ProMat, as equipment and technology junkies know, is the ultimate showcase for material handling and logistics equipment, systems and technologies. When the show opens its doors in January, it's expected to attract as many as 50,000 visitors eager to get a glimpse of the latest gear. They won't be disappointed. The show's sponsor, Material Handling Industry of America (MHIA), expects to draw 700 exhibitors to Chicago's McCormick Place South for the four-day event, which takes place Jan. 8 to 11, 2007. MHIA adds that the show will be the most comprehensive showcase of these systems and technologies in the United States in 2007.
Visitors to the exhibition will be greeted by 700-plus exhibits covering 300,000 square feet of floor space. These exhibitors offer material handling and logistics solutions for moving, storing, controlling, and protecting materials and products in the following categories:
Material Handling Equipment and Systems: Automated storage and retrieval systems, automatic guided vehicle systems, robots, personnel/burden carriers, racks, forklifts, batteries, unit handling systems, manufacturing execution systems, warehouse management systems/logistics execution systems, ergonomic and safety equipment, carousels, modular drawer storage, shelving, and thirdparty logistics services.
Packaging, Containers and Shipping Equipment: Box and carton makers, packaging machinery, wrapping equipment, equipment designed for the inspection of products by weight or scanning, pallets, wire baskets, plastic and metal containers, and palletizing equipment.
Inventory Management and Controlling Technologies: Computers, controllers, software programs, systems integrators, warehouse management systems, wireless control systems, order management systems, and transportation management systems.
Dock and Warehouse Equipment and Supplies: Dock levelers, dock pads, doors, forklift trucks, racks, flooring, handling systems, forklift attachments, conveyors, hoists, cranes, monorails, and below/hook lifting devices.
Consultants and distribution system planners: Simulators, modelers, system designers, distribution consultants and third-party logistics services.
Automatic Identification Equipment and Systems: Bar-code printers and scanners, vision systems, voice recognition systems, radio frequency systems, and systems integrators.
Navigating the show floor
To help attendees navigate the 300,000-square-foot show floor, the event's planners have organized it into five major Solution Centers. Here's a brief description of what you'll find in each section
Center for Fulfillment & Delivery Solutions. This center showcases both traditional and e-commerce fulfillment, order assembly, third-party logistics, warehousing, distribution and transportation activities. The exhibitors here also provide systems and services that support consumer and business direct market strategies.
Center for Equipment, Components & Manufacturing Solutions. In this section of the show floor, suppliers that produce component parts, attachments, and equipment and systems for the manufacturing environment demonstrate the latest in traditional material handling solutions. Products, services and solutions shown in this area include AS/RS, AGVs, overhead and lifting equipment, pallets and packaging, below/hook equipment, carousels, conveyors, storage equipment, casters, wheels and tires, ergonomic and safety equipment, and more.
Center for Information Technology (IT) Solutions. In this center, representatives of companies offering software solutions or consulting services that support manufacturing, warehousing, distribution and logistics operations will be on hand. The show organizers expect that as a rapidly growing part of material handling and logistics, information technology will be a key center of activity at ProMat 2007.
Center for Assembly Logistics & Support Solutions. This center will focus on material handling and logistics solutions for the assembly environment. Automated assembly support, intelligent devices, ergonomic and safety equipment, workstations, light rail, and other assembly equipment and systems will be featured in this area.
The Knowledge Center. ProMat's Knowledge Center is designed to educate and provide industry resources to attendees before, during and after the show. The Knowledge Center will feature free 45-minute educational sessions right on the show floor on Monday, Tuesday and Wednesday. The seminars will be hosted by material handling and logistics solutions experts and are free to all registered show attendees. Seating will be handled on a firstcome, first-served basis, so plan to arrive early. Complete abstracts of these sessions can be found online at www.ProMatShow.com.
Continuing education
ProMat 2007's educational opportunities aren't limited to the Knowledge Center, however. Show goers have an open invitation to attend the Keynote Forum on Tuesday morning, Jan. 9, which is free of charge to ProMat registrants. Conference organizers have also scheduled a series of educational workshops that begin on Saturday, Jan. 6. Registration is required and additional fees apply for the workshops, but attendees can earn continuing education credits for their participation.
