process, according to Michael Wohlwend, managing principal at Alpine Supply Chain Solutions.
"It was in the RFP [request for proposal], then in demo, [and] then once we got to the vendor of choice, we had a deep-dive discovery call to understand what [security] they have in place and their plan moving forward," he explains.
Ultimately, CJ Logistics implemented Körber's Warehouse Advantage, a cloud-based system designed for multiclient operations that supports all of the 3PL's needs, including its security requirements.
GOING LIVE
When it came time to implement the software, Moore and his team chose to start with a brand-new cold chain facility that the 3PL was building in Gainesville, Georgia. The 270,000-square-foot facility opened this past November and immediately went live running on the Körber WMS.
Moore and Wohlwend explain that both the nature of the cold chain business and the greenfield construction made the facility the perfect place to launch the new software: CJ Logistics would be adding customers at a staggered rate, expanding its cold storage presence in the Southeast and capitalizing on the location's proximity to major highways and railways. The facility is also adjacent to the future Northeast Georgia Inland Port, which will provide a direct link to the Port of Savannah.
"We signed a 15-year lease for the building," Moore says. "When you sign a long-term lease … you want your future-state software in place. That was one of the key [reasons] we started there.
"Also, this facility was going to bring on one customer after another at a metered rate. So [there was] some risk reduction as well."
Wohlwend adds: "The facility plus risk reduction plus the new business [element]—all made it a good starting point."
The early benefits of the WMS include ease of use and easy onboarding of clients, according to Moore, who says the plan is to convert additional CJ Logistics facilities to the new system in 2025.
"The software is very easy to use … our employees are saying they really like the user interface and that you can find information very easily," Moore says, touting the partnership with Alpine and Körber as key to making the project a success. "We are on deck to add at least four facilities at a minimum [this year]."