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To help manufacturers avoid costly equipment downtime, the Crane Manufacturers Service Committee has issued new standards for servicing overhead traveling cranes.
The factors that determine shipper satisfaction with their small-package carriers vary based on the type of service under consideration, according to the results of a study by J.D. Power and Associates.
Members of one organization of packaging machinery manufacturers worry that pressures from major customers to add services and reduce costs could endanger some of their businesses.