All the news that's fit to … convey. The New York Times has contracted with HK Systems to provide it with a bulk handling system as well as a software management solution for the insertion area at its College Point facility in Queens. The handling system will convey bundles of newspapers from 11 tie-lines to six palletizing stations. The solution includes conveyors, controls, and overall systems integration. In addition, HK Systems will supply its Material Tracking & Control software to ensure inventory accountability and control of free-standing inserts and packages.
Hub three. Hub One Logistics, a consolidator and re-distributor of food and restaurant products, will be implementing the Productivity Improvement Program from logistics consulting company Tom Zosel Associates. The program will initially be rolled out in three of Hub One's facilities to enhance performance in key areas and streamline operations.
Listen up. Sologlobe, a Canadian provider of supply chain execution systems, has announced that its flagship product, Solochain, will now feature voice-driven applications from Voxware. Sologlobe will also offer the Voxware applications to its customers who do not need all of the warehouse management capabilities provided by Solochain.
Making new connections. Cortina, a company that makes electronic network components for analog and digital communications, is partnering with Avnet Electronics Marketing to handle its distribution. An operating arm of electronics company Avnet, Avnet Electronics Marketing provides thirdparty distribution services to original equipment manufacturers in the electronics sector. This past September, Cortina purchased Intel's line of optical network components—a move that expanded its product line and made the new distribution arrangement necessary.
A perfect salute-tion. The Defense Logistics Agency (DLA) is purchasing high-performance RFID printer/encoders from Zebra Technologies. The DLA will use the systems to create smart labels that will be used throughout the Defense Distribution Center's worldwide distribution network. The RFID solution is being implemented by ODIN technologies.
All my trials. Wyeth Pharmaceuticals has asked DHL to improve the handling and distribution of materials used in its clinical trials. Under the multi-year program, DHL will work to increase the efficiency of its client's materials distribution by uniting the flow of information and physical goods through automation, visibility, and improved collaboration.
'Tis the season for upgrading. Four Seasons, a division of Standard Motor Products that supplies aftermarket automotive control parts, is upgrading the warehouse labor management software at its distribution centers. Four Seasons is moving to the latest version of the ProTrack software from Tom Zosel Associates (TZA). The TZA labor management tool has enabled the company to maximize the productivity of its workforce and realize considerable savings.
Road worthy. Old Dominion Freight Line has deployed mobile application software from Odyssey Software to enhance its freight delivery services. This will allow Old Dominion's delivery application to operate on Windows Mobile devices, which will let the carrier provide real-time support and seamless data connectivity to the mobile devices of its truck drivers in the field.
There's no business like shoe business. Internet shoe and apparel retailer Zappos.com has opened a new DC in Shepherdsville, Ky., that features an end-to-end integrated material handling solution from FKI Logistex. FKI supplied a sliding shoe sorter, pop-up sorters, sawtooth merges, conveyors, print and apply modules, and software for the project. The systems automate receiving, presorting, put-away, picking, packing, and shipping.
Shared intelligence. Savi Technology, a company that specializes in active RFID-based supply chain solutions, has signed agreements to license its technology to seven companies. These first companies to gain access to Savi's intellectual RFID property are Apogee Total Solutions, Convergence Systems Ltd., Evigia Systems, Graphic Industries, Hi-G-Tek, Identec Solutions, and Impreva Labs.
Good call. Kyocera Wireless Corp. has awarded BAX Global a contract for warehouse management services at BAX's Yuen Long Logistics Centre in Hong Kong. Kyocera has been a long-term customer of BAX for airfreight services. The new Hong Kong facility will streamline shipments of phones produced in mainland China directly to Kyocera customers, bypassing the need for U.S. warehousing and distribution.
Powerful new tools. Universal Power Group (UPG) is implementing RedPrairie solutions at three of its distribution facilities in Dallas, Oklahoma City, and Las Vegas. The warehouse management, visibility, and scorecard software will help UPG provide network visibility for its customers, as well as tracking and controlling the company's batteries and power equipment inventory.
States across the Southeast woke up today to find that the immediate weather impacts from Hurricane Helene are done, but the impacts to people, businesses, and the supply chain continue to be a major headache, according to Everstream Analytics.
The primary problem is the collection of massive power outages caused by the storm’s punishing winds and rainfall, now affecting some 2 million customers across the Southeast region of the U.S.
One organization working to rush help to affected regions since the storm hit Florida’s western coast on Thursday night is the American Logistics Aid Network (ALAN). As it does after most serious storms, the group continues to marshal donated resources from supply chain service providers in order to store, stage, and deliver help where it’s needed.
Support for recovery efforts is coming from a massive injection of federal aid, since the White House declared states of emergency last week for Alabama, Florida, Georgia, North Carolina, and South Carolina. Affected states are also supporting the rush of materials to needed zones by suspending transportation requirement such as certain licensing agreements, fuel taxes, weight restrictions, and hours of service caps, ALAN said.
E-commerce activity remains robust, but a growing number of consumers are reintegrating physical stores into their shopping journeys in 2024, emphasizing the need for retailers to focus on omnichannel business strategies. That’s according to an e-commerce study from Ryder System, Inc., released this week.
Ryder surveyed more than 1,300 consumers for its 2024 E-Commerce Consumer Study and found that 61% of consumers shop in-store “because they enjoy the experience,” a 21% increase compared to results from Ryder’s 2023 survey on the same subject. The current survey also found that 35% shop in-store because they don’t want to wait for online orders in the mail (up 4% from last year), and 15% say they shop in-store to avoid package theft (up 8% from last year).
“Retail and e-commerce continue to evolve,” Jeff Wolpov, Ryder’s senior vice president of e-commerce, said in a statement announcing the survey’s findings. “The emergence of e-commerce and growth of omnichannel fulfillment, particularly over the past four years, has altered consumer expectations and behavior dramatically and will continue to do so as time and technology allow.