The Keynote Executive Forum, scheduled for Tuesday morning from 9: 00 to 11: 30, features the success stories of three "Lean Leaders." Titled "Three Roads, One Destination: The Journey to Becoming a World Class Company," the program looks at how three very different companies implemented lean principles in their manufacturing and supply chain operations and the remarkable results they achieved. The keynote speakers at the seminar are C.J. Buck, president and CEO of Buck Knives; Herb Spivak, executive vice president, global quality assurance and product integrity, at New Balance Athletic Shoe Inc.; and Dan Ariens, president and CEO of Ariens Co.
Concurrent with ProMat 2007, the Material Handling Institute will offer three educational workshops. The workshops, which will be held at McCormick Place, provide coverage of leading-edge material handling and logistics topics in a hands-on, classroom-style setting. They include:
The Basics of Material Handling - A Foundation for Better Planning and Results
Saturday, Jan. 6, 2007: 8: 00 a.m. - 4: 30 p.m.
Sunday, Jan. 7, 2007: 8: 00 a.m. - 12: 00 noon
This one and a half day workshop provides an introduction to the field of material handling, including systems analysis, equipment selection, and the relationship of material handling to other activities and operations of the industrial plant or warehouse. The course is also a refresher course for those who want an update on the latest trends.
Extended Supply Chain Synchronization: The Next Generation Competitive Strategy
Sunday, Jan. 7, 2007: 8: 00 a.m. - 4: 30 p.m.
Based on lean supply chain solutions developed at Clemson University for the Department of Defense, this course will demonstrate why all supply chains are highly dysfunctional and how the application of integrated constraints management, lean manufacturing and Six Sigma principles can quickly create an additional key strategic advantage for any company that manages inventories.
Lean Material Handling and Work Cells: A One and One-Half Day Workshop Sunday, Jan. 7, 2007: 1: 30 p.m. - 4: 30 p.m. Monday, Jan. 8, 2007: 8: 00 a.m. - 4: 30 p.m. This workshop surveys lean material handling and shows how to plan effective cells using a simple six-step procedure. Case examples and a guided exercise lead toward mastery of the techniques presented.
Pre-registration for ProMat 2007 is free online at www.ProMatShow.com. The Web site also offers exhibitor search tools, floor plans and an agenda planner, plus information on the educational conferences and travel and hotel information. On-site registration is $25 or $10 with a VIP registration coupon available from exhibitors.
The New York-based industrial artificial intelligence (AI) provider Augury has raised $75 million for its process optimization tools for manufacturers, in a deal that values the company at more than $1 billion, the firm said today.
According to Augury, its goal is deliver a new generation of AI solutions that provide the accuracy and reliability manufacturers need to make AI a trusted partner in every phase of the manufacturing process.
The “series F” venture capital round was led by Lightrock, with participation from several of Augury’s existing investors; Insight Partners, Eclipse, and Qumra Capital as well as Schneider Electric Ventures and Qualcomm Ventures. In addition to securing the new funding, Augury also said it has added Elan Greenberg as Chief Operating Officer.
“Augury is at the forefront of digitalizing equipment maintenance with AI-driven solutions that enhance cost efficiency, sustainability performance, and energy savings,” Ashish (Ash) Puri, Partner at Lightrock, said in a release. “Their predictive maintenance technology, boasting 99.9% failure detection accuracy and a 5-20x ROI when deployed at scale, significantly reduces downtime and energy consumption for its blue-chip clients globally, offering a compelling value proposition.”
The money supports the firm’s approach of "Hybrid Autonomous Mobile Robotics (Hybrid AMRs)," which integrate the intelligence of "Autonomous Mobile Robots (AMRs)" with the precision and structure of "Automated Guided Vehicles (AGVs)."
According to Anscer, it supports the acceleration to Industry 4.0 by ensuring that its autonomous solutions seamlessly integrate with customers’ existing infrastructures to help transform material handling and warehouse automation.
Leading the new U.S. office will be Mark Messina, who was named this week as Anscer’s Managing Director & CEO, Americas. He has been tasked with leading the firm’s expansion by bringing its automation solutions to industries such as manufacturing, logistics, retail, food & beverage, and third-party logistics (3PL).
Supply chains continue to deal with a growing volume of returns following the holiday peak season, and 2024 was no exception. Recent survey data from product information management technology company Akeneo showed that 65% of shoppers made holiday returns this year, with most reporting that their experience played a large role in their reason for doing so.
The survey—which included information from more than 1,000 U.S. consumers gathered in January—provides insight into the main reasons consumers return products, generational differences in return and online shopping behaviors, and the steadily growing influence that sustainability has on consumers.
Among the results, 62% of consumers said that having more accurate product information upfront would reduce their likelihood of making a return, and 59% said they had made a return specifically because the online product description was misleading or inaccurate.
And when it comes to making those returns, 65% of respondents said they would prefer to return in-store, if possible, followed by 22% who said they prefer to ship products back.
“This indicates that consumers are gravitating toward the most sustainable option by reducing additional shipping,” the survey authors said in a statement announcing the findings, adding that 68% of respondents said they are aware of the environmental impact of returns, and 39% said the environmental impact factors into their decision to make a return or exchange.
The authors also said that investing in the product experience and providing reliable product data can help brands reduce returns, increase loyalty, and provide the best customer experience possible alongside profitability.
When asked what products they return the most, 60% of respondents said clothing items. Sizing issues were the number one reason for those returns (58%) followed by conflicting or lack of customer reviews (35%). In addition, 34% cited misleading product images and 29% pointed to inaccurate product information online as reasons for returning items.
More than 60% of respondents said that having more reliable information would reduce the likelihood of making a return.
“Whether customers are shopping directly from a brand website or on the hundreds of e-commerce marketplaces available today [such as Amazon, Walmart, etc.] the product experience must remain consistent, complete and accurate to instill brand trust and loyalty,” the authors said.
When you get the chance to automate your distribution center, take it.
That's exactly what leaders at interior design house
Thibaut Design did when they relocated operations from two New Jersey distribution centers (DCs) into a single facility in Charlotte, North Carolina, in 2019. Moving to an "empty shell of a building," as Thibaut's Michael Fechter describes it, was the perfect time to switch from a manual picking system to an automated one—in this case, one that would be driven by voice-directed technology.
"We were 100% paper-based picking in New Jersey," Fechter, the company's vice president of distribution and technology, explained in a
case study published by Voxware last year. "We knew there was a need for automation, and when we moved to Charlotte, we wanted to implement that technology."
Fechter cites Voxware's promise of simple and easy integration, configuration, use, and training as some of the key reasons Thibaut's leaders chose the system. Since implementing the voice technology, the company has streamlined its fulfillment process and can onboard and cross-train warehouse employees in a fraction of the time it used to take back in New Jersey.
And the results speak for themselves.
"We've seen incredible gains [from a] productivity standpoint," Fechter reports. "A 50% increase from pre-implementation to today."
THE NEED FOR SPEED
Thibaut was founded in 1886 and is the oldest operating wallpaper company in the United States, according to Fechter. The company works with a global network of designers, shipping samples of wallpaper and fabrics around the world.
For the design house's warehouse associates, picking, packing, and shipping thousands of samples every day was a cumbersome, labor-intensive process—and one that was prone to inaccuracy. With its paper-based picking system, mispicks were common—Fechter cites a 2% to 5% mispick rate—which necessitated stationing an extra associate at each pack station to check that orders were accurate before they left the facility.
All that has changed since implementing Voxware's Voice Management Suite (VMS) at the Charlotte DC. The system automates the workflow and guides associates through the picking process via a headset, using voice commands. The hands-free, eyes-free solution allows workers to focus on locating and selecting the right item, with no paper-based lists to check or written instructions to follow.
Thibaut also uses the tech provider's analytics tool, VoxPilot, to monitor work progress, check orders, and keep track of incoming work—managers can see what orders are open, what's in process, and what's completed for the day, for example. And it uses VoxTempo, the system's natural language voice recognition (NLVR) solution, to streamline training. The intuitive app whittles training time down to minutes and gets associates up and working fast—and Thibaut hitting minimum productivity targets within hours, according to Fechter.
EXPECTED RESULTS REALIZED
Key benefits of the project include a reduction in mispicks—which have dropped to zero—and the elimination of those extra quality-control measures Thibaut needed in the New Jersey DCs.