“This latest study demonstrates that, while consumers maintain a robust
appetite for e-commerce, they are simultaneously embracing in-person shopping, presenting an impetus for merchants to refine their omnichannel strategies.”
Other findings include:
• Apparel and cosmetics shoppers show growing attraction to buying in-store. When purchasing apparel and cosmetics, shoppers are more inclined to make purchases in a physical location than they were last year, according to Ryder. Forty-one percent of shoppers who buy cosmetics said they prefer to do so either in a brand’s physical retail location or a department/convenience store (+9%). As for apparel shoppers, 54% said they prefer to buy clothing in those same brick-and-mortar locations (+9%).
• More customers prefer returning online purchases in physical stores. Fifty-five percent of shoppers (+15%) now say they would rather return online purchases in-store–the first time since early 2020 the preference to Buy Online Return In-Store (BORIS) has outweighed returning via mail, according to the survey. Forty percent of shoppers said they often make additional purchases when picking up or returning online purchases in-store (+2%).
• Consumers are extremely reliant on mobile devices when shopping in-store. This year’s survey reveals that 77% of consumers search for items on their mobile devices while in a store, Ryder said. Sixty-nine percent said they compare prices with items in nearby stores, 58% check availability at other stores, 31% want to learn more about a product, and 17% want to see other items frequently purchased with a product they’re considering.
Ryder said the findings also underscore the importance of investing in technology solutions that allow companies to provide customers with flexible purchasing options.
“Omnichannel strength is not a fad; it is a strategic necessity for e-commerce and retail businesses to stay competitive and achieve sustainable success in 2024 and beyond,” Wolpov also said. “The findings from this year’s study underscore what we know our customers are experiencing, which is the positive impact of integrating supply chain technology solutions across their sales channels, enabling them to provide their customers with flexible, convenient options to personalize their experience and heighten customer satisfaction.”
Transportation industry veteran Anne Reinke will become president & CEO of trade group the Intermodal Association of North America (IANA) at the end of the year, stepping into the position from her previous post leading third party logistics (3PL) trade group the Transportation Intermediaries Association (TIA), both organizations said today.
Meanwhile, TIA today announced that insider Christopher Burroughs would fill Reinke’s shoes as president & CEO. Burroughs has been with TIA for 13 years, most recently as its vice president of Government Affairs for the past six years, during which time he oversaw all legislative and regulatory efforts before Congress and the federal agencies.
Before her four years leading TIA, Reinke spent two years as Deputy Assistant Secretary with the U.S. Department of Transportation and 16 years with CSX Corporation.
As the hours tick down toward a “seemingly imminent” strike by East Coast and Gulf Coast dockworkers, experts are warning that the impacts of that move would mushroom well-beyond the actual strike locations, causing prevalent shipping delays, container ship congestion, port congestion on West coast ports, and stranded freight.
However, a strike now seems “nearly unavoidable,” as no bargaining sessions are scheduled prior to the September 30 contract expiration between the International Longshoremen’s Association (ILA) and the U.S. Maritime Alliance (USMX) in their negotiations over wages and automation, according to the transportation law firm Scopelitis, Garvin, Light, Hanson & Feary.
The facilities affected would include some 45,000 port workers at 36 locations, including high-volume U.S. ports from Boston, New York / New Jersey, and Norfolk, to Savannah and Charleston, and down to New Orleans and Houston. With such widespread geography, a strike would likely lead to congestion from diverted traffic, as well as knock-on effects include the potential risk of increased freight rates and costly charges such as demurrage, detention, per diem, and dwell time fees on containers that may be slowed due to the congestion, according to an analysis by another transportation and logistics sector law firm, Benesch.
The weight of those combined blows means that many companies are already planning ways to minimize damage and recover quickly from the event. According to Scopelitis’ advice, mitigation measures could include: preparing for congestion on West coast ports, taking advantage of intermodal ground transportation where possible, looking for alternatives including air transport when necessary for urgent delivery, delaying shipping from East and Gulf coast ports until after the strike, and budgeting for increased freight and container fees.
Additional advice on softening the blow of a potential coastwide strike came from John Donigian, senior director of supply chain strategy at Moody’s. In a statement, he named six supply chain strategies for companies to consider: expedite certain shipments, reallocate existing inventory strategically, lock in alternative capacity with trucking and rail providers , communicate transparently with stakeholders to set realistic expectations for delivery timelines, shift sourcing to regional suppliers if possible, and utilize drop shipping to maintain sales.
National nonprofit Wreaths Across America (WAA) kicked off its 2024 season this week with a call for volunteers. The group, which honors U.S. military veterans through a range of civic outreach programs, is seeking trucking companies and professional drivers to help deliver wreaths to cemeteries across the country for its annual wreath-laying ceremony, December 14.
“Wreaths Across America relies on the transportation industry to move the mission. The Honor Fleet, composed of dedicated carriers, professional drivers, and other transportation partners, guarantees the delivery of millions of sponsored veterans’ wreaths to their destination each year,” Courtney George, WAA’s director of trucking and industry relations, said in a statement Tuesday. “Transportation partners benefit from driver retention and recruitment, employee engagement, positive brand exposure, and the opportunity to give back to their community’s veterans and military families.”
WAA delivers wreaths to more than 4,500 locations nationwide, and as of this week had added more than 20 loads to be delivered this season. The wreaths are donated by sponsors from across the country, delivered by truckers, and laid at the graves of veterans by WAA volunteers.
Wreaths Across America
Transportation companies interested in joining the Honor Fleet can visit the WAA website to find an open lane or contact the WAA transportation team at trucking@wreathsacrossamerica.org for more information.