"We've gotten to the point where we don't even measure mispicks today—because there are none," Fechter said in the case study. "Having an extra person at a pack station to [check] every order before we pack [it]—that's been eliminated. Not only is the pick right the first time, but [the order] also gets packed and shipped faster than ever before."
The system has increased inventory accuracy as well. According to Fechter, it's now "well over 99.9%."
IT projects can be daunting, especially when the project involves upgrading a warehouse management system (WMS) to support an expansive network of warehousing and logistics facilities. Global third-party logistics service provider (3PL) CJ Logistics experienced this first-hand recently, embarking on a WMS selection process that would both upgrade performance and enhance security for its U.S. business network.
The company was operating on three different platforms across more than 35 warehouse facilities and wanted to pare that down to help standardize operations, optimize costs, and make it easier to scale the business, according to CIO Sean Moore.
Moore and his team started the WMS selection process in late 2023, working with supply chain consulting firm Alpine Supply Chain Solutions to identify challenges, needs, and goals, and then to select and implement the new WMS. Roughly a year later, the 3PL was up and running on a system from Körber Supply Chain—and planning for growth.
SECURING A NEW SOLUTION
Leaders from both companies explain that a robust WMS is crucial for a 3PL's success, as it acts as a centralized platform that allows seamless coordination of activities such as inventory management, order fulfillment, and transportation planning. The right solution allows the company to optimize warehouse operations by automating tasks, managing inventory levels, and ensuring efficient space utilization while helping to boost order processing volumes, reduce errors, and cut operational costs.
CJ Logistics had another key criterion: ensuring data security for its wide and varied array of clients, many of whom rely on the 3PL to fill e-commerce orders for consumers. Those clients wanted assurance that consumers' personally identifying information—including names, addresses, and phone numbers—was protected against cybersecurity breeches when flowing through the 3PL's system. For CJ Logistics, that meant finding a WMS provider whose software was certified to the appropriate security standards.
"That's becoming [an assurance] that our customers want to see," Moore explains, adding that many customers wanted to know that CJ Logistics' systems were SOC 2 compliant, meaning they had met a standard developed by the American Institute of CPAs for protecting sensitive customer data from unauthorized access, security incidents, and other vulnerabilities. "Everybody wants that level of security. So you want to make sure the system is secure … and not susceptible to ransomware.
"It was a critical requirement for us."
That security requirement was a key consideration during all phases of the WMS selection process, according to Michael Wohlwend, managing principal at Alpine Supply Chain Solutions.
"It was in the RFP [request for proposal], then in demo, [and] then once we got to the vendor of choice, we had a deep-dive discovery call to understand what [security] they have in place and their plan moving forward," he explains.
Ultimately, CJ Logistics implemented Körber's Warehouse Advantage, a cloud-based system designed for multiclient operations that supports all of the 3PL's needs, including its security requirements.
GOING LIVE
When it came time to implement the software, Moore and his team chose to start with a brand-new cold chain facility that the 3PL was building in Gainesville, Georgia. The 270,000-square-foot facility opened this past November and immediately went live running on the Körber WMS.
Moore and Wohlwend explain that both the nature of the cold chain business and the greenfield construction made the facility the perfect place to launch the new software: CJ Logistics would be adding customers at a staggered rate, expanding its cold storage presence in the Southeast and capitalizing on the location's proximity to major highways and railways. The facility is also adjacent to the future Northeast Georgia Inland Port, which will provide a direct link to the Port of Savannah.
"We signed a 15-year lease for the building," Moore says. "When you sign a long-term lease … you want your future-state software in place. That was one of the key [reasons] we started there.
"Also, this facility was going to bring on one customer after another at a metered rate. So [there was] some risk reduction as well."
Wohlwend adds: "The facility plus risk reduction plus the new business [element]—all made it a good starting point."
The early benefits of the WMS include ease of use and easy onboarding of clients, according to Moore, who says the plan is to convert additional CJ Logistics facilities to the new system in 2025.
"The software is very easy to use … our employees are saying they really like the user interface and that you can find information very easily," Moore says, touting the partnership with Alpine and Körber as key to making the project a success. "We are on deck to add at least four facilities at a minimum [this year]."